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British Airways icon
268.4k Ratings
4.5
★★★★★
Age Rating
4+
Years
Language
EN
+2 More
Size
112
MB

Information

Apple ID284793089
Bundle IDcom.britishairways.BAFlights
SellerSeller
Min iOS16.6
Min macOS15.1
Device familiesiphone
Released2019-02-01
Copyright© 2026 British Airways Plc
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

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iPhone 6 images

iPhone screenshot
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iPhone screenshot

What’s New Version 7.0.2

The new British Airways app is a faster and smarter travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications and information on your day of travel. With improved self-service functionality and smarter tools, travelling has never been easier. More features coming soon. Simple. Smart. Intuitive.

Description

Welcome to the new British Airways app. Your journey starts here. Enjoy a seamless experience, designed around the way you travel. Simplified navigation makes booking, managing, checking in and travelling effortless with your new travel companion. Book flights Book quickly and with confidence. Compare prices using our new calendar view, choose your preferred fare and pay using Apple Pay, saved cards or part-pay with your Avios in just a few steps. Check in with ease A smoother start to every flight. Check in using passport scanning, select seats and save your boarding pass to your Apple Wallet, ready for departure. The day of your flight We’re with you on the day. Your home screen gives quick access to boarding passes. Notifications and live activities (initially from London Heathrow and Gatwick) update you about gate changes and key information within 24 hours of departure. Manage your bookings Browse your upcoming trips, select seats, add bags or make changes to your bookings with ease whenever you need them. Relax before your flight You’ll have access to airport maps and see in real time how busy our lounges are at London Heathrow T5 to find a quieter place to unwind. Take control of your journey Support when you need it most. If disruption occurs, quickly review your options to rebook your flight or request a refund, all in one place. Manage your account Your travel, tailored to you. Save your passport details for faster booking and check in. Update personal details and preferences, view your Avios balance, tier progress and vouchers, all securely protected with Face ID. Permissions We may ask for access to: - Your calendar and email to help manage bookings - Your camera to scan passports, documents or QR codes - Bluetooth and location for tracking features you enable - Notifications for travel updates You can manage permissions in your device settings at any time. Please refer to the ‘Application Licence Agreement’, linked below, to view the terms of use of this application and its features. By downloading the BA application, you agree to these terms. https://www.britishairways.com/content/information/legal/app-terms-conditions

Capabilities

Wallet

Accessibility

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Version history 25 versions

Build 887353952v7.0.22026-06-24 15:39:31
The new British Airways app is a faster and smarter travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications and information on your day of travel. With improved self-service functionality and smarter tools, travelling has never been easier. More features coming soon. Simple. Smart. Intuitive.
Build 885668067v7.0.02026-06-15 16:37:13
The new British Airways app is a faster, smarter and more reliable travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications information on your day of travel. With improved self-service functionality, travelling has never been easier. More features coming soon. Simple. Smart. Intuitive.
Build 884844399v6.252026-05-06 09:53:24
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 884336650v6.242026-04-13 08:24:08
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 882785691v6.232026-03-03 15:05:22
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 882002331v6.222026-02-09 10:54:10
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 881568968v6.212026-01-30 09:29:06
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 881501755v6.20.12026-01-15 18:56:06
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 881462257v6.202026-01-14 14:37:04
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 880344793v6.192025-12-15 13:08:20
We’re always working behind the scenes to improve your experience. Our latest update makes the British Airways app faster, safer and easier to navigate. We’ve introduced multi-factor authentication for added security and added guidance on prohibited baggage, so you can travel with confidence.
Build 879873333v6.182025-12-04 12:13:46
We’re always working behind the scenes to improve your experience. Our latest update makes the British Airways app faster, safer and easier to navigate. We’ve introduced multi-factor authentication for added security and added guidance on prohibited baggage, so you can travel with confidence.
Build 878766755v6.17.12025-10-16 09:35:18
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 878538619v6.172025-10-07 10:22:34
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 876960955v6.162025-08-11 09:54:04
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 875848053v6.152025-07-17 15:01:30
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 875696252v6.142025-06-20 10:04:41
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 875199954v6.13.12025-06-02 10:22:08
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 874271767v6.132025-05-27 11:16:58
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 874096439v6.122025-04-23 09:29:48
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 873022223v6.112025-03-24 14:12:34
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 872469386v6.10.12025-02-21 10:16:02
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 872262755v6.102025-02-11 10:10:11
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 871878872v6.92025-01-23 14:00:47
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 870293634v6.82024-12-09 11:04:28
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Build 869653488v6.72024-10-14 14:02:47
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 169 of 171 storefronts

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Not available in: IN, PL

Reviews 30 reviews · US

★★★★★
Not up to US Standards
If you fly United, Delta, or American regularly, this app will not impress you. BA prefers paper boarding passes for trans-Atlantic flights, and they must see your “documentation” at a check in counter when you get to the airport. Thus, in-app check-in is essentially useless. Next, the app is basically a front-end for their mobile website, thus many things are not native in the app and instead load the website. Updating passport details, the entire check-in process, any changes to your flight - these all load the mobile site. Should you get a mobile boarding pass, this will not work at Fas
PilotTim2026-06-05
★★★★★
Pathetic in 2026
Cannot believe this app (and their website) is STILL such a disjointed mess. In the app - and a pop up tells you to open the app? Check in for your flight? Sometimes it works. Pay extra for seat selection? Maybe. Seats available now that 5 minutes later are now blocked out. Call them directly to try and purchase a seat next to your partner? Agent says “sorry they’re restricted by airport”? Um, I’m confused here BA - am I not currently speaking with BA right now? Just a joke that BA’s app is still so far behind their competition.
GarrettTX2026-06-05
★★★★
App is pretty miserable
While the staff at BA have always been very pleasant to deal with, for a seasoned business traveler I am always disappointed by their business. The app is barely functional and in this day and age, there is no excuse for such a poor experience. It is slow, when in the app it wants you to open the app, it often can’t find a reservation even when it is displayed on the home page. Mobile boarding passes are hit or miss. Business class seats, particularly on long haul flights are dirty and barely functional. Very poor maintenance. Short haul flights are even worse. And the one place where thei
gdcxmd2026-05-15
★★★★★
Rough start
Tough beginning to our flight from London to Johannesburg. No notifications or gate information so had to ask lounge staff where and when. Imagine my surprise when we learned the gate was in another building that required two train stops and started boarding 20 minutes ago. Then we get to our seats only to find that people in business class also like to take other people’s overhead space. Then sat in the least comfortable, narrowest business seat known to man. I am dreading trying to sleep in this sardine can. Thank god I am just tall and not fat or it would impossible.
Robgodius2026-04-29
★★★★
Bag charge was not available at booking, forced to pay more at airport
When purchasing my ticket, the website states that one checked baggage is included on my international flight. Also that if you have connections, as long as they are shorter than the longest leg of the flight, it is covered. I was forced to pay at check in. Very poor explanation at time of ticket purchase. I would have paid in advance, but was not available. The customer service rep at bag drop was rude and told me to put a claim with customer service once home. I believed that British airways was a reputable airline. I will be choosing a different airline in the future.
SD2012north2026-04-26
★★★★★
Too much friction
It was incredibly hard ...ridiculously hard to change my flight..it took me over an hour to try to do it online and it would not take my payment..then it took me another 20 minutes with a chat box to finally get a number then when I got an actual person on the line it took another 25 minutes!!! Think about this ...all I was asking to do was change my flight and I was happy to upgrade and pay $350 ...it was just way way too much !!!
ajbmd2026-04-25
★★★★
Utter Disaster
How a major airline can put out an app of this poor quality is a disgrace. Completely disorganized UI, random web page loads within the app, confusing check-in, laggy bag tracking. Waste of time to fight this app. It can’t even get status right 3 hours before a flight. One second it says you’re all set then it says you can check in. Horrendous. Never again will I book BA. Besides the pleasantries and keeping the planes in the air, these folks are utterly incompetent. Final update, I just finished my journey. I’m picking up my baggage for good and there’s a banner notification saying I have a
Ilihl2026-04-19
★★★★★
Great hospitality
I was flying premium economy class while my mom was in business. I was constantly making sure she was comfortable and well settled in her seat and if needed anything. The steward overheard our conversation and came up to us to rest us assured. He was so friendly and helpful and told me that I needn’t worry about my mom and that he would make sure she was comfortable and well taken care of all the time. Such a blessing and good fortune to find such service 😊🙏
Suchisweet2026-04-16
★★★★
Not Functional
Through my years of booking with B.A. I have never had a smooth experience. Online, I can’t log in nor check my flights if I am somehow able to log on. On the application, same thing but now it won’t even open. I have been trying to move flights since February to no avail. I was unable to contact anyone as they never answered. I reset my password but never got an email from them in order to actually reset the password. Now I will have to get a different flight with a different airline because of this. When I was on the phone with them, they told me that it would be easier to do it in person at
MatOCs2026-04-09
★★★★★
App is funky
Checking in via the app and tried to change seats for the 2 of us, each on the app. Phones show different available seats (!) and repeatedly said “problem, cannot change seats. “. So we gave up…and when the boarding passes appeared one of us had a new seat and the other was unchanged. LONG hold on phone to get help, which she was unable to accomplish because “you are already checked in”. Second call was successful but jeez.
Ccleis2026-04-06
★★★★
Big problems with recent changes
The most recent changes to the BA app and website since my last trip in February: 1. Unable to verify that my US Known Traveler ID has been input or to input it if it’s not there for a specific reservation. The recent changes only show passport numbers and have removed all references to Known Traveler IDs. Unlike with US carriers, it has also never been possible to permanently add this to my profile to eliminate the need to add it with every US originating flight. 2. No way to find the dedicated Gold Member phone numbers either in the app or on the website. I had to rely on non-BA travel b
Dc Yukon2026-04-06
★★★★
Need a lot of work
The app looks and feels like 2006 instead of 2026. There are numerous pages that open up in Safari instead of natively within the app. There is no quick way to add a boarding pass to the Apple wallet, as you have play around with multiple windows and clicks. There is also no widget that displays the time or the status of the flight on the lock screen or on the Dynamic Island. The watch complication is extremely basic and doesn’t update. There is no way to get a push notification for tracked flights, so you don’t know if it landed or departed, and you have to manually check and refresh, which
C1FL12026-03-03
★★★★★
Awesome except for Arthur at Phoenix
Everything else was excellent, but my experience with a British Airways staff member named Arthur at Phoenix was unacceptable. He removed me from the front of the check-in queue, created a new line, and told me I would have to “negotiate” with other passengers to keep my place. Later, during boarding, he again singled me out and behaved in a publicly embarrassing and inappropriate manner, noticed by other BA staff. This is the only time I have ever been treated this way by any airline, and it is particularly disappointing given British Airways’ normally high standard of customer service and my
Honest at2026-02-04
★★★★
The worst airline app, ever. Never works for basic tasks
How BA haven’t fixed this after years of the same issues. You log in “error”. You try booking a flight “error”. Log out, log back in, delete, redownload; only temporarily fixes the issue. BA need to invest in making the app and the website work. The amount of times myself and others book via another site as we just give up attributes to lost revenue for BA which they clearly haven’t prioritized. Get proper people in who can design an app and not just take you to a webpage, and make it work. All other major airlines have working apps bar BA.
s12nyy2026-01-14
★★★★
App turned USELESS
App wasn't able to check me in. I'm now at the airport and have my boarding passes since I arrived a few hours ago. The app is still showing that I would not be checked in. Second, my flight is delayed by 2 hours - in fact scheduled departure is in 10 mins, but incoming aircraft still has 15 mins til landing. ... but the app doesn't show any modified flight status and timing (even though my boarding passes printed 3 hours ago does show modified departure time!!) App doesn't even show any flight from PHX to LHR today at all, also not when searching for flight status of BA288 specifically. That
de-cha2026-01-06
★★★★
Needs an upgrade not customer friendly.
On my first flights with British Airways via the partner American Airlines. Booked our flights over 6 months ago and upgraded our seats to premium economy. Bought 4 tickets with my husband and our elderly moms. The website would not let us pick our seats until 24 hours before the flight. I finally got to pick and they split us all up. No other seats available. They are both needing assistance for safety during the flight and now we can’t even help them! Frustrated with the whole experience. Also every time I logged on they asked for the same passenger information over and over. I am really dis
Mochajeano2025-12-14
★★★★★
It was the worst of times
British Airways really went out of their way to help us. My passport expires in two months and Spain requires you travel 90 day window before expiration. Diego Acevedo gave us the address where to start our journey to get an emergency passport in Denver. With his help we were able to travel out next day. Travel rebooked with a better layover than we had before. Wonderful customer service.
Emmigrandma2025-11-04
★★★★
Check in experience is very confusing and frustrating
The check in process was absolutely dreadful. I received an email a few days ago to input required info for travel to the US, which I did. Then when checking in today, it asked me for that info (the address) again. Then, it asked for date of birth again (it had put it in before too). Then, when I was almost done, it told me that to change seats I would need to use the “previous online check-in”. That was both confusing and frustrating. The map of the seats was also very bad and misaligned, which made it difficult to understand where our seats were on the plane. After figuring out a way to use
★★★★
The Worst!
This is the worst of all the airline apps. It will not let you check in online no matter how many times you try. This has happened to us multiple times. The website won’t let us do it either. That resulted in us getting bumped off of our flight that we checked in at the ticket counter more than 2 hours before our flight. But the ticket agent would not give us seat assignments. We checked with the gate agent. He wouldn’t do it either and came back when boarding was about to start and said there weren’t enough seats for us. All because we tried to check in 24 hours before our flight as prompted
Piratemommy2025-10-20
★★★★
Frustrating
I spent hours trying to check in after my 24 hour allowance began for my flight. After trying to upsell me it took me to my check-in page but first I had to complete my personal information. Going to this page generated no information whatsoever. I tried a dozen times or more on two different phones and it just wouldn’t work. So I called customer service who claimed to check me in and even told me my seat assignment. Lo and behold, I arrived at LHR to find I wasn’t actually checked in and had no seat yet. Terrible. This also happened 3 weeks ago with BA’s app.
TFlan20252025-10-07
★★★★
Worst airline app
This airline app is the worst of it’s kind - it doesn’t show any useful information and instead just constantly redirects you from the app to a website. Even on the website part it has a banner at the top that says “open BA app”. The app errors out often in changing your seat - and instead of showing you the layout of the plane you cannot even see how many seats are where. Additionally, it shows the most useless information - why do I need to know my timeline over something like incoming aircraft or stand by? The app really lives up to the reputation of having low tech standards in 2025
Nintendo :) 2025-09-20
★★★★
App doesn’t work
The app constantly forgets my trips, I have to re add it every time I open the app and the most recent issue… it wouldn’t let me log in, I reset the password and tried again and it immediately told me that my account is locked and to check the email from them. There was no email, tried logging in online and it said “technical difficulties” try again later. An app for something as important as accessing flight info and tickets should probably be able to handle basic functionality. I’ve never had an experience this awful with other airline apps.
Kellie Law2025-09-12
★★★★
Might as well not have an app
This app is awful, the worst airline app I’ve seen. All it does is opening a web window with their website. Why even bother making an app? There’s even the banner to download the app within their app! Everything is extremely slow, nothing is intuitive, any useful information is carefully not given. Boarding time is not indicated anywhere. Often it loads pages twice when you start. And of course no reminders or no notification when your flight starts boarding, changes gate, etc. Pretty useless.
Tchaye2025-09-09
★★★★
Bag policies are deceptive
Carry-on bags were taken from everyone in Economy under the guise of the flight being full. Not only were there empty seats but the bins were entirely empty in all of the cabin. This is a deceptive and inappropriate policy that is below airline industry standard. BA should be clear with Economy passengers upfront that they are actually not allowed to bring a carry on bag on the plane and they get 1 free checked bag. Especially given that the confiscated carry-on bag is picked up at baggage claim. It was blatantly dishonest. BA should provide information to passengers about the plan to take all
★★★★
BA is terrible and so is its app
I booked business class 5 months in advance. I tried to check in 24 hours in advance and the app kept erroring out. Called customer service and they said I had my seat in business class and not to worry. Got to the airport and not only did I not have seat in the class I bought, but they moved me to standby. App blocks me from any use, and I have no document issues. Horrible experience with app, customer service and the company. Everyone have an excuse why they couldn’t honor my purchases class, especially when I bought the seat 5 months prior to the flight. Never again!
★★★★
Absolutely terrible web capacity
For some reason they route their app traffic through their online website which makes it an absolute nightmare to navigate through. To check into a flight you open the app,get redirected to the website which then tries to get you to download the app which you originally opened. Hands down the worst UI of any major airline and honestly pushing Pegasus for the worst possible online experience. Every budget airline I’ve flown has been 1000% more competent. Once actually getting on the plane the experience was great. Face to face service is A+ the online service is embarrassing for everyone involv
★★★★
This app is horrible
I wish I could give this App 0 starts. Half the time it doesn’t load your flight information or the app is down all together and it tells you to come back. My passenger information is never saved, so every trip I need to add all my passport and traveler information - feels like that defeats the purpose of the app. Plus it’s in an online portal within the app anyway?????? I am only writing this in hopes someone from BA will see it and fix the app. Seems insane to have such a glitchy app as the one of the biggest airline companies in the world. Every time I have to use this app I want to throw m
Hh12!!2025-08-01
★★★★
April Chittamai
I’ve had the worst travel experience of my life flying BA and I am a frequent business flyer. We used BA for a family trip and they lost our luggage when we arrived in Rome. They wouldn’t assist and we could not get someone to answer the phone in FCO or on the BA customer service line. We had to make additional trips back to the airport in Rome to find our luggage even though it was promised to be delivered to our hotel. Thankfully we have air tags in our luggage otherwise I don’t imagine we would have ever found it. I’ve also emailed with no response for almost 2 weeks. The customer ser
April Chittamai2025-07-19
★★★★
Worthless
This app (and frankly, this entire airline) is so completely worthless that I’m shocked at its current rating. Checking in via this app is a absolute nightmare. It does not work the way it should, and more likely than not you will get stuck on a loading screen and unable to retrieve your boarding passes. I would say you’re better off checking in on a laptop, but their website is just as atrocious. You may as well just check in with someone at the airport. There are dozens of other problems with this app that render it a complete waste of time, but it’s really not worth the effort to type out.
Strike3youreout2025-07-12
★★★★★
Check in problem
I bought the ticket thru American Airlines for a trip from Orlando to island of Mallorca, Spain. It included British airways and Iberia. When it was time to check it, the confirmation from AA didn’t work for British airlines. Tried to contact British airlines virtual assistant. It couldn’t helped. After finally found their phone number and tried calling them, I was on hold, then transferred and on hold again for a total of 40 minutes. Luckily the lady at my final stop was able to provide my BA confirmation and help me check in at 4 hours before my flight. It is an overnight intercontinental fl
Cheryl Oh2025-07-09

Change log 28 changes · US

releaseNotes updated
The new British Airways app is a faster and smarter travel companion than ever before. Book flights, check in, access boarding passes and stay in control with r
description updated
Welcome to the new British Airways app. Your journey starts here. Enjoy a seamless experience, designed around the way you travel. Simplified navigation mak
name updated
British Airways
Version 7.0.2 released
The new British Airways app is a faster and smarter travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications and information on your day of travel. With improved self
Version 7.0.0 released
The new British Airways app is a faster, smarter and more reliable travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications information on your day of travel. With
Version 6.25 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.24 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.23 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.22 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.21 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.20.1 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.20 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.19 released
We’re always working behind the scenes to improve your experience. Our latest update makes the British Airways app faster, safer and easier to navigate. We’ve introduced multi-factor authentication for added security and added guidance on p
Version 6.18 released
We’re always working behind the scenes to improve your experience. Our latest update makes the British Airways app faster, safer and easier to navigate. We’ve introduced multi-factor authentication for added security and added guidance on p
Version 6.17.1 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.17 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.16 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.15 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.14 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.13.1 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.13 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.12 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.11 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.10.1 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.10 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.9 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.8 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
Version 6.7 released
We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.
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