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What’s New Version 26.26.1
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamless experience.
Description
Meet Careem, the everything app for your everyday needs. Our playground — EAT, GET, GO & PAY - is the all-in-one app and has your back. Need to order your favorite meal? Stock up on groceries? Book a ride? It’s all just a tap away. Oh, and if you love a good deal, Careem Plus is your VIP pass to unlimited savings and exclusive perks.
EAT Whenever You Like
Don’t let food cravings ruin your day. Be it banana pancakes, burritos, or biriyani, with Careem, get your favorites delivered straight to your doorstep. Our food delivery app runs on quality, so you get the best food delivery.
Looking for an easy food delivery service? We make ordering effortless, with real-time tracking so you know exactly when to set the table.
If you’re out and about, Careem Food lets you explore best restaurants with delicious discounts. Also, Careem Plus subscribers get to skip the delivery fee and enjoy exclusive savings. That’s more food, less fuss.
DINEOUT: Unlock Exclusive Restaurant Deals with Careem Plus
Enjoy up to 50% off at top restaurants with Careem DineOut. Whether it’s brunch, dinner, or a late-night feast, indulge in amazing meals while saving big. No vouchers, no hassle—just effortless dining and great discounts. Explore, book, and savor delicious food today!
GET Anything, Anytime with Careem Groceries
Careem Groceries is your all-in-one solution for groceries and more! Whether you're dealing with a late-night snack craving or a last-minute grocery emergency, Careem Groceries offers a quick delivery service that brings your essentials to your door in as little as 15 minutes. From fresh milk, eggs, and bread to your favorite snacks, Careem has everything you need, right when you need it. Trusted by millions, Careem Groceries makes grocery shopping effortless with over 1000+ items delivered right on time. Shop for milk, fresh fruits & vegetables, kitchen essentials, and more with ease. Enjoy a seamless app experience and high quality groceries delivered straight to your doorstep.
- Best quality and price for fresh fruits & vegetables
- Milk, bread, butter, eggs, cheese, & other daily groceries
- Snacks, biscuits, chips, ice cream, chocolates, cold drinks
- Rice, Lentils, oil, spices
- Personal care, detergent, cleaning supplies
- Emergency medicines, thermometer
- Smartwatches, Laptops, Smartphones & PlayStation5
But that's not all! Careem also offers a range of additional services to make your life easier, including laundry services, home cleaning, and salon & spa bookings—all available right from the app. Whatever you need, Careem is here to deliver it fast and conveniently.
GO Anywhere With Ease.
Getting from A to B shouldn’t be a trauma. With Careem, you can book a ride in seconds or schedule a pick-up and drop-off for later. From Hala Taxi to private car services, there’s an option for every budget and mood. Want to beat traffic? Hop on a Careem Bike and cruise through the city. Ride tracking means you’ll always know exactly where you’re headed, and with instant booking, you won’t be left waiting.
PAY Anyone, Anywhere
Who carries cash anymore? With Careem Pay, splitting bills, sending money, and paying for services is as easy as ordering a ride. Settle up with friends, pay your bills, or send money across borders, all from your phone. It’s simple, seamless, and secure.
Brand Feature That Brings A Smile
All you need, one tap away
Rides, food, groceries, payments—whatever you need, Careem’s got it.
Welcome perks that make you smile
First time? We’ve got deals waiting just for you! Unlock the best discounts with Careems hot offers and promos.
On time, every time
With our supercharged delivery network, your orders arrive exactly when they should. No delays, no drama!
Download Careem now and take back your time—because you’ve got better things to do!
Capabilities
Wallet
Accessibility
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Version history 25 versions
Build 887764024v26.26.02026-07-06 07:05:52
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
Build 887910484v26.26.12026-07-06 20:27:45
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamless experience.
Build 887486099v26.25.02026-06-29 07:04:30
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
Build 887413189v26.24.22026-06-25 15:37:48
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
Build 887336731v26.24.12026-06-23 18:32:24
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
Build 887166888v26.24.02026-06-22 07:07:41
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
Build 886856665v26.23.02026-06-15 07:06:18
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
Build 886550661v26.22.02026-06-08 07:08:55
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
Build 886260668v26.21.02026-06-01 07:06:15
This update is all about fine-tuning. We've adjusted some gears and oiled the hinges. Enjoy an enhanced user experience with a bunch of fixes and enhancements.
Build 885653201v26.18.22026-05-19 07:14:53
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
Build 885850342v26.19.02026-05-19 20:10:49
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
Build 885545220v26.18.12026-05-12 17:30:55
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
Build 885324684v26.18.02026-05-11 07:04:49
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
Build 885141198v26.17.02026-05-04 07:02:53
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
Build 885036403v26.16.12026-04-29 00:19:26
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
Build 884723089v26.16.02026-04-27 07:02:16
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
Build 884608886v26.15.02026-04-20 07:10:27
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
Build 884471369v26.14.12026-04-14 13:57:12
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
Build 884344381v26.14.02026-04-13 07:01:02
This update is all about fine-tuning. We've adjusted some gears and oiled the hinges. Enjoy an enhanced user experience with a bunch of fixes and enhancements.
Build 884079049v26.13.02026-04-06 07:09:21
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamless experience.
Build 883813460v26.12.02026-03-30 07:02:50
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
Build 883523273v26.11.02026-03-23 07:02:02
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
Build 883320236v26.10.02026-03-16 07:00:53
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
Build 883075778v26.9.02026-03-09 07:06:23
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
Build 883168834v26.9.12026-03-09 08:44:16
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 172 of 172 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
SA | en-GB | Free | 504.3k | 4.6 | 26.26.1 |
US | en-US | Free | 198.4k | 4.6 | 26.26.1 |
AE | en-GB | Free | 162.7k | 4.6 | 26.26.1 |
PK | en-GB | Free | 126.3k | 4.6 | 26.26.1 |
EG | en-GB | Free | 111.1k | 4.6 | 26.26.1 |
JO | en-GB | Free | 57.8k | 4.6 | 26.26.1 |
GB | en-GB | Free | 34.0k | 4.7 | 26.26.1 |
IN | en-GB | Free | 33.9k | 4.8 | 26.26.1 |
KW | en-GB | Free | 22.6k | 4.6 | 26.26.1 |
QA | en-GB | Free | 21.7k | 4.6 | 26.26.1 |
FR | fr-FR | Free | 16.4k | 4.7 | 26.26.1 |
IQ | en-GB | Free | 10.6k | 4.6 | 26.26.1 |
CA | en-CA | Free | 10.4k | 4.7 | 26.26.1 |
PH | en-GB | Free | 9.5k | 4.7 | 26.26.1 |
DE | de-DE | Free | 7.3k | 4.7 | 26.26.1 |
RU | ru | Free | 7.2k | 4.7 | 26.26.1 |
CN | zh-Hans-CN | Free | 5.6k | 4.8 | 26.26.1 |
LB | en-GB | Free | 5.4k | 4.6 | 26.26.1 |
TR | en-GB | Free | 5.3k | 4.5 | 26.26.1 |
AU | en-AU | Free | 5.2k | 4.7 | 26.26.1 |
IL | en-GB | Free | 4.5k | 4.7 | 26.26.1 |
BH | en-GB | Free | 3.9k | 4.6 | 26.26.1 |
MA | en-GB | Free | 3.7k | 4.7 | 26.26.1 |
IT | it | Free | 3.2k | 4.7 | 26.26.1 |
MY | en-GB | Free | 3.0k | 4.8 | 26.26.1 |
OM | en-GB | Free | 2.9k | 4.7 | 26.26.1 |
ZA | en-GB | Free | 2.7k | 4.7 | 26.26.1 |
NL | nl | Free | 2.5k | 4.7 | 26.26.1 |
ES | es-ES | Free | 2.4k | 4.7 | 26.26.1 |
DZ | en-GB | Free | 2.2k | 4.6 | 26.26.1 |
LK | en-GB | Free | 2.1k | 4.8 | 26.26.1 |
CH | de-CH | Free | 2.1k | 4.7 | 26.26.1 |
KZ | en-GB | Free | 2.1k | 4.7 | 26.26.1 |
NG | en-GB | Free | 1.9k | 4.8 | 26.26.1 |
SE | sv | Free | 1.9k | 4.7 | 26.26.1 |
TH | en-GB | Free | 1.8k | 4.8 | 26.26.1 |
BE | en-GB | Free | 1.7k | 4.7 | 26.26.1 |
ID | en-GB | Free | 1.7k | 4.8 | 26.26.1 |
BR | pt-BR | Free | 1.6k | 4.8 | 26.26.1 |
SG | en-GB | Free | 1.6k | 4.8 | 26.26.1 |
VN | en-GB | Free | 1.6k | 4.8 | 26.26.1 |
IE | en-GB | Free | 1.5k | 4.7 | 26.26.1 |
RO | en-GB | Free | 1.4k | 4.8 | 26.26.1 |
JP | ja | Free | 1.3k | 4.6 | 26.26.1 |
KR | ko | Free | 1.3k | 4.7 | 26.26.1 |
KE | en-GB | Free | 1.3k | 4.8 | 26.26.1 |
NZ | en-AU | Free | 1.0k | 4.6 | 26.26.1 |
HK | zh-Hant-HK | Free | 1.0k | 4.7 | 26.26.1 |
AT | de-DE | Free | 935 | 4.8 | 26.26.1 |
PT | pt-PT | Free | 881 | 4.7 | 26.26.1 |
DK | en-GB | Free | 840 | 4.6 | 26.26.1 |
YE | en-GB | Free | 828 | 4.6 | 26.26.1 |
NO | en-GB | Free | 813 | 4.7 | 26.26.1 |
MX | es-MX | Free | 751 | 4.8 | 26.26.1 |
GH | en-GB | Free | 698 | 4.8 | 26.26.1 |
AZ | en-GB | Free | 666 | 4.8 | 26.26.1 |
TZ | en-GB | Free | 664 | 4.9 | 26.26.1 |
UZ | en-GB | Free | 657 | 4.8 | 26.26.1 |
UG | en-GB | Free | 631 | 4.8 | 26.26.1 |
GR | en-GB | Free | 621 | 4.7 | 26.26.1 |
CO | es-MX | Free | 597 | 4.8 | 26.26.1 |
BY | en-GB | Free | 561 | 4.7 | 26.26.1 |
TN | en-GB | Free | 547 | 4.6 | 26.26.1 |
AM | en-GB | Free | 536 | 4.8 | 26.26.1 |
SK | en-GB | Free | 491 | 4.8 | 26.26.1 |
CY | en-GB | Free | 469 | 4.6 | 26.26.1 |
NP | en-GB | Free | 459 | 4.7 | 26.26.1 |
HR | en-GB | Free | 423 | 4.8 | 26.26.1 |
BG | en-GB | Free | 402 | 4.8 | 26.26.1 |
FI | en-GB | Free | 401 | 4.5 | 26.26.1 |
MR | en-GB | Free | 373 | 4.7 | 26.26.1 |
TW | zh-Hant-TW | Free | 357 | 4.7 | 26.26.1 |
KG | en-GB | Free | 354 | 4.7 | 26.26.1 |
AL | en-GB | Free | 351 | 4.7 | 26.26.1 |
UA | en-GB | Free | 346 | 4.7 | 26.26.1 |
AR | es-MX | Free | 324 | 4.8 | 26.26.1 |
MU | en-GB | Free | 317 | 4.8 | 26.26.1 |
LV | en-GB | Free | 290 | 4.8 | 26.26.1 |
LY | en-GB | Free | 277 | 4.6 | 26.26.1 |
SN | en-GB | Free | 260 | 4.8 | 26.26.1 |
RS | en-GB | Free | 258 | 4.8 | 26.26.1 |
EE | en-GB | Free | 245 | 4.7 | 26.26.1 |
LT | en-GB | Free | 218 | 4.7 | 26.26.1 |
GE | en-GB | Free | 208 | 4.5 | 26.26.1 |
ZW | en-GB | Free | 207 | 4.7 | 26.26.1 |
AF | en-GB | Free | 205 | 4.8 | 26.26.1 |
LU | en-GB | Free | 200 | 4.7 | 26.26.1 |
AO | en-GB | Free | 197 | 4.7 | 26.26.1 |
MZ | en-GB | Free | 172 | 4.8 | 26.26.1 |
CD | en-GB | Free | 171 | 4.8 | 26.26.1 |
MT | en-GB | Free | 170 | 4.8 | 26.26.1 |
SI | en-GB | Free | 166 | 4.8 | 26.26.1 |
ML | en-GB | Free | 150 | 4.8 | 26.26.1 |
MV | en-GB | Free | 136 | 4.9 | 26.26.1 |
TJ | en-GB | Free | 128 | 4.7 | 26.26.1 |
SC | en-GB | Free | 120 | 4.6 | 26.26.1 |
CL | es-MX | Free | 111 | 4.8 | 26.26.1 |
PE | es-MX | Free | 101 | 4.8 | 26.26.1 |
CG | en-GB | Free | 99 | 4.8 | 26.26.1 |
MD | en-GB | Free | 96 | 4.9 | 26.26.1 |
MN | en-GB | Free | 96 | 4.8 | 26.26.1 |
CI | fr-FR | Free | 92 | 4.8 | 26.26.1 |
TD | en-GB | Free | 92 | 4.7 | 26.26.1 |
KH | en-GB | Free | 91 | 4.8 | 26.26.1 |
MK | en-GB | Free | 91 | 4.8 | 26.26.1 |
CM | fr-FR | Free | 81 | 4.7 | 26.26.1 |
BN | en-GB | Free | 73 | 4.8 | 26.26.1 |
RW | en-GB | Free | 73 | 4.8 | 26.26.1 |
ZM | en-GB | Free | 72 | 4.9 | 26.26.1 |
TM | en-GB | Free | 65 | 4.9 | 26.26.1 |
AI | en-GB | Free | 64 | 4.8 | 26.26.1 |
EC | es-MX | Free | 64 | 4.8 | 26.26.1 |
MW | en-GB | Free | 63 | 5.0 | 26.26.1 |
AG | en-GB | Free | 61 | 4.4 | 26.26.1 |
MG | en-GB | Free | 61 | 4.8 | 26.26.1 |
UY | en-GB | Free | 61 | 4.7 | 26.26.1 |
BW | en-GB | Free | 58 | 4.8 | 26.26.1 |
NA | en-GB | Free | 58 | 4.7 | 26.26.1 |
PA | es-MX | Free | 58 | 4.7 | 26.26.1 |
IS | en-GB | Free | 57 | 4.7 | 26.26.1 |
BF | en-GB | Free | 55 | 4.7 | 26.26.1 |
BA | en-GB | Free | 54 | 4.8 | 26.26.1 |
MM | en-GB | Free | 51 | 4.7 | 26.26.1 |
DO | es-MX | Free | 49 | 4.6 | 26.26.1 |
MO | zh-Hant-HK | Free | 47 | 4.9 | 26.26.1 |
CR | es-MX | Free | 43 | 4.9 | 26.26.1 |
NE | en-GB | Free | 40 | 4.6 | 26.26.1 |
BJ | en-GB | Free | 35 | 4.7 | 26.26.1 |
GM | en-GB | Free | 34 | 4.9 | 26.26.1 |
PY | es-MX | Free | 33 | 5.0 | 26.26.1 |
VE | es-MX | Free | 33 | 4.9 | 26.26.1 |
GA | fr-FR | Free | 32 | 4.7 | 26.26.1 |
ME | en-GB | Free | 30 | 4.9 | 26.26.1 |
XK | en-GB | Free | 26 | 4.7 | 26.26.1 |
ST | en-GB | Free | 25 | 4.7 | 26.26.1 |
TT | en-GB | Free | 25 | 4.7 | 26.26.1 |
VG | en-GB | Free | 25 | 4.2 | 26.26.1 |
SL | en-GB | Free | 24 | 4.9 | 26.26.1 |
BO | es-MX | Free | 23 | 4.5 | 26.26.1 |
JM | en-GB | Free | 23 | 4.8 | 26.26.1 |
BS | en-GB | Free | 21 | 4.9 | 26.26.1 |
HN | es-MX | Free | 21 | 4.9 | 26.26.1 |
GT | es-MX | Free | 20 | 4.8 | 26.26.1 |
FJ | en-GB | Free | 17 | 4.8 | 26.26.1 |
LR | en-GB | Free | 17 | 4.3 | 26.26.1 |
LA | en-GB | Free | 15 | 4.6 | 26.26.1 |
SV | es-MX | Free | 15 | 5.0 | 26.26.1 |
BT | en-GB | Free | 14 | 4.6 | 26.26.1 |
CV | en-GB | Free | 13 | 4.5 | 26.26.1 |
GY | en-GB | Free | 13 | 4.7 | 26.26.1 |
BB | en-GB | Free | 11 | 4.5 | 26.26.1 |
PW | en-GB | Free | 11 | 4.4 | 26.26.1 |
SZ | en-GB | Free | 11 | 4.5 | 26.26.1 |
KY | en-GB | Free | 10 | 4.6 | 26.26.1 |
SR | en-GB | Free | 10 | 4.9 | 26.26.1 |
BZ | en-GB | Free | 9 | 3.9 | 26.26.1 |
FM | en-GB | Free | 8 | 5.0 | 26.26.1 |
LC | en-GB | Free | 8 | 4.9 | 26.26.1 |
TC | en-GB | Free | 8 | 5.0 | 26.26.1 |
VC | en-GB | Free | 8 | 4.8 | 26.26.1 |
GD | en-GB | Free | 7 | 4.1 | 26.26.1 |
BM | en-GB | Free | 6 | 4.3 | 26.26.1 |
DM | en-GB | Free | 6 | 5.0 | 26.26.1 |
NI | es-MX | Free | 6 | 4.8 | 26.26.1 |
MS | en-GB | Free | 5 | 4.6 | 26.26.1 |
PG | en-GB | Free | 5 | 4.0 | 26.26.1 |
KN | en-GB | Free | 4 | 4.8 | 26.26.1 |
GW | en-GB | Free | 2 | 5.0 | 26.26.1 |
SB | en-GB | Free | 2 | 3.0 | 26.26.1 |
VU | en-GB | Free | 2 | 4.5 | 26.26.1 |
NR | en-GB | Free | 1 | 3.0 | 26.26.1 |
TO | en-GB | Free | 1 | 4.0 | 26.26.1 |
Reviews 30 reviews · US
★★★★★
fix your trash app
this app got one of the wordt designs, alongside its trash UI/UX, but its still the best choice compared to other similar apps in middle east, because of the different choices for restaurants, prices, and features like dine out and rides, but bruh, all these features aren't working right, you cant scroll past a certain point when choosing restaurants, u cant point your destination on map, u have to pick a place in search bar, half screen is white, u cant see the new features they add, very laggy, unoptimized, they change designs every week, each time it get worse like how? how about u bring ac
tuttitweedy2026-05-31
★★★★★
Your delivery people are stealing non claimed purchases!!
Your delivery people are stealing purchases especially paid by visa when they do not get an answer from the customer, ( my phone was silent my mistake) claiming that they left the item at the building entrance which is a very bad system. Your customer service said that they had a photo from the driver lifting the item at the entrance!! As if they know the my building!!!! Instead you should return the item to the source and deduct an extra fees for the route back, more common sense. It makes more sense to lose JD 2-3 than to lose the whole amount and the item!!!
Banmania2026-05-27
★★★★★
You are not helping your drivers
When a customer goes to rate and tip the driver and the tip for whatever reason fails, you cannot go back and tip the driver. Both Uber and Bolt allow you to go back and tip the driver after the rating. You are not dong your drivers right by allowing your system to prevent tipping after a ride has been rated. That is unfair to your drivers. I would rather spend a little more elsewhere knowing that I can properly thank your drivers. For now, I will delete your app. When you get that fixed, let me know and I will add you back.
Ginsu682026-05-25
★★★★★
Unapproved Monthly Charges with No Cancellation Option
I am very disappointed with this taxi service. I have been charged on a monthly basis without ever subscribing to any membership or recurring service. There was no clear consent given for these charges, and I never agreed to any automatic billing.
What’s even more frustrating is that there is no visible or accessible option to unsubscribe or stop these payments, which makes the situation feel unfair and misleading. I have tried to resolve this, but the lack of transparency and customer support is unacceptable.
I would not recommend this service due to these unexplained recurring charges and
Lee kaayy2026-05-22
★★★★★
Bad customer service
I ordered from Careem and an item was missing from my order. I send a ticket sharing a photo of the order and requesting a refund for the missing item, they closed the ticket and mentioned that they shared the comment with the restaurant but will not be refunding me the amount for the missing item…. This is unacceptable. From previous experience with Talabat, they’ll refund you the amount immediately… Careem is so unprofessional and their customer service is so bad.
MsRedHeadJordan2026-05-15
★★★★★
Terrible experience, stole my money, worst customer support ever
Their captain stole my money ( more than 5 times the amount the fare ) and wouldn’t give it back in the wallet and above that he increased the fare of the ride and kept the journey running although I wasn’t in the car, i called him and he wouldn’t stop it and customer support wouldn’t do anything,
I have been calling the support for more than a week now and they wouldn’t help or answer me, anyone wants a safe ride should find another app, horrible experience
Someone 20162026-05-04
★★★★★
Great App but one missing important feature
The best rideshare app in the MENA region but please, there's one missing feature, it's 2026, how does the ride feature still have no way to add multiple stops? Every single rideshare app has the multiple stop feature/function but when you're using Careem you have to be used to ONLY having 1 stop,can you PLEASE add it? It's 2026 it's a very important feature
Otherwise great app.
knmk7772026-04-28
★★★★★
Hair Found in Bread & Unfair Compensatio
طلبت من مطعم عبر تطبيق كريم، وللأسف كان في شعرة مخبوزة داخل الخبز. تواصلت معهم، لكن التعويض كان فقط ربع قيمة الطلب وكأن الخطأ مني، وأسلوب الرد كان مجرد نسخ ولصق بدون اهتمام حقيقي. بصراحة تجربة سيئة، وما بنصح حدا يطلب منهم، والتطبيق ما بيحفظ حقكم.
I ordered from a restaurant through the Careem app, and unfortunately there was a baked hair inside the bread. I contacted them, but they only compensated me with a quarter of the order value, as if it was my fault. The response was clearly copy-pasted with no real concern. Honestly, a very bad experience — I don’t recommend ordering from them, and t
Laithswelem902026-03-28
★★★★★
Filled with Egyptian thugs
I am having good experiences with careem. Their customer service is awesome. They offer variety of coupons for the users to enjoy.
Edit:- From 5/5 to 1/5
Unfortunately I myself cannot believe this. They use to be the best with good offers and best service but now they are becoming one of the worst. I had a very bad experience with one driver, instead of reassuring me that it won’t be repeated, they just said my fare is correct and ignore the whole thing I wrote. My issue what not about the money, but with the uneducated driver. They kept on closing my report without even replying back even th
Z.A.I.D2026-03-12
★★★★★
Low cost Mobility app
They are cheaper in most instances than other apps. App doesn’t allow to change destination and driver and company might suggest to get off at that moment and call another driver, I was in the middle of the highway 😂. Phone customer service is not equipped or trained enough to answer simple questions without putting you on hold, and because they don’t listen, you have to explain your problem 2 to 3 times. Drivers are the best of this company, rating 4
Traveller-ller2026-02-18
★★★★★
Removal of the “Skip” Option Negatively Affects User Experience in Iraq
The removal of the “Skip” option in Iraq in the latest update was an unsuccessful decision and has had a clear negative impact on the ease and flexibility of using the app.
Requiring users to specify an exact drop-off location in all cases causes confusion, especially when the location is not fully known.
Such changes reduce service efficiency and the overall user experience, and may push some customers toward competitors.
We hope that this update will be reconsidered to better serve users and maintain the quality of the service.
Lobna 4442026-02-06
★★★★★
What is going on?!
I've been using this app nearly everyday. Yesterday, I was kicked out of my account for no reason, and now I can't log back in. What is the problem? I need to log in because I have money in my wallet.
In addition, there have been a few times where the driver does not receive the full ride payment, even though my wallet would have more than enough money left. One time the driver got mad at me even though it wasn't MY fault the money wasn't being transferred.
oshfhshsklp11112026-01-18
★★★★★
Worse client experience and unprincipled.
The app used to be good but overtime they’ve become shady and extremely unethical; for example they’ve recently set up their app so every time one is checking out of ordering food, it automatically is checked for Careem plus. Of course they do this to make money and it’s not about the money they automatically (steal) take from you, it’s about the PRINCIPLE and ethics. It’s disgusting behavior and I’ve began to use it much less than I initially used to and will stop using it when I find a substitute. Unethical and unprincipled organization.
MHA23232026-01-11
★★★★★
Disappearing food
Ever since 2023 Careem has been excellent, but recently for the past 6 orders there's been a consistent issue with ordering food where it either comes crushed, gives me the wrong items, comes an hour or two late, or just doesn't deliver the food at all. Thankfully Careem does assist by refunding or sending tokens of apology but it's becoming a nuisance to have to wait 3-5 hours for cold crushed food that I was told would get here within an hour, extremely disappointing.
Annnoyedd........2026-01-09
★★★★★
Terrible support
The app is good when it works. If you require support, be prepared for the worst support in existence offered by a delivery app. I’ve been a long time customer, have spent an insane amount on the app and the one time I tell them the order didn’t come, after waiting for hours, calling multiple times - they still charged me and refuse to refund. It’s not about the amount, it’s entirely about the culture of how the app chooses to treat its customers. I’ve permanently switched to other delivery apps.
raaid🍄2025-12-11
★★★★★
The worst app I ever experienced while traveling
This app is unfortunately so bad, I’m surprised Uber Eats redirects you here. It’s extremely complicated to navigate and not user friendly. You can’t make any type of modifications on the app, you have to call a call center once the order is placed, just crazy. If your payment doesn’t go through the order is cancelled and instead of being able to pay with a different card you have to build your entire cart from scratch. Unavailable items replacement suggestions are so bad they don’t make any sense. Truly a mess of an app overall, I’m so confused.
Fuggettino2025-11-20
★★★★★
Be careful
If you select a car and the driver is not there to pick or the car is damaged which you have no hand at even though the driver asked you to cancel the ride when he arrived you will still be charged even though you didn’t reject the ride! It’s the driver who can not provide the service! Or the driver not willing to come where you are when you are carrying heavy stuff and can’t go to another door! Even when he is not capable at explaining his location!!! You are still charged. Better use uber!
Globalcitizin2025-11-16
★★★★★
Don’t try annoying and unprofessional
So annoying the driver accept my trip and then his duty will finish after 10 min so we had to pick up the driver and it’s extra time to my trip he said they will not charge me for its but I they make me late for extra time and I paid a good amount for a good service not to take 10km extra which takes 40 min extra please I paid twice for this trip if you could give me my money back I paid for you 198 and then of the next driver 160aed
23@@112025-11-14
★★★★★
Doubled the Advertised Fare
My driver missed the clear turn on his gps which not only doubled my route time but also my fare without any warning. I got in contact with customer service who admitted he took the wrong route but refused to refund me the difference and stopped responding to my emails. Taking his up with DET now. This is not the first time; I’ve been dropped off at the wrong location multiple times. The drivers have no idea where they’re going and don’t pay attention to their navigation.
amnajayrules2025-11-11
★★★★★
Bugs in app cause waste of food and money.
App detecting address right 30 time and 1 time wrong. So every time when it is detecting address wrong driver deliver food to the wrong address. And I am as customer used to not check the address because most of time it works right. In last month I spoiled this way 3 meals and wasted my money.
And even when you call to the customer service very next minute you confirmed the order - they can't change the address to the right one saved in your profile. So support just saying - lsorry, restaurant already started to prepare your order we can't change the address and can't cancel your order.”
Wil
АВК_КАВ2025-11-07
★★★★★
Big disappointment
The company has become very irresponsible with the hiring process. Many inadequate and poorly trained drivers are being hired and not held accountable for any misbehavior they show costumers. This app was made for providing safe transportation but now their own employees and drivers are the ones causing the most discomfort and harassment. Specially their Iraq branch, they would just hire any driver nowadays even the rude ones who call their customers names for merely asking them to follow the right routes. Major downgrade!
D.e.e.!2025-11-01
★★★★★
Horrible New Update
The most recent update does not allow you to make a Future Booking nor does it allow you to book a ride for a family member if you are in an area that does not have Careem service (I.e. traveling)!!! Even spending over one hour talking to support, could not help resolve this issue, when people were depending on me to make the booking.
I’m a very disappointed Careem user of over 12 years.
New updates must be fully tested before release.
HD's iPhone2025-11-01
★★★★★
Update broke Careem
I use Careem sparingly. Today I opened it and required an update to use it. I updated it, now the app doesn’t work at all. Blank screens. I uninstalled. Reinstalled. Turn off. Turn on. Nothing. I had to call somebody else to book me a ride. Very frustrating.
jlee987652025-10-04
★★★★★
No delivery received & very bad call Centre
Today we used careem to order food and we didn’t get any delivery , we even try to call the driver out his phone not working , for that we reached out to the call center and we faced worse dealing , they said the order delivered but we didn’t receive it I said ! He told me it’s mentioned in the app that it’s delivered , I said it can be mention what ever but if I didn’t receive my order means it’s not delivered.
How you identify such matters !!! They said Easley if we get to many complaints in the driver we will fire him !!! Like they don’t care that our food didn’t delivered and our money g
trfouz2025-09-25
★★★★★ · edited
Iraqi Drivers Pretend
I used CAREEM 3 times in Erbil, Iraq. First two times no problem. Third time, Captain drove to my pickup location and drove me to my hotel. I got out of the taxi, he said, You have to pay me. I said, What do you mean? You get paid through CAREEM. He said he doesn't have CAREEM and I have to pay. I called the police. The police came and they didn't speak English, but I showed the police my ride request on CAREEM. While I was talking with police the Captain cancelled my ride on CAREEM. I got charged a cancellation fee by CAREEM.
UPDATE: CAREEM UAE HQ called me and apologized, they refu
Brother in Erbil2025-09-02
★★★★★
Latest Update
Changing the payment system was a huge mistake. They don’t charge you the full amount even though they have your card details, forcing you to “pay back” any extra amount. Meaning you get charged by your bank, the extra fee, for another transaction. Anyone using a card from any different Countries is paying 10% more every ride which doesn’t go to the drivers. A waste of time and data and space. Will be using Uber from now on.
SlimShaiD2025-08-29
★★★★★
Dissatisfaction with Careem Customer service
Dear Careem Team,
I am writing to express my deep dissatisfaction with a recent experience I had using your app.
I placed a dinner order through Careem, and immediately after confirming, I realized that the delivery location was mistakenly set to my office instead of my home (which is only about five minutes away). I contacted your customer service instantly to request a simple change of delivery location.
To my surprise, the representative informed me that nothing could be done. Even when I explained that I could not receive the order at my office and needed it delivered to my home, I was
Yousif Bil2025-08-21
★★★★★
Cancellation fees ( disappointing)
I have always used this app and recommended it to so many people, but UNFORTUNATELY this past week i had the worst experience
First scenario:
My driver had an accident while he was in the way to come and pick me up , i waited even 15 minutes, i told him i will wait he said i can’t come because i have to go to police station , so normally i had to cancel it in order to book another ride , but i got charged for canceling the ride , i texted the support center and waited for two daya but NO answer at all and i wasnt able to use the app unless i pay the fees , at the end i had to pay it which is
B…A…R2025-08-21
★★★★★
Not professional and bad experience
I really had bad experience, I ordered driver and note that I had rapture of my ankle and cant stand long or move ; then the driver arrived(as the app tells on the map) so didn’t see him and called him didn’t answer then the trip cancelled and you charged me on my credit card,
I am sure the reason why the driver did this is because I payed using card instead of cash
This is not professional and why driver didn’t come and do this fraud and I am the one get charged !! All of this when I have injury and customer service not working at all
moisesz2025-08-04
★★★★★
The worst management and the worst customer service.
Today, a Careem driver kidnapped my son and refused to let him out of the car unless I paid immediately. He threatened to take him somewhere else if I didn’t transfer the money on the spot.
I contacted Careem’s support team expecting urgent help and fair treatment — instead, I was shocked. The person who responded to me defended the driver and told me, “Pay first, then he’ll let your son out.”
Let me be clear: this is not just a payment issue — this is blackmail and kidnapping. The driver even told me it’s company policy not to allow passengers out unless they pay, even though I’ve used Care
Mohammed Al Essa2025-07-19
Change log 29 changes · US
✎
releaseNotes updated
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamles
✎
description updated
Meet Careem, the everything app for your everyday needs. Our playground — EAT, GET, GO & PAY - is the all-in-one app and has your back. Need to order your favor
✎
subtitle updated
Taxi, delivery, shops, pay
✎
name updated
Careem: rides, food, grocery
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Version 26.26.1 released
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamless experience.
◆
Version 26.26.0 released
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
◆
Version 26.25.0 released
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
◆
Version 26.24.2 released
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
◆
Version 26.24.1 released
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
◆
Version 26.24.0 released
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
◆
Version 26.23.0 released
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
◆
Version 26.22.0 released
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
◆
Version 26.21.0 released
This update is all about fine-tuning. We've adjusted some gears and oiled the hinges. Enjoy an enhanced user experience with a bunch of fixes and enhancements.
◆
Version 26.19.0 released
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
◆
Version 26.18.2 released
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
◆
Version 26.18.1 released
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
◆
Version 26.18.0 released
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
◆
Version 26.17.0 released
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
◆
Version 26.16.1 released
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
◆
Version 26.16.0 released
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
◆
Version 26.15.0 released
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
◆
Version 26.14.1 released
We've been busy polishing and refining. The result? An app experience that's better, faster, and more reliable. Check out the latest improvements, plus a slew of fixes and enhancements.
◆
Version 26.14.0 released
This update is all about fine-tuning. We've adjusted some gears and oiled the hinges. Enjoy an enhanced user experience with a bunch of fixes and enhancements.
◆
Version 26.13.0 released
We peeked under the hood and tweaked a few things. Now your app runs smoother than silk. This release includes various fixes and improvements for a more seamless experience.
◆
Version 26.12.0 released
Under the hood, we've been fine-tuning and adjusting to bring you an even better experience. This release comes with significant enhancements alongside various fixes and improvements.
◆
Version 26.11.0 released
We've given the app a thorough spring cleaning! Expect a breezier, more stable experience with this update, along with various fixes and improvements.
◆
Version 26.10.0 released
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
◆
Version 26.9.1 released
We dove deep into the code and emerged with some great tweaks. Your app is now more intuitive and user-friendly. Enjoy the latest updates, plus numerous fixes and improvements.
◆
Version 26.9.0 released
In this update, we've ironed out the wrinkles and buffed out the rough spots. Your app is now sleeker and more efficient. Enjoy new features and improvements, not to mention various fixes.
SAen-GB
AEen-GB
PKen-GB
EGen-GB
JOen-GB
GBen-GB
INen-GB
KWen-GB
QAen-GB
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ITit
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OMen-GB
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LKen-GB
CHde-CH
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BRpt-BR
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VNen-GB
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GHen-GB
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TZen-GB
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ALen-GB
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CDen-GB
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MOzh-Hant-HK
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GAfr-FR
MEen-GB
XKen-GB
STen-GB
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SLen-GB
BOes-MX
JMen-GB
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HNes-MX
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FJen-GB
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SVes-MX
BTen-GB
CVen-GB
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BBen-GB
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FMen-GB
LCen-GB
TCen-GB
VCen-GB
GDen-GB
BMen-GB
DMen-GB
NIes-MX
MSen-GB
PGen-GB
KNen-GB
GWen-GB
SBen-GB
VUen-GB
NRen-GB
TOen-GB