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iPad 3 images
What’s New Version 6.29
This update includes performance improvements and bug fixes.
Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
Capabilities
Wallet
Accessibility
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Version history 25 versions
Build 886700561v6.292026-06-29 21:37:10
This update includes performance improvements and bug fixes.
Build 884560784v6.282026-05-12 20:31:17
This update includes performance improvements and bug fixes.
Build 884219674v6.27.22026-04-15 20:04:17
This update includes performance improvements and bug fixes.
Build 883911716v6.27.12026-03-31 04:00:14
This update includes performance improvements and bug fixes.
Build 882995920v6.272026-03-30 03:58:01
This update includes performance improvements and bug fixes.
Build 882876581v6.262026-03-03 21:02:45
This update includes performance improvements and bug fixes.
Build 882242833v6.252026-02-10 21:01:37
This update includes performance improvements and bug fixes.
Build 881684718v6.242026-02-02 21:01:33
This update includes performance improvements and bug fixes.
Build 881333742v6.23.42026-01-15 22:12:16
This update includes performance improvements and bug fixes.
Build 880052466v6.23.32025-12-16 21:01:11
This update includes performance improvements and bug fixes.
Build 879848760v6.232025-11-24 21:02:32
This update includes performance improvements and bug fixes.
Build 879285902v6.22.22025-11-17 21:02:42
This update includes performance improvements and bug fixes.
Build 878746920v6.22.12025-10-21 20:00:12
This update includes performance improvements and bug fixes.
Build 878607412v6.222025-10-07 20:06:51
This update includes performance improvements and bug fixes.
Build 878064893v6.21.32025-10-01 20:04:24
This update includes performance improvements and bug fixes.
Build 877855677v6.21.22025-09-11 04:02:15
Exciting update! You can now access your tickets even faster with Live Activities on the AXS Mobile App. This new feature keeps your event details right on your phone’s lock screen — so you can quickly check your seat info and open your tickets with just one tap.
Build 877460757v6.21.12025-09-03 20:01:15
Exciting update! You can now access your tickets even faster with Live Activities on the AXS Mobile App. This new feature keeps your event details right on your phone’s lock screen — so you can quickly check your seat info and open your tickets with just one tap.
Build 876814498v6.19.62025-08-12 21:03:33
Bug fixes and performance improvements.
Build 876235629v6.19.42025-07-22 21:00:39
This update includes performance improvements and bug fixes.
Build 874315184v6.19.22025-06-24 21:01:21
This update includes performance improvements and bug fixes.
Build 873882424v6.18.12025-04-21 21:02:58
The AXS App now features a faster, more seamless resale listing experience with integrated payouts for easier earnings. This update also brings a refreshed “Add to Wallet” flow for supported venues, so getting your tickets in your mobile wallet is quicker than ever—just scan and go.
Build 872606770v6.17.12025-04-07 21:04:32
The AXS App now highlights your next upcoming event on the Home Screen! Get easy access to event details, seating info, and your MobileID.
Build 871924378v6.16.12025-01-28 21:31:36
This update includes performance improvements and bug fixes.
Build 871651716v6.162025-01-15 21:31:17
This update includes performance improvements and bug fixes.
Build 870090902v6.152024-12-09 21:30:20
Exciting news! The AXS Mobile App now supports biometric authentication, offering a fast, secure, and seamless login experience. With fingerprint or facial recognition, you can skip passwords and access your account instantly. Update your app today and enable on your next login to enjoy effortless convenience and top-notch security!
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 136 of 136 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 500.5k | 4.6 | 6.29 |
GB | en-GB | Free | 57.6k | 4.6 | 6.29 |
CA | en-CA | Free | 9.6k | 4.5 | 6.29 |
SE | sv | Free | 5.6k | 4.0 | 6.29 |
MX | es-MX | Free | 3.3k | 4.8 | 6.29 |
AU | en-AU | Free | 1.6k | 4.4 | 6.29 |
JP | ja | Free | 1.4k | 4.2 | 6.29 |
DE | de-DE | Free | 1.2k | 4.4 | 6.29 |
FR | fr-FR | Free | 1.1k | 4.4 | 6.29 |
CN | zh-Hans-CN | Free | 938 | 4.8 | 6.29 |
IT | it | Free | 584 | 4.0 | 6.29 |
ES | es-ES | Free | 472 | 4.5 | 6.29 |
NZ | en-AU | Free | 451 | 4.4 | 6.29 |
IE | en-GB | Free | 436 | 4.3 | 6.29 |
CH | de-CH | Free | 364 | 4.2 | 6.29 |
IL | en-GB | Free | 281 | 4.4 | 6.29 |
NO | en-GB | Free | 237 | 4.3 | 6.29 |
NL | nl | Free | 221 | 4.4 | 6.29 |
AT | de-DE | Free | 187 | 4.4 | 6.29 |
PL | en-GB | Free | 174 | 4.2 | 6.29 |
PT | pt-PT | Free | 173 | 4.5 | 6.29 |
HK | zh-Hant-HK | Free | 167 | 4.3 | 6.29 |
RO | en-GB | Free | 157 | 4.4 | 6.29 |
KR | ko | Free | 146 | 4.4 | 6.29 |
TW | zh-Hant-TW | Free | 141 | 4.4 | 6.29 |
BE | en-GB | Free | 136 | 4.4 | 6.29 |
DK | en-GB | Free | 134 | 3.9 | 6.29 |
IN | en-GB | Free | 128 | 4.5 | 6.29 |
FI | en-GB | Free | 124 | 3.8 | 6.29 |
HU | en-GB | Free | 107 | 4.7 | 6.29 |
ZA | en-GB | Free | 107 | 4.0 | 6.29 |
TR | en-GB | Free | 100 | 4.1 | 6.29 |
CZ | en-GB | Free | 97 | 4.5 | 6.29 |
GR | en-GB | Free | 92 | 4.8 | 6.29 |
SK | en-GB | Free | 83 | 4.2 | 6.29 |
RU | ru | Free | 71 | 3.7 | 6.29 |
PH | en-GB | Free | 70 | 4.2 | 6.29 |
TH | en-GB | Free | 69 | 3.7 | 6.29 |
NG | en-GB | Free | 64 | 4.7 | 6.29 |
BG | en-GB | Free | 61 | 4.2 | 6.29 |
EE | en-GB | Free | 60 | 4.4 | 6.29 |
SG | en-GB | Free | 58 | 3.9 | 6.29 |
UA | en-GB | Free | 56 | 4.4 | 6.29 |
LV | en-GB | Free | 55 | 4.2 | 6.29 |
MT | en-GB | Free | 52 | 4.8 | 6.29 |
AE | en-GB | Free | 43 | 4.5 | 6.29 |
MY | en-GB | Free | 43 | 4.1 | 6.29 |
IS | en-GB | Free | 42 | 3.9 | 6.29 |
HR | en-GB | Free | 41 | 4.1 | 6.29 |
LT | en-GB | Free | 40 | 3.9 | 6.29 |
ID | en-GB | Free | 35 | 4.2 | 6.29 |
SI | en-GB | Free | 35 | 4.0 | 6.29 |
SA | en-GB | Free | 30 | 4.9 | 6.29 |
LU | en-GB | Free | 29 | 4.2 | 6.29 |
KZ | en-GB | Free | 27 | 4.6 | 6.29 |
HN | es-MX | Free | 26 | 4.6 | 6.29 |
CY | en-GB | Free | 25 | 4.2 | 6.29 |
KW | en-GB | Free | 15 | 4.2 | 6.29 |
EG | en-GB | Free | 12 | 4.7 | 6.29 |
GH | en-GB | Free | 11 | 4.5 | 6.29 |
LB | en-GB | Free | 10 | 4.6 | 6.29 |
PK | en-GB | Free | 10 | 4.9 | 6.29 |
QA | en-GB | Free | 9 | 5.0 | 6.29 |
VN | en-GB | Free | 9 | 5.0 | 6.29 |
AM | en-GB | Free | 7 | 5.0 | 6.29 |
RS | en-GB | Free | 7 | 3.4 | 6.29 |
MN | en-GB | Free | 6 | 4.3 | 6.29 |
AL | en-GB | Free | 5 | 4.6 | 6.29 |
AZ | en-GB | Free | 5 | 5.0 | 6.29 |
FJ | en-GB | Free | 4 | 4.5 | 6.29 |
KE | en-GB | Free | 4 | 5.0 | 6.29 |
KY | en-GB | Free | 4 | 5.0 | 6.29 |
LK | en-GB | Free | 4 | 5.0 | 6.29 |
MU | en-GB | Free | 4 | 4.3 | 6.29 |
BH | en-GB | Free | 3 | 3.7 | 6.29 |
BM | en-GB | Free | 3 | 5.0 | 6.29 |
BY | en-GB | Free | 3 | 5.0 | 6.29 |
JO | en-GB | Free | 3 | 5.0 | 6.29 |
KH | en-GB | Free | 3 | 5.0 | 6.29 |
ME | en-GB | Free | 3 | 3.7 | 6.29 |
AO | en-GB | Free | 2 | 5.0 | 6.29 |
GE | en-GB | Free | 2 | 5.0 | 6.29 |
AG | en-GB | Free | 1 | 5.0 | 6.29 |
BA | en-GB | Free | 1 | 1.0 | 6.29 |
BW | en-GB | Free | 1 | 5.0 | 6.29 |
LA | en-GB | Free | 1 | 5.0 | 6.29 |
MD | en-GB | Free | 1 | 5.0 | 6.29 |
MK | en-GB | Free | 1 | 5.0 | 6.29 |
ML | en-GB | Free | 1 | 5.0 | 6.29 |
MO | zh-Hant-HK | Free | 1 | 5.0 | 6.29 |
MV | en-GB | Free | 1 | 5.0 | 6.29 |
NA | en-GB | Free | 1 | 5.0 | 6.29 |
OM | en-GB | Free | 1 | 5.0 | 6.29 |
SB | en-GB | Free | 1 | 5.0 | 6.29 |
XK | en-GB | Free | 1 | 5.0 | 6.29 |
ZM | en-GB | Free | 1 | 5.0 | 6.29 |
ZW | en-GB | Free | 1 | 5.0 | 6.29 |
AF | en-GB | Free | 0 | — | 6.29 |
BF | en-GB | Free | 0 | — | 6.29 |
BJ | en-GB | Free | 0 | — | 6.29 |
BN | en-GB | Free | 0 | — | 6.29 |
BT | en-GB | Free | 0 | — | 6.29 |
CD | en-GB | Free | 0 | — | 6.29 |
CG | en-GB | Free | 0 | — | 6.29 |
CI | fr-FR | Free | 0 | — | 6.29 |
CM | fr-FR | Free | 0 | — | 6.29 |
CV | en-GB | Free | 0 | — | 6.29 |
DM | en-GB | Free | 0 | — | 6.29 |
FM | en-GB | Free | 0 | — | 6.29 |
GA | fr-FR | Free | 0 | — | 6.29 |
GD | en-GB | Free | 0 | — | 6.29 |
IQ | en-GB | Free | 0 | — | 6.29 |
KG | en-GB | Free | 0 | — | 6.29 |
KN | en-GB | Free | 0 | — | 6.29 |
LC | en-GB | Free | 0 | — | 6.29 |
LR | en-GB | Free | 0 | — | 6.29 |
MM | en-GB | Free | 0 | — | 6.29 |
MR | en-GB | Free | 0 | — | 6.29 |
MZ | en-GB | Free | 0 | — | 6.29 |
NE | en-GB | Free | 0 | — | 6.29 |
NP | en-GB | Free | 0 | — | 6.29 |
NR | en-GB | Free | 0 | — | 6.29 |
PG | en-GB | Free | 0 | — | 6.29 |
PW | en-GB | Free | 0 | — | 6.29 |
SC | en-GB | Free | 0 | — | 6.29 |
SL | en-GB | Free | 0 | — | 6.29 |
SN | en-GB | Free | 0 | — | 6.29 |
SZ | en-GB | Free | 0 | — | 6.29 |
TC | en-GB | Free | 0 | — | 6.29 |
TJ | en-GB | Free | 0 | — | 6.29 |
TM | en-GB | Free | 0 | — | 6.29 |
TZ | en-GB | Free | 0 | — | 6.29 |
UG | en-GB | Free | 0 | — | 6.29 |
UZ | en-GB | Free | 0 | — | 6.29 |
VU | en-GB | Free | 0 | — | 6.29 |
YE | en-GB | Free | 0 | — | 6.29 |
Reviews 30 reviews · US
★★★★★
Won’t accept ANY of my credit cards!!
Using cards from different bank issuers, Citibank, Chase and Amex. Phone app lets me go through the entire seat selection process and gives an error at checkout. After dealing with their ridiculously inept Live Chat feature, I figured out how to finally reach a live agent through their exasperating phone prompt system. The best they could do is tell me to clear my browser cache (all three browser types) and call my bank. I suspect AXS is now involved in a psychological test program with the feds to see how long ppl will play along until they pop and wind up in a database. I’ve bought tickets s
JCracefan2026-06-04
★★★★★
Dreadful all around
TLDR using this app is infuriating. I use a VPN on my phone to keep everything secure. AXS refuses to function to “protect” us, and yet every time I got to purchase tickets almost all of them are jacked up resale tickets clearly purchased in mass by scalpers. So, rather than them doing a single helpful thing I am essentially blocked (even after I disconnect my VPN) from buying tickets as a human who simply wants to see the occasional show. I have to restart my phone after disconnecting for a long period of time to even view what’s available. Really really frustrating. Please try another route
em101892026-05-30
★★★★★
nothing but problems
This app is terrible. I sign in and then it keeps asking me to sign in. I can’t get past that screen to look at tickets. I tried starting over multiple times and the same thing happened. I finally gave up and tried using a different device. I want to find out about tickets for America at the Ryman auditorium. When the app opened it suggested getting tickets for a Paul McCartney concert that occurred in November. Then I typed in the search box Ryman America. It said no results. Try entering the name of the venue or event. That is exactly what I already had done. I went back to the Ryman websit
khgdhewbdyefh2026-05-28
★★★★★
Painful experience
I’m writing this as my access issue isn’t yet resolved. Be prepared for the app to firstly not recognize your password, forcing you to request a new one…as soon as you create and think you’ve successfully logged in - it demands that you change it again & proceeds to NOT then recognize the 2nd password. I’ve been stuck in this loop for 2 days now..try getting hold of a live agent & not the obnoxious AI assistant -ha!
I wanted to check my tickets for an upcoming event in 2 days time..now I can’t access anything until I get this resolved. Dreadful, very stressful & no phone number for a help lin
Helebou2026-05-21
★★★★★
Issues accessing tickets
I purchased tickets for The Prodigy NYC event through AXS and became locked out of my account because my verification phone number is outdated. Despite calling, emailing, using the app, using the website, and attempting live chat multiple times, I have been unable to reach a live human support agent for account recovery assistance.
I have proof of purchase, access to my email, and all account information, yet there appears to be no efficient escalation process for customers with MFA/login issues. Tickets that I legally purchased are currently inaccessible.
This has been an extremely frustrat
Texazana2026-05-19
★★★★★
A Fricking Nightmare! The Worst!
Constant errors! Changed the password for my account numerous times and still saying incorrect. Their “support bots” try to blame my device or google or that they need my IP address to get my request escalated?? I got an email 6 months ago that my tickets were delivered to my account and still can’t log in! I have time before the actual event, but the last event I had to purchase tickets with them, we got screwed trying to access them at the venue. I can’t believe that they are the ticket seller for the Olympics in LA, prepare to lose your mind!!! This company and their website are the ABSOLUT
Kfanning2026-05-15
★★★★★
Horrible Experience with concert tickets
I bought tickets for a Triumph concert 4 months in advance. The night before my show AXS allowed an unknown scammer to access my tickets and transfer them to a dummy site without any verification from me. We worked all night and day to contact them to either get it remedied or a refund and sat for HOURS waiting to get a person in customer service. I could actually see the tickets I PAID for being resold on stubhub at a higher price by the thief. ZERO support from AXS. Contacted the concert venue directly and they hard copied our original tickets, took the fake listing off stubhub and allowed
Gailmarie152026-05-14
★★★★★
ZERO STARS
Bought my tickets in November for a show in April. When attempting to see my tickets in mid April, the app and other platforms have me identified as a bot. There is no clear and easy way to be assisted. I worked over 3 hours to resolve the issue. Live-chat unable to assist. Person on phone with me for over two hours also unable to resolve the problem. I still do not have my tickets for the event tomorrow. If I had any choice I would never use AXS for ticketing in the future. Also, in the past, while trying to buy tickets, I was perceived to be a bot. The app / platforms not being int
russlica2026-04-17
★★★★★
Horrible/Such an inconvenience
I’ve never used this app before so this was my first time and i hope i never have to. Even while trying to purchase the tickets i ran into problems. There had to be a lot refreshing and switch devices just to access the website. I don’t even know what the main issue is because there are many. I purchased some tickets, had to create the account so i could get my mobile tickets, but for whatever reason i cannot get into my account using the mobile app. I thought maybe i was going crazy and not putting in the proper account information so i kept resetting my password. Then i tried on a desktop an
AnoitedMeek2026-04-04
★★★★★ · edited
I’m literally trying to hand them money and they won’t take it
This app is essentially just a wrapper for their website once you start the process of selecting tickets. I’ve been trying to buy tickets for the past four hours using both different cards and devices, and their payment system just says unable to process payment. No useful information or even a link to their support. Finally went to their website to submit a ticket but this delay will certainly mean I’ll lose the good seats I wanted to one of my favorite bands’ farewell tour. And most of my evening has been wasted. PS: I did create a ticket with their support on March 24 and haven’t heard anyt
UnstoppableDave2026-03-27
★★★★★
Locked me out from $530 tix
I bought 10 Houston Rodeo tickets for some work friends. For some reason, AXS flagged my account as a bot account. So on the day of the event, I was unable to login to the app. I got on with AXS Support, on the phone and on live chat each for about an hour. They had me try a whole bunch of troubleshooting steps, resetting my account, reinstalling the app, none of which worked. The basically both phone and live chat gave up on me. 10 people were already waiting at the event this whole time. I asked the phone rep for some more time and she said “you have half a second.” 10 people waiting at an
Flex lovejoy2026-03-07
★★★★★
Uncomfortable
I’m leaving this review due to a concerning account security practice. I contacted customer support to update my phone number after it changed and was unable to log into the app. During the call, I was asked to upload a photo of my government-issued ID for verification.
While I understand fraud prevention, requesting customers to submit IDs digitally for basic account updates raises serious privacy and safety concerns, especially given ongoing data breaches and identity theft risks. Not all customers are comfortable or able to provide sensitive documents online, and alternative verification m
3peay2026-02-28
★★★★★
Broken App. Thinks I’m Not Real
The latest version of this app does not work. It wouldn’t let me sign in to view my tickets. Every time I signed in, it kept asking if I was even real. I reset my password 3 times and it still wouldn’t let me in. I had to use my computer to sign into my account so I could transfer tickets, but the person I sent the tickets to also could not sign in on their app. The AI support page was of no help, as expected. After searching online for an actual customer service phone number I can dial, I was able to find out that one cannot sign into this app while connected to WiFi. You need to disconnect f
Pablo Rico Rodriguez2026-02-28
★★★★★
Can’t Buy Tickets in App
Every time I try to buy tickets in the app it sends me to a page essentially saying it can’t prove I’m not a bot. I’m in the app, no VPN or anything special beyond my phones default settings enabled but it keeps telling me I have to jump through a million hoops to pass its verification. I get trying to protect consumers by taking measures to block bots and appreciate them trying to do this, but it’s too strict and prevents me (a real human) from being able to buy tickets when I want them. The only thing the app is good for is adding the tickets I’ve had to buy on my desktop to my phone wallet
gtriderut2026-02-26
★★★★★
Won’t load in your time of need
It seems like every time I try to use the app to purchase tickets it won’t work. I click on seats that show they’re available and I’m told they are not… yet I can still select them. This happened time and time and time again. Refreshing the page takes you out of the queue! Finally I selected tickets that hadn’t been purchased yet and I was taken to checkout… ONLY WAIT the freaking button to purchase the ticket won’t load. Since I was given a meager 1min 30 seconds to check out of course my time expired. This happened 3 times before I gave up. Not impressed. Avoid the app at all costs unless yo
BaileyOhlson2026-02-17
★★★★★
Worse app ever
Tried multiple times to buy a parking pass for the Seals lacrosse game, but kept getting an error message. Contacted the AXS help and was told their system had me marked as a bot (I am not). Rep said she would clear the block to my IP and I could purchase a ticket after 10 minutes. Over an hour later, it still would not work. I contacted the help again and was told my account was being rebooted, and I could get a ticket but logging out and logging back in without using the WiFi. I did so, and I still cannot get a parking pass. Over an hour of my time down the drain and I still do not have a pa
LJSchop2026-02-07
★★★★★
Terrible
Absolutely the worst. Don’t set this up with Apple and assume that your Apple ID and personal email works with this app. IT DOESN’T!!
They randomly assign some bizarre Apple email so that tickets sent to your personal email don’t work. The customer service rep Jermica H was absolutely useless.
They had me delete the app three times and create a new one. I specifically asked if doing this would delete my other tickets that were already in my account and I was told “NO”.
Well, it did. I then sent them the link to the tickets I had before they had me delete the app and they said they could
Unknown person???? :)2026-01-30
★★★★★
Horrendous Experience
I will never buy tickets through AXS again. They wasted an hour of my life with multiple verifications, sending codes that didn’t work, making me sign up for the app then saying my password was wrong right after I put it in. Then, five or six emails. I finally get to the purchase of the tickets. They send me an email with with the barcode to scan but they say you cannot take a screenshot of it because it changes every 60 seconds. Then I had to put the tickets I had to go and put it in my wallet and do all the verification again just a bunch of BS and so inconsiderate and time consuming that I’
Chico Marks2026-01-09
★★★★★
Inferior App & Website
Both the app and website have a lot of opportunity for improvement. Each has been beyond frustrating in attempting to resell tix, giving me an error about not having a card on file in case of seller fees, but NO way, ANYWHERE to add one - even though it lists fees are $0, that’s a lesser annoying bug. I added my debit info to the payout section thinking maybe that was what it was referring to (already had PayPal setup) - BEWARE: there is NO WAY TO DELETE THIS INFO ONCE YOU ADD IT!!!
Support (lack of): the app sends you to their website, it then gives you text instructions w/out a link to the
FLColt2025-12-18
★★★★★
Misleading resale restrictions with making up prices and buying up tix
AXS markets itself as a licensed seller, but my experience has been extremely disappointing. AXS purchased tickets directly from the venue, marked them up, and sold them to me. However, when I attempted to resell the tickets, I was restricted from listing them on other platforms—despite representations that resale would be allowed.
This effectively forces both sellers and buyers back onto AXS’s platform, creating a closed loop where additional fees are charged at every step. The lack of transparency around resale restrictions and the control exercised after purchase is misleading and unfair t
Jasotho2025-12-17
★★★★★
Always Broken and Hard to Access
The email validation never works. No alternate way to authenticate. Never receive email updates. This is one of the worst apps I’ve ever seen for access. Customer support is not helpful and never available when you need them. How about some security questions or literally any other way to access your account beyond having to submit a ticket that takes forever or trying to get in touch with customer support which, ironically, doesn’t seem to be open during your event. It’s easier to get access to my banking apps than it is this ticket app. PLEASE… add another way to authenticate your acc
Pavehawk pilot2025-11-29
★★★★★
Probably the most expensive of all the ticketing apps
This app consistently seems to have the most expensive tickets, compared to 6 other ticket apps i use. Out of about 40 ticket purchases, i have only used AXS 2 times, and 1 of those was only because ticket sales for that specific event were limited or not available on the other apps. Im starting to not even bother checking this app anymore because I know it’ll more than likely be more pricey than the others.
Then there’s the problem with the app signing me out constantly and the other problem with it thinking im a bot. It seems to sign me out every 5 days or so for no reason. And every time
Where’s That Asteroid?2025-11-20
★★★★★
least functional ticketing app I have ever used
we are at an event where the security staff will only allow Axs ticketing app with valid tickets to enter. except my wife bought the tickets, there is only one 2d symbol (that rotates every 60 seconds so a screen shot won’t work) and there are multiple events at multiple venues in the hotel, most of which will not be attended by all ticket holders. and the Axs app is refusing to “transfer” the second ticket purchased, for me, to my properly functioning Axs app. so I either take her iPhone with me into the venue while she relaxes in the hotel suite, or we only attend events together. there
Chuck the Merciless2025-11-15
★★★★★
Completely Broken Experience From A Ticketing App That Should Know Better
Reinstalling this app for the first time since 2021 immediately forced a password reset with no explanation, which honestly made me wonder whether their platform had been compromised. Not exactly the confidence you want from the service responsible for getting you into an event.
I bought these tickets months ago. Two Quick Passes and two event tickets for myself and my partner. The app only displays the Quick Passes, and the actual event tickets have vanished. No warning. No error. No trace.
And the Wallet integration is even more infuriating. In the app, the event card clearly shows the sho
Andrew____€€€!?2025-11-14
★★★★★
Terrible experience
Terrible experience using this app. First off, it gets annoying when every time you try buying tickets, you have to go through two bot verifications and then sometimes itll assume your a bot and not let you do anything. My main issue with this app was that ive tried many times to buy tickets and whenever i tried it just said there was a problem with my payment method and to use a different method and even that didnt solve the issue. My final straw with this app was when day of tickets came out and i tried to purchase them it once again told me my payment method wasnt working and i missed out o
Borpp2025-10-24
★★★★★
Terrible user experience
The AXS site and app are absolutely terrible to use. I purchased tickets and created an account, but you can’t save your tickets to your phone, everything has to go through their app, which never let me sign in again. When I arrived at the venue, the app crashed, and tons of people couldn’t pull up their tickets. We all had to wait in line at the box office just to print paper copies. Not great in a GA event to loose your position after waiting hours to get in.
To make things worse, when I tried to reset my password, it locked me out and flagged me as a bot. The whole experience was frust
mdutzer2025-10-21
★★★★★
App will not let me load tickets to Apple Wallet
The app offers an option to upload my mobile ticket to Apple Wallet, but when I select that, it will not upload the ticket and only listens “placeholder” for any future AXS tickets. The ticket has been purchased and shows in the AXS app, but it would be much more convenient if the feature to upload it to Apple wallet actually worked. The event is not until May, 2026, and I have had to write down which app I used to purchase the ticket. Very inconvenient in this age of normal ease of use of technology.
i Pad2025-10-08
★★★★★
Tickets disappeared
I purchased presale concert tickets that initially appeared in the app; however, when I purchased an upgrade available a couple days before the concert date (which is today!), suddenly the tickets disappeared despite receiving email confirmation of my upgrade order and charge to my credit card. I waited 24 hours for the tickets to appear in the app, but they never did. I called the support line and was told the tickets were somehow canceled (?!) and they needed to send my case/report to the financial department, which would get back to me within 24-48 hours. But the concert is in less than 24
LYoBoston2025-10-03
★★★★★
Your app glitches or opens Webpage
Opens webpage of AXS INSIDE THE APP. Being asked to sign in the webpage of the app after already being signed in is worse than lame. Also. If I get annoyed and go to Chrome My credit card info on your actual web page, it will not take the information from Autofoll correctly. You know the thing that every single other website is expected to do fine with? AXS site actually gets tripped up by the Spaces and for my phone number tripped by the () and - symbols. This makes me need to do things 4 times which , yes , is absolutely ridiculous. and AXS is better than that.… ?
BlurryD2025-09-23
★★★★★
Tickets Vanished
Had four tickets transferred to me back in May for a concert today. I’ve been on hold for a total of more than 2 hours just for the human that finally answered to tell me they’re in the original buyers account, which they are not, and then hang up on me. I provided multiple confirmation emails and links showing proof of transfer. The support representative insisted they’re in the original buyers account, which i confirmed with the original buyer that is not the case, to which the support representative hung up on me. My family paid for tickets that no longer exist and there is no recourse or e
Larry Fleet Fan2025-09-12
Change log 29 changes · US
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releaseNotes updated
This update includes performance improvements and bug fixes.
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description updated
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you c
✎
subtitle updated
AXS Events, Concerts & Sports
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name updated
AXS Tickets
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Version 6.29 released
This update includes performance improvements and bug fixes.
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Version 6.28 released
This update includes performance improvements and bug fixes.
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Version 6.27.2 released
This update includes performance improvements and bug fixes.
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Version 6.27.1 released
This update includes performance improvements and bug fixes.
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Version 6.27 released
This update includes performance improvements and bug fixes.
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Version 6.26 released
This update includes performance improvements and bug fixes.
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Version 6.25 released
This update includes performance improvements and bug fixes.
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Version 6.24 released
This update includes performance improvements and bug fixes.
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Version 6.23.4 released
This update includes performance improvements and bug fixes.
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Version 6.23.3 released
This update includes performance improvements and bug fixes.
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Version 6.23 released
This update includes performance improvements and bug fixes.
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Version 6.22.2 released
This update includes performance improvements and bug fixes.
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Version 6.22.1 released
This update includes performance improvements and bug fixes.
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Version 6.22 released
This update includes performance improvements and bug fixes.
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Version 6.21.3 released
This update includes performance improvements and bug fixes.
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Version 6.21.2 released
Exciting update! You can now access your tickets even faster with Live Activities on the AXS Mobile App. This new feature keeps your event details right on your phone’s lock screen — so you can quickly check your seat info and open your tic
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Version 6.21.1 released
Exciting update! You can now access your tickets even faster with Live Activities on the AXS Mobile App. This new feature keeps your event details right on your phone’s lock screen — so you can quickly check your seat info and open your tic
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Version 6.19.6 released
Bug fixes and performance improvements.
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Version 6.19.4 released
This update includes performance improvements and bug fixes.
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Version 6.19.2 released
This update includes performance improvements and bug fixes.
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Version 6.18.1 released
The AXS App now features a faster, more seamless resale listing experience with integrated payouts for easier earnings. This update also brings a refreshed “Add to Wallet” flow for supported venues, so getting your tickets in your mobile wa
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Version 6.17.1 released
The AXS App now highlights your next upcoming event on the Home Screen! Get easy access to event details, seating info, and your MobileID.
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Version 6.16.1 released
This update includes performance improvements and bug fixes.
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Version 6.16 released
This update includes performance improvements and bug fixes.
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Version 6.15 released
Exciting news! The AXS Mobile App now supports biometric authentication, offering a fast, secure, and seamless login experience. With fingerprint or facial recognition, you can skip passwords and access your account instantly. Update your a
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