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3peay
1 review by this name
★★★★★
Uncomfortable
I’m leaving this review due to a concerning account security practice. I contacted customer support to update my phone number after it changed and was unable to log into the app. During the call, I was asked to upload a photo of my government-issued ID for verification.
While I understand fraud prevention, requesting customers to submit IDs digitally for basic account updates raises serious privacy and safety concerns, especially given ongoing data breaches and identity theft risks. Not all customers are comfortable or able to provide sensitive documents online, and alternative verification m
AXS TicketsUS · 2026-02-28