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Preview 3 platforms
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iPad 7 images
Apple Watch 5 images
What’s New Version 4.2.85
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Description
Meet the United app
From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut and track them along your journey
• get real-time updates on boarding progression so you know when it's your turn to board
• view flight updates, transfer time and gate info all in one place to feel prepared for your connection
• see live updates on your lock screen and Apple Watch
• use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease
• watch movies, play games and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members
• talk, text or video chat with an agent if you have any questions
• figure out your next move if your flight is delayed or canceled
Capabilities
iMessageWallet
Accessibility
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Version history 25 versions
Build 887613450v4.2.852026-07-01 15:31:17
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 887308705v4.2.842026-06-24 21:00:08
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 887213940v4.2.832026-06-21 17:12:03
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 887109052v4.2.822026-06-19 02:02:24
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 887021778v4.2.812026-06-16 18:12:22
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 886905262v4.2.802026-06-15 21:04:05
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 886733295v4.2.792026-06-11 21:02:54
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 886450080v4.2.782026-06-03 14:34:06
We’re starting off the summer travel season with a new update to our “Travel” section! We’ve structured “Travel” in a way that makes sense with the tools you need as you move through every part of your travel – whether it’s before your trip, at your departure airport, onboard a flight, moving through a connecting airport or even upon arrival.
Build 885886514v4.2.772026-06-02 00:00:46
We’re starting off the summer travel season with a new update to our “Travel” section! We’ve structured “Travel” in a way that makes sense with the tools you need as you move through every part of your travel – whether it’s before your trip, at your departure airport, onboard a flight, moving through a connecting airport or even upon arrival.
Build 885550244v4.2.762026-05-13 22:30:45
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 885006588v4.2.752026-04-29 23:18:49
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 884608338v4.2.742026-04-17 17:04:03
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 884483586v4.2.732026-04-16 01:00:06
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 883761185v4.2.722026-04-01 19:30:11
Traveling soon and curious about security wait times? We heard you and we’ve got the answer for that!
In this release, to help you plan with confidence, we’ll be adding in security wait times for checkpoints at our 7 hubs.
Build 883193020v4.2.702026-03-19 22:17:24
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 882963222v4.2.692026-03-05 16:14:56
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 882674696v4.2.682026-02-25 16:04:19
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 882475775v4.2.672026-02-19 16:02:05
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 882094735v4.2.662026-02-07 16:52:43
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
Build 882021249v4.2.652026-01-31 09:50:58
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
Build 881325985v4.2.642026-01-27 15:42:46
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
Build 881239368v4.2.632026-01-08 00:03:49
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
Build 880986012v4.2.622026-01-03 03:13:17
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progress bar that shows how many people have boarded
• United Club recommendation tool with capacity insights initially offered at ORD
• Package-delivery-style bag tracker showing real-time locations
• Arrival information including weather and rideshare location
Build 880745501v4.2.612025-12-18 02:09:59
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progress bar that shows how many people have boarded
• United Club recommendation tool with capacity insights initially offered at ORD
• Package-delivery-style bag tracker showing real-time locations
• Arrival information including weather and rideshare location
Build 880570629v4.2.602025-12-17 00:30:56
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progress bar that shows how many people have boarded
• United Club recommendation tool with capacity insights initially offered at ORD
• Package-delivery-style bag tracker showing real-time locations
• Arrival information including weather and rideshare location
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 175 of 175 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 8.1M | 4.8 | 4.2.85 |
CA | en-CA | Free | 171.0k | 4.5 | 4.2.85 |
GB | en-GB | Free | 64.1k | 4.6 | 4.2.85 |
MX | es-MX | Free | 59.8k | 4.9 | 4.2.85 |
DE | de-DE | Free | 39.1k | 4.4 | 4.2.85 |
AU | en-AU | Free | 26.2k | 4.7 | 4.2.85 |
BR | pt-BR | Free | 25.0k | 4.9 | 4.2.85 |
JP | ja | Free | 21.5k | 4.5 | 4.2.85 |
FR | fr-FR | Free | 12.6k | 4.6 | 4.2.85 |
CO | es-MX | Free | 12.5k | 4.9 | 4.2.85 |
CH | de-CH | Free | 12.3k | 4.5 | 4.2.85 |
NL | nl | Free | 11.7k | 4.5 | 4.2.85 |
IL | en-GB | Free | 11.4k | 4.7 | 4.2.85 |
IN | en-GB | Free | 11.4k | 4.9 | 4.2.85 |
IT | it | Free | 11.0k | 4.6 | 4.2.85 |
CN | zh-Hans-CN | Free | 10.8k | 4.9 | 4.2.85 |
BE | en-GB | Free | 9.9k | 4.6 | 4.2.85 |
AR | es-MX | Free | 8.6k | 4.8 | 4.2.85 |
IE | en-GB | Free | 8.1k | 4.7 | 4.2.85 |
ES | es-ES | Free | 7.7k | 4.6 | 4.2.85 |
GT | es-MX | Free | 7.5k | 4.9 | 4.2.85 |
CR | es-MX | Free | 7.1k | 4.9 | 4.2.85 |
TW | zh-Hant-TW | Free | 6.4k | 4.8 | 4.2.85 |
NZ | en-AU | Free | 5.0k | 4.7 | 4.2.85 |
HK | zh-Hant-HK | Free | 4.3k | 4.7 | 4.2.85 |
SV | es-MX | Free | 4.2k | 4.9 | 4.2.85 |
SG | en-GB | Free | 4.0k | 4.8 | 4.2.85 |
CL | es-MX | Free | 4.0k | 4.8 | 4.2.85 |
EC | es-MX | Free | 4.0k | 4.9 | 4.2.85 |
PE | es-MX | Free | 3.8k | 4.9 | 4.2.85 |
KR | ko | Free | 3.7k | 4.7 | 4.2.85 |
HN | es-MX | Free | 3.7k | 4.9 | 4.2.85 |
PH | en-GB | Free | 3.7k | 4.8 | 4.2.85 |
AT | de-DE | Free | 3.6k | 4.5 | 4.2.85 |
PA | es-MX | Free | 3.5k | 4.9 | 4.2.85 |
DO | es-MX | Free | 3.5k | 4.9 | 4.2.85 |
ZA | en-GB | Free | 3.4k | 4.8 | 4.2.85 |
PT | pt-PT | Free | 3.3k | 4.7 | 4.2.85 |
SE | sv | Free | 3.1k | 4.4 | 4.2.85 |
DK | en-GB | Free | 2.0k | 4.4 | 4.2.85 |
PL | en-GB | Free | 2.0k | 4.5 | 4.2.85 |
AE | en-GB | Free | 1.7k | 4.8 | 4.2.85 |
NO | en-GB | Free | 1.6k | 4.5 | 4.2.85 |
TH | en-GB | Free | 1.6k | 4.8 | 4.2.85 |
TT | en-GB | Free | 1.3k | 4.7 | 4.2.85 |
TR | en-GB | Free | 1.3k | 4.8 | 4.2.85 |
GR | en-GB | Free | 1.2k | 4.7 | 4.2.85 |
VN | en-GB | Free | 979 | 4.8 | 4.2.85 |
GH | en-GB | Free | 878 | 4.8 | 4.2.85 |
CZ | en-GB | Free | 862 | 4.6 | 4.2.85 |
SA | en-GB | Free | 765 | 4.8 | 4.2.85 |
NI | es-MX | Free | 755 | 4.9 | 4.2.85 |
HU | en-GB | Free | 632 | 4.5 | 4.2.85 |
MY | en-GB | Free | 632 | 4.8 | 4.2.85 |
NG | en-GB | Free | 609 | 4.8 | 4.2.85 |
ID | en-GB | Free | 535 | 4.9 | 4.2.85 |
UA | en-GB | Free | 510 | 4.8 | 4.2.85 |
RO | en-GB | Free | 483 | 4.7 | 4.2.85 |
RU | ru | Free | 426 | 4.8 | 4.2.85 |
LU | en-GB | Free | 370 | 4.6 | 4.2.85 |
EG | en-GB | Free | 361 | 4.9 | 4.2.85 |
FI | en-GB | Free | 346 | 4.3 | 4.2.85 |
PK | en-GB | Free | 326 | 4.8 | 4.2.85 |
JM | en-GB | Free | 315 | 4.7 | 4.2.85 |
SK | en-GB | Free | 269 | 4.7 | 4.2.85 |
UY | en-GB | Free | 252 | 4.8 | 4.2.85 |
HR | en-GB | Free | 245 | 4.8 | 4.2.85 |
BZ | en-GB | Free | 240 | 4.8 | 4.2.85 |
KZ | en-GB | Free | 223 | 4.9 | 4.2.85 |
BG | en-GB | Free | 214 | 4.7 | 4.2.85 |
KE | en-GB | Free | 210 | 4.9 | 4.2.85 |
SI | en-GB | Free | 196 | 4.5 | 4.2.85 |
LT | en-GB | Free | 190 | 4.6 | 4.2.85 |
PY | es-MX | Free | 185 | 4.9 | 4.2.85 |
FM | en-GB | Free | 182 | 4.7 | 4.2.85 |
QA | en-GB | Free | 175 | 4.9 | 4.2.85 |
JO | en-GB | Free | 172 | 4.8 | 4.2.85 |
VE | es-MX | Free | 172 | 4.9 | 4.2.85 |
KW | en-GB | Free | 170 | 4.8 | 4.2.85 |
IS | en-GB | Free | 166 | 4.7 | 4.2.85 |
BO | es-MX | Free | 155 | 5.0 | 4.2.85 |
BM | en-GB | Free | 147 | 4.7 | 4.2.85 |
BS | en-GB | Free | 146 | 4.8 | 4.2.85 |
LB | en-GB | Free | 137 | 4.8 | 4.2.85 |
EE | en-GB | Free | 132 | 4.6 | 4.2.85 |
KY | en-GB | Free | 127 | 4.8 | 4.2.85 |
LV | en-GB | Free | 111 | 4.7 | 4.2.85 |
CY | en-GB | Free | 100 | 4.7 | 4.2.85 |
PW | en-GB | Free | 98 | 4.8 | 4.2.85 |
UG | en-GB | Free | 93 | 4.8 | 4.2.85 |
MN | en-GB | Free | 83 | 4.9 | 4.2.85 |
MT | en-GB | Free | 81 | 4.8 | 4.2.85 |
GY | en-GB | Free | 79 | 4.7 | 4.2.85 |
AL | en-GB | Free | 63 | 4.8 | 4.2.85 |
BH | en-GB | Free | 63 | 4.9 | 4.2.85 |
MO | zh-Hant-HK | Free | 60 | 4.7 | 4.2.85 |
AM | en-GB | Free | 56 | 4.8 | 4.2.85 |
LK | en-GB | Free | 56 | 4.9 | 4.2.85 |
BB | en-GB | Free | 55 | 4.7 | 4.2.85 |
KH | en-GB | Free | 52 | 4.9 | 4.2.85 |
OM | en-GB | Free | 51 | 4.8 | 4.2.85 |
RS | en-GB | Free | 51 | 4.7 | 4.2.85 |
AZ | en-GB | Free | 48 | 4.9 | 4.2.85 |
AG | en-GB | Free | 47 | 4.7 | 4.2.85 |
NP | en-GB | Free | 45 | 4.9 | 4.2.85 |
SN | en-GB | Free | 45 | 4.7 | 4.2.85 |
DZ | en-GB | Free | 44 | 4.5 | 4.2.85 |
MK | en-GB | Free | 43 | 4.8 | 4.2.85 |
AO | en-GB | Free | 42 | 4.7 | 4.2.85 |
NA | en-GB | Free | 34 | 4.7 | 4.2.85 |
UZ | en-GB | Free | 34 | 4.9 | 4.2.85 |
ZW | en-GB | Free | 34 | 4.8 | 4.2.85 |
BW | en-GB | Free | 33 | 4.5 | 4.2.85 |
LR | en-GB | Free | 33 | 4.6 | 4.2.85 |
CD | en-GB | Free | 31 | 4.8 | 4.2.85 |
FJ | en-GB | Free | 30 | 4.9 | 4.2.85 |
TZ | en-GB | Free | 30 | 4.7 | 4.2.85 |
BY | en-GB | Free | 29 | 4.7 | 4.2.85 |
GE | en-GB | Free | 25 | 4.8 | 4.2.85 |
SL | en-GB | Free | 22 | 4.9 | 4.2.85 |
KG | en-GB | Free | 21 | 4.9 | 4.2.85 |
MD | en-GB | Free | 21 | 4.8 | 4.2.85 |
RW | en-GB | Free | 21 | 5.0 | 4.2.85 |
MA | en-GB | Free | 19 | 4.8 | 4.2.85 |
CM | fr-FR | Free | 18 | 4.7 | 4.2.85 |
TC | en-GB | Free | 18 | 4.6 | 4.2.85 |
ZM | en-GB | Free | 18 | 4.7 | 4.2.85 |
VG | en-GB | Free | 17 | 4.8 | 4.2.85 |
GM | en-GB | Free | 16 | 4.9 | 4.2.85 |
BA | en-GB | Free | 15 | 4.9 | 4.2.85 |
CI | fr-FR | Free | 14 | 5.0 | 4.2.85 |
ML | en-GB | Free | 14 | 4.7 | 4.2.85 |
KN | en-GB | Free | 13 | 4.8 | 4.2.85 |
LC | en-GB | Free | 13 | 4.7 | 4.2.85 |
MW | en-GB | Free | 13 | 5.0 | 4.2.85 |
BF | en-GB | Free | 11 | 4.4 | 4.2.85 |
MU | en-GB | Free | 11 | 4.9 | 4.2.85 |
MZ | en-GB | Free | 11 | 4.9 | 4.2.85 |
XK | en-GB | Free | 11 | 5.0 | 4.2.85 |
BN | en-GB | Free | 10 | 4.9 | 4.2.85 |
AI | en-GB | Free | 9 | 4.7 | 4.2.85 |
BJ | en-GB | Free | 9 | 4.6 | 4.2.85 |
CG | en-GB | Free | 8 | 4.5 | 4.2.85 |
DM | en-GB | Free | 8 | 4.5 | 4.2.85 |
IQ | en-GB | Free | 8 | 4.9 | 4.2.85 |
TN | en-GB | Free | 8 | 5.0 | 4.2.85 |
GD | en-GB | Free | 7 | 4.9 | 4.2.85 |
ME | en-GB | Free | 7 | 5.0 | 4.2.85 |
PG | en-GB | Free | 7 | 4.7 | 4.2.85 |
TJ | en-GB | Free | 7 | 5.0 | 4.2.85 |
MG | en-GB | Free | 6 | 4.0 | 4.2.85 |
BT | en-GB | Free | 5 | 5.0 | 4.2.85 |
MR | en-GB | Free | 5 | 4.6 | 4.2.85 |
TD | en-GB | Free | 5 | 4.6 | 4.2.85 |
AF | en-GB | Free | 4 | 5.0 | 4.2.85 |
TO | en-GB | Free | 4 | 5.0 | 4.2.85 |
CV | en-GB | Free | 3 | 5.0 | 4.2.85 |
LA | en-GB | Free | 3 | 5.0 | 4.2.85 |
SZ | en-GB | Free | 3 | 5.0 | 4.2.85 |
LY | en-GB | Free | 2 | 5.0 | 4.2.85 |
MM | en-GB | Free | 2 | 5.0 | 4.2.85 |
MV | en-GB | Free | 2 | 5.0 | 4.2.85 |
VC | en-GB | Free | 2 | 5.0 | 4.2.85 |
YE | en-GB | Free | 2 | 3.0 | 4.2.85 |
GA | fr-FR | Free | 1 | 5.0 | 4.2.85 |
SC | en-GB | Free | 1 | 5.0 | 4.2.85 |
SR | en-GB | Free | 1 | 5.0 | 4.2.85 |
TM | en-GB | Free | 1 | 5.0 | 4.2.85 |
GW | en-GB | Free | 0 | — | 4.2.85 |
MS | en-GB | Free | 0 | — | 4.2.85 |
NE | en-GB | Free | 0 | — | 4.2.85 |
NR | en-GB | Free | 0 | — | 4.2.85 |
SB | en-GB | Free | 0 | — | 4.2.85 |
ST | en-GB | Free | 0 | — | 4.2.85 |
VU | en-GB | Free | 0 | — | 4.2.85 |
Reviews 30 reviews · US
★★★★★
Too cheap for blankets
On the way flying out red eye to Barbados for a wedding…. The flight attendants informed us that blankets are only for first class passengers. There are two sets of rest rooms on the plane. Flight attendants continued closing the curtain between first class and the rest of the cabin and refused access to the front rest rooms when they were providing service to first class. This was difficult because we had “upgraded” to Econ plus for more leg room. So those were our closest seats. After a tight connection… we were tired, cold and needed a rest room. It’s a privilege to be able to travel but t
Weary of travel2026-06-06
★★★★★
App
Although initially it seems, this is a straightforward app on how to see things there are many things are confusing. For me to check in I had to try three or four times to be checked in also my name they’re squishing my first name and my middle initial together. I don’t know if that will cause an issue when I check in at the gate tomorrow. When I initially bought the ticket, I bought it choosing a seat and then it says to me at check in that if I want a seat that I should pay extra money for that seat. That part I found very confusing because when I purchased it, I believed I was already given
1-3AT2026-06-02
★★★★★
United all the way!
I will forever fly United. Their customer service is outstanding. The inflight service is outstanding. Any issues I’ve ever had were resolved immediately..
The one thing that a lot of people worry about is safety on board. I don’t worry about that with United. Over the years there have been three incidents on flights that resulted in people being removed from the plane before takeoff. One of those incidents was pretty scary, but United staff handled it so professionally and so well, I was extremely impressed. They diffused the situation within a few minutes and had the nefarious person remove
MillsMagic2026-05-30
★★★★★
Stranded overnight, conflicting answers, surprise bag restrictions and non working app
United canceled our Milan flight less than 24 hours before departure and left us stranded overnight with no clear help at the airport, no usable support through the app, and no reliable rebooking information. We spent hours getting conflicting answers between United and Lufthansa while trying to get a realistic route home to Nashville.
On top of that, the check-in process now says we are not allowed carry-on bags, even though we were allowed a personal item and carry-on on the flight here. There is also no clear way to check bags for free online, which adds another expense and another problem
I_belive_in_Jesus--2026-05-20
★★★★★
Poor customer service
Unfortunately we did not make our flight in time. Due to weather, the planes were grounded the weather at the time was light showers btw, I don’t work for the FAA. Further more we missed it by 5 minutes. There was 20+ people who that were already at the gait, and one of the person witness the staff closing the gate before the scheduled cut off. I am a traveling nurse and I know that sometimes the connecting flights hold the plane for a few minutes to accommodate those who’s plane was grounded. And now for the way staff handled this conundrum. They were very unhelpful to the 20 of us and some
voodonurse402026-04-30
★★★★★
United is a phenomenally advanced technology company!
The United App is so thoughtfully designed. But it also works like butter. This is another Steve Jobs moment- wherein the customers do not know what they want, until you give it to them. All questions can be easily answered on the app itself! The ease and convenience of choosing seats, changing flights, mileage plus integration, paying for upgrades, tracking miles, and to also check where your aircraft is coming from offers the aviation enthusiast unprecedented access and a wholesome travel experience. Way to go United, I am such a fan of the app. This is a relevant factor of why I choose to f
Anukalp N2026-04-03
★★★★★
Once was the best.
This used to be my favorite out of all the major airline apps. It was reliable and easy to navigate.
After the last several updates it has become increasingly unstable. I regularly have to uninstall/reinstall the app just to get past the “United 100” splash screen. If the app does open, it now uses a great deal more battery running in the background and tracking my location. I get it, the location function is helpful to navigate an airport, but it serves no purpose if I’m sitting on the plane or at home. Maybe it should change back to only needing my location if I’m actively using the airport
JJ628252026-03-23
★★★★★
Costs $2,000 to change flight by an hour!
I have a 1st class ticket leaving today and got a message that they are looking for volunteers to take a later flight and will pay compensation. It tells me to “bid” on the the amount I’d accept to give up my seat on this flight and take a later flight instead. So I thought I’d volunteer to take a flight an hour later and I’d do it for free-United wouldn’t have to pay me anything-but instead it wants to charge ME $2,047!!! I called customer service and after being on hold 37 minutes a representative told me there were no seats available on any other flight that day. I told her there was becaus
Pure stupidity!2026-03-15
★★★★★
I hate your app beyond words
I don’t have enough room in this review to tell you how much I loathe your app. If I am on my flight info page I should be able to check in. Not have to copy and paste my confirmation into a separate section in the app. And don’t even get me started on the multi-step authentication. I wasted so much time yesterday trying to get my pre check # on my reservation and when I did finally get into the app after multiple attempts to get a text message to my phone, your ai robots telling me to verify the phone number was correct in the app that I was trying to login to but couldn’t get a text for, doe
App is Struggling2026-03-06
★★★★★
The United App
I travel a lot. No, I’m not some tubejockey who has to travel for work and looks at flying as a necessary evil. I travel for pleasure. About 10 trips to Europe plus one to Asia a year plus several domestic flights to Florida and Colorado. If I have a 3-day weekend, I’ll extend a day and I’m gone. In sum, the app is really important. I’m always on it. But the truth of the matter is I get very nervous using apps that have such tremendous consequences should something go wrong (thank God I’m 1K and can always call). Fortunately, with little exception, the United app is a study in efficien
WillTell12912026-03-05
★★★★★
Four hours at Gate 1 hot de-ice: de-icing fluid in cockpit back to fat and flight cancellation mayhe
I was booked in Polaris yesterday to depart for Cape Town - we boarded on time but sat at the gate for 4 hours supposedly waiting to be de-iced ( weather was cold but I have flown in significantly worse weather) we questioned for a further hour to be de-iced after which we were told that de-icing fluid had gotten into the cockpit and we needed to go back to the gate - this took a further 45 minutes and on arrival back at the gate we waited another hour before being told that the flight had been cancelled - there was then a mad scramble to only three desks for help to reschedule bookings. Compu
Mccdjjkkccccd2026-03-03
★★★★★
Garbage updates pushed before they are ready
Flying without a Real ID? Let’s make sure we ask you this in a popup literally every time you try to navigate a menu, and take 20 seconds to load the next screen. Maybe I lost my drivers license in the last 20 seconds, so it’s good to be sure! Flying and want to add a contactless payment? Let’s make sure to ask at least three times during the check in process in a pop up dialog box no one asked for and that takes over the entire screen, and never save payment information even though I’ve flown multiple times in the last few weeks and “saved” it every time.
Oh, and make sure that no matter wh
RocketVat2026-02-02
★★★★★
Worst Airline
I used to feel safe traveling with United Airlines but I no longer do. I was travelling home for the holidays and I’m in the military and definitely missed home. I had my luggage full of Christmas gifts and my own personal items I used wherever I travel. Since I move so much, I have to make sure to fit my life in a bag and this bag was it for me. My bag got lost December 19th and I would call day and night to get my luggage back. It is January 27, 2026 (over a month) and they haven’t found it yet. They told me at first that my bag wasn’t important enough and priority to fly back home to me. Th
SilviaM222026-01-27
★★★★★
Could be better
Could not see if my TSA precheck was active or not until the check-in period within 24 hours of departure. Have had several instances where it hasn’t been active, despite being saved in the United app through which I purchased the tickets.
My flight is tomorrow morning with exactly a one hour window between the first flight landing and the second flight being wheels up. Between the time it takes to deplane and the second flight closing the doors 15 minutes before takeoff, leaves at best a 30 minutes time period for me to get to my second flight, and that’s assuming the first flight is on ti
ShoulderPod2026-01-09
★★★★★
Areas for improvement
I have been a United customer for many years and I am writing this review as “suggestions “ and not critical! The United club at Narita has progressively deteriorated over the past few years and I have discussed this with many of my traveling colleagues, who are all in agreement. You need to repair and operate the shower which have been non-operational for
Many years, I also used to enjoy Sushi and a cold beer between flights at this club. However, on my most recent visit there was no Sushi available! Additionally, the grout between the floor tiles in the men’s restroom was filthy and in need
John Gagen2025-12-18
★★★★★
First time Customer
Initially I was very confused and frustrated with my first time flying w/ United in yrs. The reservation was not direct flight so the site said both flight seg were on schedule but when I began checking in process I got a pop up notification that 1 flight was delayed and I was rebooked on another flight that left today at 3pm which was impossible to make!! I’m going to my last living aunt’s 90th birthday celebration on Saturday and my cousin’s funeral ( her oldest daughter sadly) on Monday so it’s imperative that I get there to attend both. So I call the airline for help and the representati
BeeGee,Esq.2025-12-04
★★★★★
Unmaintained planes
I was at my daughters in Ohio and the closest airport to here is Fort Wayne Indiana. They say be at the airport 2 hr. Before your plane leaves. I got there at 11:15am. for my flight at 1:34pm. Got checked in and began the wait. We finally boarded about 2:00pm. Taxied out anythen sat on the tarmac for at least 10-15 min. When the captain comes on over the loud speaker saying we have to go back to the gate as there is a mechanical issue. When we got back to the gate we all stood in line to be rebooked . We were given our gate and we all waited there, about 10 minutes before we were to take off f
Feathers ruffled2025-11-26
★★★★★
Worst travel experience but one employee made it better
CHLOE CORRICA
Was the angle I needed.
I came to the airport eventually made it on the plane just to sit in line to take off for 4 hours. Then went back to the gate and no jet bridge operator. We then got off the plane with no answers. Every hour we were told we were going and never did. Finally last time was 1150 pm over 12 hours from my initial flight time. I then got a text saying we were delayed again and to standby for next update. I then went to the gate and the plane left. One gate agent searched for any flight in the tristate area she said there was no flights for two days. I then
erikmenck2025-11-03
★★★★★
Revised: app is very good
First review: Difficult to scan passport and had to scan second passenger twice because the first pass through check-in didn’t finish checking in the second passenger.
Update: Though I didn’t have to scan passports again (the app appropriately retained the info), the dual person check-in went much more smoothly this time. So overall this is an excellent app. I like how it defaults to showing your boarding pass when opening at the airport; I like the ease of swiping from one passenger’s pass to another’s; I appreciate the quality updates; I like that it puts your seat number on the iPhone’s top
This nickname was taken22025-10-25
★★★★★
Good features but still buggy on core functions
So there are a lot of features on this app. Thumbs up on that front for being able to do lots of things. But at the ultimate fundamental, the day of travel, it’s frustrating that you can’t see your whole flight details, like arrival times, without two swipes. Also, gate information that it’s feeding is wrong about half the time. EVEN WITH AUTO UPDATE ENABLED! In a small airport, no big deal to get to your gate and find out the app/boarding pass is out of date and shuffle over to the correct one. But being at the end of B in Denver, and back tracking to A, means you may miss your boarding group
Bradman992025-10-18
★★★★★
Horrible service - deliberate?
I have spent hours and multiple emails and text messages trying to get a password reset. Nothing worked. And multiple times I was assured by people on the phone or in a text message that they would make sure that they would not hang up or until resolved. But no one ever corrected the problem. It’s hard to believe that this was not deliberate. It is not complicated to change a password. Also, when I tried to change the password on the website it did not say that the password was wrong. It said only there is a problem and please try again later. I also tried to purchase a premium economy seat
zotimajk2025-10-01
★★★★★
No to Air Canada
I flew a transatlantic flight on United with no problems. My problem happened when I booked through United and I got stranded on Air Canada. In larger markets it may be different but in smaller hubs with no kiosks, agents, or curbside check-in you may have to rebook like I did. Mechanical issues don’t happen everyday. My issue is information paged an agent repeatedly. I called customer service three times. The English connection dropped. When I could get through it was in French. Air Canada what do you expect? If you are stranded, booked internationally, and trying to make an appointment the i
Icky Picky2025-09-28
★★★★★
I’m Fly’n High!
I’m pretty much air travel illiterate because of my infrequency, so I need all of the guidance I can get. I’m also a bit obsessive compulsive, and want to make sure I don’t make a mistake in my reservations that makes my air travel a regrettable experience. I’ve had to also resign myself to APPS being almost obligatory for doing anything beyond watching TV and sleeping. I’m APP ADVERSE because most of them seem designed by monkey’s on meth; I can’t tell you how much of my now-limited life is spent negotiating them! So, even though I initially cringed at adding yet another APP to my iPhone to f
Barebones traveler2025-09-27
★★★★★
Amazing for Service Animals - Bravo United!
United Airlines has made my experience handling and training service animals incredibly efficient, easy, and with no stress. The staff are well trained, and most have a good idea of how to assist handlers and pet owners. The app allows me to add my service animal and have her information saved, the forms are easy to work through and I can add my animal easily to any flight.
They are a lovely bunch of people to travel with and I want acknowledge and congratulate them on making a difference, and setting themselves apart from other airlines. I personally choose to fly business with my animal so
Jordoleib2025-09-03
★★★★★
Disconnected from reality
If there’s a flight update, using this app will guarantee that you’re the last to know about it. It will lie to you about the flight being on time when it’s literally past the departure time and there’s no plane at the gate yet. Rebooking options are built using advanced “wishes, fishes, and unicorn fart” technology, because it will show connections that are literally impossible without a DeLorean and a flux capacitor (all the while lying about flights being on time, while another part of the app shows them as delayed.) And good luck trying to find a link to contact an actual human agent… you
LunaDoc2025-06-14
★★★★★
The App doesn’t work
We flew into Newark on May 9th. We had been informed before we left Europe that our flight had been cancelled and instead of flying nonstop home from Newark we would be flying to Chicago for a 10 hour layover and then home. I accepted this on the app and the information giving us new times and flight numbers immediately disappeared. I was unable to retrieve this vital information and asked the stewardess for assistance and she said that the flight would probably be changed again when we got to Newark and that there would be an information desk upon arrival. We went to the information desk u
Weary traveler number 462025-05-17
★★★★★
Impossible to clear recent searches
This review isn't about the airline. Airlines are airlines. It's about the app. Generally the app is decent—I've used worse airline apps. However, one annoyance is the fact that the user has no ability to clear the search in the "pick up where you left off" section. I've signed out. I've uninstalled the app. I've searched the internet. I've contacted United. You can't do it and neither can they. It's honestly baffling. Let's be generous and posit that there are valid technical constraints that prevent the earlier search from being actually deleted. Ok. How about a little X that lets me hide it
bobdinkel2025-05-16
★★★★★
A Disappointing Travel Experience
My 4/21 flight to Amsterdam from Newark (UA #70) was frustrating and disappointing because the reading lamp did not work and could not be fixed during the flight, which effectively made reading impossible once the overhead cabin lights were turned off.
Now, on my return flight tomorrow (UA #71) it turns out that I will be unable to sit next to my wife because there were only two free seats left in Premium Economy when I checked in for the flight - and they’ll be two rows apart!
This is not what I expected would happen nor what I had been led to expect. At the time I booked my flights
Slaybean2025-04-29
★★★★★
TOTALLY UNACCEPTABLE!!
Original flight was scheduled to depart Houston for Dallas at 10:00 PM on Sunday, April 20. Flight delayed numerous times because we had no crew. At midnight, they had us boarded the plane and then about 1:00 AM. We were told to deplane because we had no crew. Got a hotel voucher for the Radisson Hotel. In a very sketchy part of town for a teenage girl and her grandmother. Waited forever for their shuttle to arrive. Got in our room around 2:00 AM. At 4:15 AM we woke up to rain running in our hotel room from the outside wall through the air conditioner. Water puddle in hotel room floor. I had r
VERY POOR SERVICE!!2025-04-21
★★★★★
Not The Same
The last couple of times I flew with United, the flight attendants were extremely unprofessional, my tray table never worked on my last flight, so I had to eat on the side area of my seat, which was very awkward and hard to do with a tray.
I’ve been flying as a very loyal customer of United for many years, but I tried other airlines in the last year, due to how much I feel the Professionalism , and Friendly Service has changed so much. And the last couple of times I have flown, when I have entered the plane, the flight attendants were so busy speaking with one another, they completely ignored
dkysleep2025-04-06
Change log 28 changes · US
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releaseNotes updated
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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description updated
Meet the United app
From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network an
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name updated
United Airlines
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Version 4.2.85 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.84 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.83 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.82 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.81 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.80 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.79 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.78 released
We’re starting off the summer travel season with a new update to our “Travel” section! We’ve structured “Travel” in a way that makes sense with the tools you need as you move through every part of your travel – whether it’s before your trip
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Version 4.2.77 released
We’re starting off the summer travel season with a new update to our “Travel” section! We’ve structured “Travel” in a way that makes sense with the tools you need as you move through every part of your travel – whether it’s before your trip
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Version 4.2.76 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.75 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.74 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.73 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.72 released
Traveling soon and curious about security wait times? We heard you and we’ve got the answer for that!
In this release, to help you plan with confidence, we’ll be adding in security wait times for checkpoints at our 7 hubs.
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Version 4.2.70 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.69 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.68 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.67 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.66 released
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
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Version 4.2.65 released
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
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Version 4.2.64 released
We’re celebrating 100 years of United! In this release, we are launching our first ever year-end review. We’re taking a look back at what you flew in 2025 along with your most visited airports, hours spent in the air and more!
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Version 4.2.63 released
In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.
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Version 4.2.62 released
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progre
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Version 4.2.61 released
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progre
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Version 4.2.60 released
In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
• “Virtual gate” giving real-time updates on which groups are boarding and a progr
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