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voodonurse40
1 review by this name
★★★★★
Poor customer service
Unfortunately we did not make our flight in time. Due to weather, the planes were grounded the weather at the time was light showers btw, I don’t work for the FAA. Further more we missed it by 5 minutes. There was 20+ people who that were already at the gait, and one of the person witness the staff closing the gate before the scheduled cut off. I am a traveling nurse and I know that sometimes the connecting flights hold the plane for a few minutes to accommodate those who’s plane was grounded. And now for the way staff handled this conundrum. They were very unhelpful to the 20 of us and some
United AirlinesUS · 2026-04-30