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Toyota Financial Services
Manage your vehicle lease/loan
US
USen-US
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1 of 101 storefronts
Content in en-US
Content in en-US
Information
Apple ID472110881
Bundle IDcom.tmcc.click2pay.myTFS
SellerSeller
Min iOS15.1
Min macOS12.0
Device familiesiphone, ipad, ipod
Released2011-10-26
Copyright© Toyota Motor Credit Corporation
Privacy policyLink ↗
Preview 2 platforms
iPhone 6 images
iPad 4 images
What’s New Version 12.6
Enhanced customer experience through minor improvements
Description
Simplifying the management of your auto lease or loan, our redesigned app allows for frictionless payments, enhanced navigation and a convenient Snapshot view of your account.
New Features:
1. Redesigned look and feel of the entire app!
2. Ability to setup recurring payments (weekly, biweekly and monthly options)
3. Quick View multi-account view allows for easy navigation to the most important app features
4. Introducing Snapshot, which provides a real-time view of your current balance and other lease or loan details
5. Simplistic bottom navigation bar allows for easy and fast actions across your app journey
6. Swipe to Pay feature allows for effortless payments to be made
7. Ability to instantly save a screenshot in your photos of your payment confirmation
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887456997v12.62026-06-28 05:58:19
Enhanced customer experience through minor improvements
Build 885984950v12.42026-05-23 03:16:17
Lease customers now have access to an enhanced replacement feature that delivers personalized vehicle recommendations and a streamlined dealer search experience, making vehicle discovery easier. Available at select dealers only.
Minor improvements and bug fixes.
Build 884862370v12.32026-04-25 03:12:08
You now have the option to self-serve repossession reinstatement or redemption for your retail vehicle account through the app or web.
Lease customers can also access clear, tailored information about their repossession status and next steps. This digital experience reduces call center calls, speeds up payment processing, and ensures compliance with legal requirements.
Build 884296548v12.22026-04-11 01:41:16
Under the hood improvements to app performance
Build 882957505v12.12026-03-15 03:54:37
You now have the option to apply your security deposit toward your lease vehicle purchase. Additionally, if you already returned your vehicle, you can now let us know directly from within the app.
Build 882838973v12.02026-02-28 06:18:54
We are enhancing the lease-end experience with the ability to electronically sign documents and purchase your vehicle completely online in select states. Additionally, we are upgrading messaging capabilities, status tracking, and communications with your dealer.
We are also optimizing the payment interface for clarity and incorporating additional payment options for select customers.
Build 882654032v11.92026-02-21 14:51:55
Minor improvement.
Build 882514940v11.82026-02-16 17:36:32
We’ve delivered further enhancements to the lease end experience when communicating with your dealer. New payment options available for certain accounts.
Build 882422713v11.72026-02-14 05:33:37
We’ve delivered further enhancements to the lease end experience when communicating with your dealer. New payment options available for certain accounts.
Build 881757427v11.62026-02-05 22:05:06
You can now split payments and set payment promises for certain accounts, giving you more flexibility. We’ve also updated the TSFB Credit Card offering to better support your needs.
Build 880571874v11.52025-12-13 07:25:34
A smarter FAQ search experience makes it easier for you to find and understand your lease end options. Improved payoff details for retail accounts further refine your Toyota Financial experience.
You are also now able to browse inventory and schedule test drives at participating dealers.
Build 879534838v11.42025-11-15 14:06:28
New improvements to the lease end experience with offers and options for select accounts.
Build 878810906v11.32025-10-11 05:52:33
Enhanced Lease-End Experience:
Track your lease-end status more easily and enjoy smoother communication across all your devices and channels.
Faster Payments & Refunds:
We’ve fixed issues to ensure your payments and refunds are processed quickly and accurately.
Improved ‘Hide My Email’ Support:
Linking your accounts is now more seamless and reliable when using Apple’s privacy feature.
Build 878444510v11.22025-09-27 03:38:13
• Improved lease-end options screens
• Enhanced self-service options for managing past due payments
• Quality and Security Optimizations for Better Performance.
Build 877461659v11.12025-08-23 05:36:12
Explore your lease-end options right in the app—learn more about each choice and let your dealer know how you’d like to proceed for a smooth, hassle-free experience.
Manage your communication preferences directly within the app for more control and convenience.
General performance improvements and minor bug fixes to enhance your overall experience.
Build 876687125v11.02025-07-26 03:48:25
Minor Bug fixes
Build 875955814v10.92025-06-30 13:59:05
New privacy policy and Minor Bug fixes
Build 875579326v10.82025-06-15 19:48:47
Introducing Communication Preferences and Policy Documents
Build 875004835v10.72025-05-26 02:47:22
Minor bug fixes
Build 873939454v10.42025-04-13 16:13:50
Minor bug fixes
Build 873595722v10.32025-03-29 14:11:28
⁃ Improved Recent Transactions widget
⁃ Minor copy changes to improve experience
Build 873252765v10.22025-03-17 14:01:52
Easily find and add new vehicle accounts.
Also, enjoy an improved same-day payment experience with the ability to edit and cancel payments.
Build 872548514v10.12025-02-17 14:54:40
Push notifications for important alerts and payment reminders
Option to use text instead of email for multi-factor authentication
Easily update personal information through support center
Build 872485173v10.02025-02-15 04:05:55
Push notifications for important alerts and payment reminders
Option to use text instead of email for multi-factor authentication
Easily update personal information through support center
Build 872016501v9.92025-01-26 21:00:05
Support center is now available on app.
Improved messaging on forgot username/password flows to simplify experience
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 101 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 469.2k | 4.8 | 12.6 |
Not available in: AE, AF, AL, AM, AT, AU, AZ, BA, BE, BG, BH, BM, BN, BT, BY, CA, CH, CN, CY, CZ, DE, DK, EE, EG, ES, FI, FJ, FM, FR, GB, GE, GR, HK, HR, HU, ID, IE, IL, IN, IQ, IS, IT, JO, JP, KG, KH, KR, KW, KZ, LA, LB, LK, LT, LU, LV, MD, ME, MK, MM, MN, MO, MR, MT, MV, MY, NL, NO, NP, NR, NZ, OM, PG, PH, PK, PL, PT, PW, QA, RO, RS, RU, SA, SB, SE, SG, SI, SK, TH, TJ, TM, TO, TR, TW, UA, UZ, VN, VU, XK, YE, ZA
Reviews 30 reviews · US
★★★★★
Unresponsive dealership, and TFS
Here’s a firm but credible review that focuses on communication and lack of support without sounding exaggerated:
Very disappointed with my experience dealing with Toyota Financial Services regarding my recent 2023 GR86 purchase.
After finally getting access to my account, I discovered that over $9,000 in warranties and add-on products had been added to my loan, dramatically increasing my balance, monthly payment, and loan term. I immediately started trying to get answers and assistance regarding the cancellation process.
Unfortunately, communication has been extremely poor. I have sent ema
Jose villareal2026-05-25
★★★★★
App& customer service
App never saves my information and face I.D never works so I have to enter my information every time. It only takes bank account info and not debit card info for immediate transactions, and because of this it takes at least 3 days for the money to come out of my account. Also when you call customer service I can never get someone on the line to pay with my debit card, because my information is saved it’s an auto generated voice that won’t let me skip. Very frustrating process to try and make a payment.
His bee2026-05-15
★★★★★
Not convenient
Payments are not accepted on Saturdays or Sundays, which is ridiculous. Everything is computer generated and auto deducted through banking computer systems. If I make a payment online or in a store on a Saturday or Sunday and use my debit bank card it’s auto deducting on a Saturday or Sunday. This can cause people to have late payments if they don’t know about this feature with the new update. Not to mention this app has to have an update nearly every month when I log in. New feature this Saturday when I logged in to pay…payments no longer accepted on Saturdays! Get with the times Toyota.
Tx2 Owner2026-05-02
★★★★★
Worst programming
Every financial institution have their software designed to seperate actual payments and additional payment separately but TOYOTA
they want to take every opportunity to milk out dime from their customers, therefore they do not have option for additional payment space. If you make additional payment, they apply those to your next month payment instead of applying towards principle!
Common sense question is "why do people make additional payment? To bring down their principal amount or to apply it for next month? This will be my last loan with Toyota ever. Will not advice my next 10 generations
Mylan20002026-01-27
★★★★★
Toyota buys 5 star reviews?
If they’re not paying for or botting these reviews, I dont understand how it’s this highly rated. Almost every time I try to use ANY Toyota app, it won’t connect or won’t log in at all. I can’t make my payment because they’ve decided that they won’t accept apple hide my email anymore, because toyota sells your data to whoever can pay, and it’s more valuable if they have a legit email and phone number to sell with it. Yes this is real and it’s being litigated in a few different courts right now.
I’m exceptionally annoyed because their customer service number is a joke that just repeats “sorry
ABKelley2026-01-23
★★★★★
Skip Pay
I’m very disappointed with the app. I’ve had this loan for 4 years and have never missed a payment. I requested a skip pay the prior month before it was due and received a past due notice. When I called customer service I tried to explain what happened and I was told a customer can never make the request in the app. When I make the last due payment amount it won’t allow me to do this as a Jan payment. It’s showing as a Feb payment. My credit score is over 800, and I haven’t experienced anything like this after working so hard to get it. The loan is almost paid off. I’m not using Toyota FS agai
Trace&Skip2026-01-16
★★★★★
Issues with App
1) I finally was able to activate the app which is a pain. Much preferred the previous version. Whoever updated it needs to get fired.
2) Although I reported the problem months ago, you have not fixed a problem. The problem is that when you have the phone in the upright position (portrait orientation) you must hold the phone, swipe upwards way up high to hold the up position up high, and hit the red button to “submit” at the same time. It took me 4 times to try this exercise. Ridiculous. Anyways I finally got in but it took way too much effort.
NanaLorrieKnows2025-11-12
★★★★★
MFA options
When going to create my account, Toyota gives step by step instructions on how to create an account. The final step is linking your “hide my email” account which is set to forward emails to my primary account. The emails are not being delivered (I checked spam, promotions + every other folder).
There is no option to choose a different MFA, like text or call. You’re forced to use this singular channel + you can’t do anything if it’s not working.
Then there are no resources/options available on how to set it up differently + there’s no help line on the mobile site or the app. I would even tak
remythefatcat2025-10-16
★★★★★
Not for Iphone users
I’ve had nothing but problems using the Toyota app. The thing that drives me nuts most about it is they constantly updated and then they forced you to change your password while also using a two factor authentication. In every eight months to a year, I have to stop and entering a brand new password. Then when you go back and do it again, it says you can’t use any passwords that resemble your past five passwords even though all the numbers are mixed up. Now they updated a new privacy policy and every time I pull up the privacy policy on my phone it doesn’t allow me to click an option to accept
Angela as2025-07-11
★★★★★
Log In Problems
App works fine as far as its functions. Logging in is the problem. It’s consistently unreliable. 1) It doesn’t keep you signed in, so you have to log in every use. 2) Face ID doesn’t work so you have to manually input your password. 3) More often than not, there’s an error with the login process so you’re not able to log in.
These become a big problems when users have payments due but are unable to even login to make those payments.
These are simple fixes. Get them prioritized and worked on. It’s been 2+ years of this happening.
Ex facebook user...?2025-05-07
★★★★★
Can’t use the app can’t even log in on the site
For the past several weeks I haven’t been able to log into app or online to view my account and pay my bill. But I’m getting calls about a missed payment that wasn’t missed cause I paid it over the phone and it was taken from my bank account. Fix the app, it keeps saying that the error is on your end and I even told the customer service rep about it and she just told me she’ll let them know that system is down. That was weeks ago and it’s still down?
Fix it already please
biseme2025-04-23
★★★★★
Worst app I’ve ever used in my life
Every time I try to log in to make a payment there is always some issue that won’t let me in. It should be a felony to be able to make an app this horrible. They should probably find some new developers because it would be pretty embarrassing to be able to develop cars but not a basic app. I bet the main developer brags about this app at parties and he shouldn’t because everyone in the room knows that his app is complete garbage but no one has the heart to tell them. I almost think we should collect all the developers and give them each a single spanking for making a completely useless app.
Hahaha2226662025-04-18
★★★★★
Customer service
When I lost my job and was trying to keep a roof over my family’s head every other financial institution I deal with was more than happy to help me delay payments, pay interest only or something to give me time to get back on my feet. Toyota could do nothing to help me. I missed two payments because of this. The next month I made a payment for my outstanding balance. Because of this I will never use them to finance a loan. I will only work with companies that have a heart and are really looking out for my family. They run a business and I understand that. But I don’t have to do business with t
gshdhdgxj2025-04-11
★★★★★
Greatest customer service
I been buying Toyota cars the last 12 years and is the first time I have the great customer service , from the sales person Jimmy and his boss the financial department the training guy and his boss too , I finish so late , and got out with what I need , and later on calling back because my car is smart and so updated and not the owner and got help from my salesman, THANKS SO MUCH FROM TOYOTA FREEMAN
Colinas south2025-04-03
★★★★★
Toyota Financial Services
I’m very great full for Toyota Financial they are very understanding. When I’m having a difficult month they truly understand. And work with me on my payment. I can split the payment in half and pay half on one Friday and the other half the following Friday. Thank you so very much Toyota Financial Services. I’m very appreciative for your support. It’s not like this every month I don’t take advantage of it.
Rocky (Boo)2025-03-25
★★★★★
Does all the evil things you don’t want an app to do:
-Uses your phone sensors to record data about your driving habits then sells that data to data brokers, who in turn sell the data to your insurance company, who use the data as justification to raise your rates.
- Lights up the app badge to make it look like you have an important message about your car payment, then uses that focus to try to sell you a high interest subprime credit card account.
- Asks you if you want to anonymize data collected about you, but if you toggle the option on, it automatically toggles on the option for them to track everything you do in the app and won’t let you t
appleusergghjiik2025-03-18
★★★★★
NO customer service
We were at our last payment and we called TFS to find out the process. We were, routed to an automated service every time.. We then contacted our local Toyota dealer as well as the dealership we bought from. No one could advice on the payoff process. We then decided to go through the TFS app instead of our regular Bill Pay so that our payoff payment was received expeditiously and in hope that the lien be released as well as our title. After paying, we received 3 different emails on 3 different days informing us that our payment had been received, we were “all finished”, our account closed. W
CJ Jammer2025-03-11
★★★★★
Garbage app
You would think that a company like Toyota would be able to hire someone to design an app that actually works. Just bought a new Toyota and downloaded the app and after about The fifth try it finally allowed me to get past the create account page only to be told over and over again that my password,which I had just created, was invalid. Looks like in the year 2025 I've still got to write a check and mail it in to Toyota in order to make my payment! I don't think I've had to do that since the 1990s! Congratulations Toyota, you're 30 years behind the times.
A1e5s2025-02-27
★★★★★
Working with the iron Horsemen
You can’t trust them on warranty services
They’ve got their African-Americans wrapped around their fingers to the point where I can’t even get you guys to look at my malfunctioning security system
I asked the guys what’s going on with the security system at 60,000 miles I had a sex transfer in the backseat of my Uber during a snowstorm, dropping him off or her off at Starbucks. It distracted me whatever that person was thinking about and I ran over a curb pretty good.
Ever since then, my window breakage sensors have been out of line
I bring it into the shop the iron Horsemen and th
crazy Jake – oh2025-02-08
★★★★★
I love my Toyota
This app right here is so awesome. It’s so easy to understand and to view it it takes you right where you wanna go when you need to I’m just speechless. I just I love coming on here making a payment for my Toyota Camry it’s so easy. The layout is fantastic. It’s not like everything‘s all clobbered up together and it’s open and you can understand it and you know what you’re looking at. Let’s just say it’s fantastic. Five stars all the way.
Virg2102025-02-01
★★★★★
Log in needs to be fixed
The app is honestly good and I haven’t had any issues since I got it 3 years ago, but I don’t know if it was the new iOS 18 update or what happened but every time I open the app I takes me to the log in/create account screen when it uses to send me directly to the log in screen and use Face ID right away. But even after putting Face ID it would tell me there was an error with my log in which makes it very annoying not able to log in especially with Face ID and having to input all my information instead
grteez12025-01-24
★★★★★
Customer service
I want to thank toyota for giving us an opportunity to finance cars with Toyota. My pass customer service representatives that I’ve talk to have been great very nice kind and very good customer service. I understanding I’ve had multiple loses in family members and unfortunately I’ve ask for extensions. There for the last time that I spoke to a female representative on January 3rd at 12 pm this lady was dismissive and had attitude towards me after she help me out I wanted to say thank you for helping me out so I asked for her name and she did not want to say her name she said something and tha
Zraygoza1!2025-01-17
★★★★★
Always down unable to login
When I go to try to use my app, it is always broke. Somethings wrong with it all the time. Sorry something went wrong on our end and it’s funny. It always happens when it’s time to pay my bill which ends up making my bill late because I can’t get on the app to pay my bill And then conveniently I have to reset my password about four times and then after my bills late, I’m able to log back on
lydia galye2024-12-29
★★★★★
FIX THE APP
I pay my bill ON THE DATE it is due every month. When I did this for September it accepted the payment, it usually takes up to a week for the payment to go through so I waited. It’s been 2 weeks and when I saw that the money was still in my account and the app was not letting me log in. I had to call them and they said my account had insufficient funds which is a lie because my account always has 2-3x more than what I need for my bills. The fact that no one called me about a late payment is insane I could’ve had my car repod for no reason and been left without a car. They took off the late pa
kindshowaxkxi2024-10-11
★★★★★
Have to add banking information
You can’t put in the date that you want to pay on! You can’t reach anyone unless they call you! It takes to long for the money to be taken! If I’m trying to pay on a certain date it’s because I will have the funds in my account. Don’t wait two or three days after to withdraw the money it might not be there at that time. That why I try to pay it before the due date. The calendar will not let me pick some of the dates.
Dimps532024-09-28
★★★★★
Fairly poor
I give it 2 from 4 I would have given because they removed a very important function of the app telling the worth of the vehicle even after paying off the lease or value left. But this is some fraud indirectly to fool people who wouldn’t look at the value after lease… that value is a constant but now that that value could be lower than current car value the dealers have chose to remove the value from being conspicuous. So please check the value after lease so they don’t fool you now that the car you bought post pandemic has a very high value now…
Tope Adewuyi2024-09-19
★★★★★
Unable to add payment method
Trying to make my first car payment after buying a new car and every time I attempt to add a payment method the app glitches out. The moment I enter either my routing number or account number for my bank I can’t do anything on the screen other the edit other text boxes. The app doesn’t even process that the text boxes are filled presenting me with the option to move forward. Even the back button does nothing and external links do nothing, I just have to close the app and try again but continually to no avail. Sure I can call or go in person to pay my bill but that defeats the entire purpose of
Aquaticsmurf2024-09-13
★★★★★
Sometimes this app works and sometimes it doesn’t
This app is so annoying. I had to input my bank information even tho I’ve put it in the website. Sometimes the app lets you in your account, but 9 time out of 10 I can’t access my account through the app. It gives me the same error all the time. The I have to delete the app and download it again for me to finally be able to log in. I expected this app to be similar to the website bc literally it should be, but no. It should not be this hard to manage your account on a app.
abbiruuu2024-09-12
★★★★★
Extremely upset
I was under the impression that money was automatically being deducted from my account to pay my car, when I wanted to see and check the app was either “under maintenance” or had an error with services with biometrics. This would happen once and a while but which is fine. But now it never lets me log in finally when fed up months later I log in online outside of the app just to find that nothing has been getting paid nor deducted and I have fallen into extreme debt with my car. There’s no wonder these banks have been calling me. I’m extremely frustrated, upset and angry with Toyotas all develo
fabi wassabi2024-08-31
★★★★★
It should be illegal how bad this app is
Every single time the app has an update it logs me out and it takes legit weeks to log back in every single time. It signs me out and won’t take my password then won’t let me change my password or let me log in and pay through the regular Toyota app. This has made me miss payments before which is unbelievably frustrating. Then what’s even worse is you try to call them to fix the problem and only get robots that don’t help fix your problems whatsoever, I even paid through the call service one time then was finally able to login weeks later to find out the payment didn’t even get put only my mon
Zay5202024-08-30
Change log 29 changes · US
✎
releaseNotes updated
Enhanced customer experience through minor improvements
✎
description updated
Simplifying the management of your auto lease or loan, our redesigned app allows for frictionless payments, enhanced navigation and a convenient Snapshot view o
✎
subtitle updated
Manage your vehicle lease/loan
✎
name updated
Toyota Financial Services
◆
Version 12.6 released
Enhanced customer experience through minor improvements
◆
Version 12.4 released
Lease customers now have access to an enhanced replacement feature that delivers personalized vehicle recommendations and a streamlined dealer search experience, making vehicle discovery easier. Available at select dealers only.
Minor impro
◆
Version 12.3 released
You now have the option to self-serve repossession reinstatement or redemption for your retail vehicle account through the app or web.
Lease customers can also access clear, tailored information about their repossession status and next st
◆
Version 12.2 released
Under the hood improvements to app performance
◆
Version 12.1 released
You now have the option to apply your security deposit toward your lease vehicle purchase. Additionally, if you already returned your vehicle, you can now let us know directly from within the app.
◆
Version 12.0 released
We are enhancing the lease-end experience with the ability to electronically sign documents and purchase your vehicle completely online in select states. Additionally, we are upgrading messaging capabilities, status tracking, and communicat
◆
Version 11.9 released
Minor improvement.
◆
Version 11.8 released
We’ve delivered further enhancements to the lease end experience when communicating with your dealer. New payment options available for certain accounts.
◆
Version 11.7 released
We’ve delivered further enhancements to the lease end experience when communicating with your dealer. New payment options available for certain accounts.
◆
Version 11.6 released
You can now split payments and set payment promises for certain accounts, giving you more flexibility. We’ve also updated the TSFB Credit Card offering to better support your needs.
◆
Version 11.5 released
A smarter FAQ search experience makes it easier for you to find and understand your lease end options. Improved payoff details for retail accounts further refine your Toyota Financial experience.
You are also now able to browse inventory
◆
Version 11.4 released
New improvements to the lease end experience with offers and options for select accounts.
◆
Version 11.3 released
Enhanced Lease-End Experience:
Track your lease-end status more easily and enjoy smoother communication across all your devices and channels.
Faster Payments & Refunds:
We’ve fixed issues to ensure your payments and refunds are processed qu
◆
Version 11.2 released
• Improved lease-end options screens
• Enhanced self-service options for managing past due payments
• Quality and Security Optimizations for Better Performance.
◆
Version 11.1 released
Explore your lease-end options right in the app—learn more about each choice and let your dealer know how you’d like to proceed for a smooth, hassle-free experience.
Manage your communication preferences directly within the app for more con
◆
Version 11.0 released
Minor Bug fixes
◆
Version 10.9 released
New privacy policy and Minor Bug fixes
◆
Version 10.8 released
Introducing Communication Preferences and Policy Documents
◆
Version 10.7 released
Minor bug fixes
◆
Version 10.4 released
Minor bug fixes
◆
Version 10.3 released
⁃ Improved Recent Transactions widget
⁃ Minor copy changes to improve experience
◆
Version 10.2 released
Easily find and add new vehicle accounts.
Also, enjoy an improved same-day payment experience with the ability to edit and cancel payments.
◆
Version 10.1 released
Push notifications for important alerts and payment reminders
Option to use text instead of email for multi-factor authentication
Easily update personal information through support center
◆
Version 10.0 released
Push notifications for important alerts and payment reminders
Option to use text instead of email for multi-factor authentication
Easily update personal information through support center
◆
Version 9.9 released
Support center is now available on app.
Improved messaging on forgot username/password flows to simplify experience