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MDLIVE

Virtual Doctor Visits 24/7
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USen-USGHNot AvailableKENot AvailableNGNot AvailableTZNot AvailableUGNot AvailableZWNot Available
1 of 7 storefronts
Content in en-US
93.0k Ratings
4.7
★★★★★
Age Rating
17+
Years
Developer
Language
EN
+1 More
Size
109
MB

Information

Apple ID839671393
Bundle IDcom.mdlive.mobileapp
SellerSeller
Min iOS13.0
Min macOS11.0
Device familiesiphone, ipad, ipod
Released2014-05-14
Copyright© 2014 - 2026 MDLIVE, Inc.
WebsiteLink ↗
Privacy policyLink ↗

Preview 2 platforms

iPhone 7 images

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iPad 7 images

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What’s New Version 7.9.0

General bug fixes and improvements

Description

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays. MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services. You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes. All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit. Great reasons to use MDLIVE virtual doctors: 1. You're not feeling up to leaving home 2. You want to avoid the high cost of Urgent Care or the ER 3. Your doctor isn't available 4. It's after hours, the weekend or a holiday 5. You need a short-term refill on a prescription 6. It's hard to get to the doctor's office 7. You don't want to take time off work or be away from home MDLIVE doctors treat more than 80 non-emergency medical conditions like these: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • COVID-19 Assessment • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat • Urinary Tract Infections (Females 18+) • …and more We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues • And more MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient's condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance. We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don't treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain. Copyright © 2023 MDLIVE, Inc. All Rights Reserved. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition. MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use

Accessibility

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Version history 25 versions

Build 887608533v7.9.02026-07-06 19:23:17
General bug fixes and improvements
Build 883849067v7.8.02026-04-01 16:59:21
General bug fixes and improvements
Build 882613140v7.7.22026-02-26 03:29:05
General bug fixes and improvements
Build 881548741v7.7.12026-02-10 20:16:59
General bug fixes and improvements
Build 880396051v7.7.02025-12-12 17:19:10
General bug fixes and improvements
Build 878602952v7.6.12025-10-06 16:58:55
General bug fixes and performance improvements.
Build 877388483v7.6.02025-09-12 23:28:38
General bug fixes and improvements for speed, performance and reliability
Build 876538109v7.5.12025-08-19 17:58:14
General bug fixes
Build 875920071v7.5.02025-07-07 21:43:29
General bug fixes and improvements
Build 875889262v7.4.22025-06-26 17:02:11
General bug fixes
Build 875185631v7.4.12025-06-02 18:08:04
General bug fixes and improvements for speed, performance and reliability
Build 873306579v7.4.02025-04-03 17:55:13
General bug fixes and improvements for speed, performance and reliability
Build 872545675v7.3.22025-03-12 15:39:24
General improvements and bug fixing.
Build 872118456v7.3.12025-02-12 18:04:26
General bug fixes to improve your experience.
Build 870570457v7.3.02025-01-03 18:53:16
General bug fixes and improvements
Build 869959987v7.2.12024-11-20 19:04:42
General bug fixes
Build 869880274v7.2.02024-10-23 18:03:14
1. Enhancements to the appointment scheduling experience, enhancing the overall visit experience. 2. Improved Behavioral services scheduling experience, for eligible participants. 3. General bug fixes and improvements for speed, performance and reliability.
Build 868511193v7.1.12024-08-28 17:04:34
• Enhancements to virtual primary care service offering for eligible members. • General bug fixes and improvements for speed, performance and reliability.
Build 867363539v7.1.02024-07-11 22:42:09
• Upgraded virtual primary care service, now supporting Imaging Orders for eligible participants. • General bug fixes and improvements for speed, performance and reliability.
Build 866044957v7.0.32024-05-20 15:28:54
General bug fixes to improve your experience
Build 865719215v7.0.22024-05-07 23:43:09
General bug fixes to improve your experience
Build 865107757v7.0.12024-04-11 20:42:23
General improvement for your experience
Build 864780980v7.0.02024-04-02 17:47:41
- Introducing a new homepage redesign, providing patients and family members a comprehensive, whole health view of their longitudinal care options. - Key features aim to simplify access to care options, encourage the use of services, and offer clear guidance on patient actions. - New functionalities include streamlined access to service details and appointments, personalized reminders, a tailored care team for each patient, and wellness tips. - Introducing a new asynchronous service modality, we are broadening our urgent care offerings to include more options for eligible patients. - General bug fixes and improvements for speed, performance and reliability.
Build 863979331v6.6.12024-02-26 16:36:54
General bug fixes to improve your experience
Build 863057597v6.6.02024-01-26 22:12:38
Supporting a broader range of chronic care services. We are introducing new referral management features. Improved scheduling experience for virtual primary care. Enhancements to the behavioral request appointment experience as well as capabilities to simplify appointment confirmations. General bug fixes and improvements for speed, performance and reliability.

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 7 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree93.0k4.77.9.0

Not available in: GH, KE, NG, TZ, UG, ZW

Reviews 30 reviews · US

★★★★★
Excellent Program!!!
I’m so elated about this program! Here I am on the beautiful island of Kauai and have wanted to do a hike on the north shore for over 20 years and have planned it so my brother and I could do it with our families! Then, 1st day of vacation a “Gout” flare up on my left big toe! Thank gosh for this program as was able to see a doctor over video, show her my toe and was able to have a Rx sent to the local drug store! Super program and super service!!!
Neal Hammond2026-04-08
★★★★
Fraud company
I had a very frustrating and disappointing experience with MDLIVE. I used the app specifically to get a prescription for a medication that I have already been taking regularly. I followed all the steps in the system—selected that I needed a prescription, entered the exact medication, and provided my usage history. Based on this process and the options clearly stating “prescription,” I reasonably expected that I would be able to receive it. However, once I connected with the doctor, I was told that I could not get the prescription and that I needed to see a primary care physician instead. The
MD live Victim2026-03-31
★★★★
Therapist
I have now had to deal with MDLive twice on my day off, which was a really busy schedule for me. I booked appointments, and unfortunately, both of my appointments were canceled by them. I am really upset about this because they didn’t notify me in advance, and they canceled the schedule without any communication. I honestly don’t know if MDLive is even real or if they’re just randomly booking schedules to mess with us. Unfortunately, if I were to give them a rating out of five stars, I wouldn’t give them even one star, because their system is truly broken, and when you speak with their team, t
Aida Mehrafarin2026-03-26
★★★★★
High Availability Medical Care at a Reasonable Price
You’ve heard of the ‘GARP’ (Growth at a Reasonable Price) fundamental stock selection strategy, perhaps? Well, MDLive is the personal health care version. In a day in age where there’s a shortage of doctors in many locations and patient wait times to physically see one’s primary care or other physician can take longer than desired, MDLive provides high availability, personalised medical care at a reasonable price over the phone, online (including live video), through the MDLive app, as well as the written-out, ‘E-treatment’ option without audio or video (although audio or video call can be ad
★★★★
The ER is faster than this app! Horrible company! Horrible service!
I used this company once because my employers insurance pushed me to them and o regretted ever going through them! Get seen within 10min all over the app the website! Actual time frame? 2hrs! Only to spend another hour battling with their 3rd party call center in my India with accents so thick I needed a translator for English! Rude staff who reads off pre typed scripts only and doesn’t pay attention or listen! Had to repeat myself 3x for everything! From start to finish this entire experience felt like I was dealing with scammers not a professional company access my family’s medical insu
Piercedguy20112026-03-19
★★★★
No one ever called
Update: As of Jan 2026 this app still not working for me. I booked appointment both online then by phone because no one called the first time. They never called the 2nd time. I ended up using another online doc which worked with me within minutes. Later I received emails from this app saying I had missed my appointments. I checked and as usual, there were no incoming calls or missed calls on my phone. All lies. I’m done with you Mdlive. I registered the first time. No one called after 20 min. I called them. They registered me again. No one called after 20 min. I signed into this app again t
marinefish12026-01-22
★★★★★
Super fast and convenient!
I can’t believe that I haven’t taken advantage of this service more often. It is so much more affordable and convenient. The app and website makes it very easy to schedule an appointment. I was able to meet with a doctor within an hour who got me the prescription refill I needed without my having to take the additional time and expense to make an appointment, take time off work and drive across town to see a doctor in person.
curtisdk992025-11-11
★★★★★
First Appointment
I just finished my first appointment and it went great. I have a child with special needs and is medically fragile, being able to stay home and not disrupt her schedule or have to cancel my appointment due to an emergency is absolutely wonderful. If you are a busy mom or dad or caregiver, who finds it difficult to make time for yourself, I recommend MDLIVE. Your mental health is a priority ! It’s important for us parents to take care of ourselves so we can take care of our children.
House, H2025-11-07
★★★★★
Efficient & informative
First time using an app of this nature of any kind and I was extremely impressed. Did a very thorough triage provided information regarding the needs for my appointment and within two minutes I was face-to-face with a Doctor Who provided a lot of insightful information regarding my situation. Will definitely be using this service in the future. it’s amazing for minor things where you don’t have to travel and receive basic medical assistance.
★★★★★
Over all experience
I absolutely love the service. I’m contracted through BCBS so my appointments are $10 for therapy and psychiatrics. The care team is amazing and I will say the customer service is always so helpful. I did want to bring up that the technical side of things sometimes has its issues. It’s consistently having issues with the connection to my insurance which results in my appointments saying they’ll be increasingly more. I’m on the phone with customer service more often than not having to get them to research and update. I’m still waiting on information on an issue I called about a week or so ago.
Sarahsmirksalot2025-09-05
★★★★
Worst App Ever
This app is horrible. I literally tried for 5days to simply get a medication refill. The AI would make me enter the medications. Take pictures, and then kick everything out and make me start over. I literally was forced to enter the information nearly 30 times before I got to wait for a doctor. Then once I was waiting (note the wait time said 5 minutes), no doctor ever logged in. I waited for 4 hours, with my phone ringing every 5 minutes. It literally took me 5 days to finally see a doctor, and then when I did, the doctor said he couldn’t refill my prescriptions because he did not have the in
★★★★
Virtual visits cut you off
I am using MDLive for mental health therapy because with my job I cannot commit to normal hours appointments on a regular basis. This app has consistently cut off the video call abruptly, without warning, early to ask me to rate the app. Only once out of 4 sessions was I able to go back into the session. All other times, it just takes me right back to the rate the app page. Even if I rate the app, it still acts as though I didn’t. As far as the providers and the care received, that would be 5 stars. I have a great provider and am happy I found this option through my insurance company.
Someguycc2025-07-10
★★★★
Highly probable ‘soft’ aggression cust. supp.; low functioning app & online system; perfunctory!
Aggressive, passive, aggressive, micro, aggressive, condescending disrespectful with soft shoe behavior. App and website are extremely perfunctory, so is the employees. System has extremely problematic personnel, character, and system functionality. This platform is a headache at best. If you have health issues that you need immediately addressed or addressed in the near future, I highly advise you to reverse course delete your profile and go somewhere else. This entire system is not something you want to deal with. They like using false labelings, while actually being the true proponents of t
Tinnannalicious2025-06-09
★★★★
Complete SCAM or filled with incompetent “doctors”
I make an online emergency care visit for a sinus infection and due to my history, I typically need an antibiotic. I tell the dr that for some reason, doxycycline doesn’t work for me but everything else does. Turns out, he called in doxycycline. I try it anyways. 6 days later, it’s not working so I make a new appt just to get a different antibiotic. Same symptoms, etc. This time, this different dr says she doesn’t know if she can give me a different one and I need to go see my PC Dr. I let her know that they are backed up for 6 days and I have 2 young autistic children that I cannot bring to E
Psw83872025-06-04
★★★★★ · edited
A mental lifesaver
We live on the road and I could not do so without MDLIVE. It truly allows us to live the way we want to. I can’t put into words how grateful I am, that we finally have mental help on the move. It has been too long coming. I hate that it has taken a pandemic to open these avenues. But it has made such a beautiful difference for those of us that want to live away from a doctors office. Update: we now have a landing place so I can call without having to worry about the location. To have the ability to speak to someone like my therapist, is priceless for two reasons; I could not afford to go to a
suefrad6252025-05-29
★★★★
Technical Issues Cost Me Fees
I recently booked an appointment to get my meds refilled. The phone call I got never made my phone ring because their phone number they use to mass dial is in a spam registry. I missed the call and was charged a miss appointment fee. I could not just ‘call back’ because their phone number call back number took me to their customer service, not the doctor. I called and complained and was refunded. Then I rebooked an appointment, this time for a video call thru the app. When the text msg came about my appointment I clicked the link to start my appointment but the app kept saying it didn’t suppor
Lady Avianna2025-05-07
★★★★
Doesn’t work
This app doesn’t work. My appointment (which took 30 minutes to make and was done almost a week ago) was cancelled, so I have to accept a new appointment. It asked for more information in order to make this appointment. I filled it out. It still won’t let me book the appointment despite filling out the information and agreeing to its terms. I’m frustrated, I don’t have any patience for this. I don’t understand how hard it could be to make a functional app. If the booking isn’t working because of an error, couldn’t it at least display that error so I can relay it to customer support? Don’t get
EKJay22025-04-25
★★★★
Horrible App and System Connectivity
Horrible experience with the MDLIVE app. I had to use it on Sunday morning because I couldn’t see my regular primary physician. I had a virtual visit with a doctor at 10 AM, and I was told my prescription was sent to the pharmacy. But when I checked, there was nothing there. I called MDLIVE more than five times trying to get answers. Every time, they couldn’t find any record of my visit or the prescription—even though I could clearly see the appointment in the app. I was told someone would call me back, but no one ever did. No medication, no follow-up, just hours of pain and frustration. Thi
AnkitDube2025-04-20
★★★★
Does not help with ADHD
My insurance directed me to this website to book an appointment for a psychiatric evaluation for ADHD. After scheduling the appointment and paying my co-pay, I was paired with a doctor who informed me that they do not treat or prescribe medication for ADHD symptoms. Not only was this incredibly frustrating, but the interaction with the doctor was also unprofessional and disheartening. I would strongly caution anyone against using this app, as it felt like a complete waste of both time and money. Even the doctor acknowledged that there should be a clear banner or notice stating that ADHD trea
VaVa Vroom2025-04-02
★★★★★
Easy to use app
I had a good experience with these app today, it was easy to create my profile. It didn’t ask too many questions and I schedule a virtual visit within a few minutes. I only waited five minutes for the consultation to start and the provider was professional and listen to me. I got a prescription right away and I’m very happy about the service.
★★★★★
Totally worth it!
This app has helped me tremendously. Its connected me a therapist that gets me, and is giving me the help and accountability that I need. Every therapist has their own approach, and that’s what makes this app so great. There’s so many therapist on this platform to connect with, if you’re struggling to connect with one therapist you can easily schedule your Next Session with someone else. -One Honest Con with a Pro- Sometimes, and I’ve experienced this once is that you will choose a therapist and have a few sessions with them and then they leave the platform leaving you to find a new therapis
RayRoy02022025-02-26
★★★★★
This app is great, but routinely stops working
I do therapy on here, the app is usually great for therapy appointments and I love the chat function because it’s so easy to contact my therapist, but I’ve been having an issue where I try to log in but it says my account is inactive, which is not true. When this happened I miss my therapy appointment and it charges my parent 50$ for the cancellation fee even though neither of us did anything wrong, then my parent has to go through customer service and reactivate the account and get her money back which is frustrating and tedious, overall the app is great though and I love how convenient every
Cassidy_173642025-01-31
★★★★★
Quick, easy, helpful
I believe I have pink eye. It was much easier and quicker to use MDLive than try to get in to my regular doctor. I took pictures of my eyes, shared them with the app, and the doctor was prompt and could easily see the pictures I submitted. Prescription is headed to the pharmacy now. So much easier than taking off work to go to the doctor which would have required my entire lunch break plus more time.
Marlo92332025-01-30
★★★★
Very confused
This was my first and last time ever using an online “doctor” I had a sinus infection that I get every year and he instucted me on what I could do and I told him for years I’ve tried this and that and it doesn’t work and told him the only thing that works is a steroid and antibiotic one without the other doesn’t work I’ve tried, so by the end of the call he said he would prescribe me just that. I called the pharmacy and asked exactly what he presxribed and it was medicine for high blood pressure???? I was so confused and tried to get back in contact with them but couldn’t talk directly with hi
★★★★★
To know that somebody is there… is the life giving line.
Going through some challenges in my life that are overwhelming and thank God for my therapist. I never like dumping on anybody. And with her, I can say what I want she hears me and we actually hatch a plan to deal with things. So I am very grateful.🙏🏻 and if anybody’s reading this, feel free to say a prayer and directed towards my way then everything works out for the best. 😉🙏🏻
★★★★
Wait of money
I’ve used MDLive 5 different times each time I have been very sick. The first 3 times I used them and was told I have a respiratory infection. I had no cough just severe chest congestion they prescribed cough pearls for a cough I didn’t have. I didn’t get better a week later I called back this doctor said I have walking pneumonia she prescribed me an antibiotic and within days I was feeling myself again. Here I am feeling the same way I did a few month back when I had walking pneumonia I got a appt and this guy tells me I have upper respiratory and tried to give me the coughing pearls again wi
Rox-363302024-12-09
★★★★
Horrible UC
This app is extremely frustrating to use and far from user-friendly. Logging in is unnecessarily complicated, even with face login—it repeatedly asks to enable the feature despite already being set up. Navigating the app is clunky, with issues like difficulty scrolling and accidental clicks when trying to submit forms. It even redirects you to a separate online webapp for dermatology instead of keeping everything in one place. Despite already having my payment info on file, it insists on verifying it again for a $0 visit!!! There are countless usability problems, and it feels like the app’s hi
EM__20212024-12-06
★★★★
Awful
Absolutely terrible platform. Two days in a row my therapist appointment disappeared in front of my therapists eyes. On day 1: She messaged me while I sat in session for 35 minutes thinking she was late and I never received the notifications. On day 2: She messaged me and I couldn’t reply to her because the chat was disabled on my end. When I called customer service they could not do anything to help. They claimed my insurance information was inaccurate. First of all, I entered the proper information and had one successful call with them in June. Second of all, I do not know where they got my
GRWacz2024-12-01
★★★★★
A much better bust than I thought
Going to visit the doctor to help realize what things I need to do to help get things back on track and if things got worse, what I need to do to help it going forward, but you were able to feed to my things fluids and so of the things that could help me during this speaking issue of what I had so the doctor was very more helpful than I thought it would be.
amc starr2024-11-13
★★★★ · edited
Scam. Please don’t use MDLIVE.
After being sick with a horrible tooth infection for a few days, I set up an appointment with a ‘Physician’ in their virtual urgent care option. The appointment took place over the phone. It didn’t even last 2 minutes. After uploading pictures of how swollen my face was to the app; I would’ve thought she would’ve at least prescribed antibiotics. But nope. Nothing. Just told me to go to MY LOCAL URGENT CARE. Which I did and thank god I did because I was transported to the emergency room and had to stay in the hospital for three days until the infection cleared up out of my face. They treated me
ThatBoiChan2024-09-25

Change log 29 changes · US

releaseNotes updated
General bug fixes and improvements
description updated
Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you wan
subtitle updated
Virtual Doctor Visits 24/7
name updated
MDLIVE
Version 7.9.0 released
General bug fixes and improvements
Version 7.8.0 released
General bug fixes and improvements
Version 7.7.2 released
General bug fixes and improvements
Version 7.7.1 released
General bug fixes and improvements
Version 7.7.0 released
General bug fixes and improvements
Version 7.6.1 released
General bug fixes and performance improvements.
Version 7.6.0 released
General bug fixes and improvements for speed, performance and reliability
Version 7.5.1 released
General bug fixes
Version 7.5.0 released
General bug fixes and improvements
Version 7.4.2 released
General bug fixes
Version 7.4.1 released
General bug fixes and improvements for speed, performance and reliability
Version 7.4.0 released
General bug fixes and improvements for speed, performance and reliability
Version 7.3.2 released
General improvements and bug fixing.
Version 7.3.1 released
General bug fixes to improve your experience.
Version 7.3.0 released
General bug fixes and improvements
Version 7.2.1 released
General bug fixes
Version 7.2.0 released
1. Enhancements to the appointment scheduling experience, enhancing the overall visit experience. 2. Improved Behavioral services scheduling experience, for eligible participants. 3. General bug fixes and improvements for speed, performance
Version 7.1.1 released
• Enhancements to virtual primary care service offering for eligible members. • General bug fixes and improvements for speed, performance and reliability.
Version 7.1.0 released
• Upgraded virtual primary care service, now supporting Imaging Orders for eligible participants. • General bug fixes and improvements for speed, performance and reliability.
Version 7.0.3 released
General bug fixes to improve your experience
Version 7.0.2 released
General bug fixes to improve your experience
Version 7.0.1 released
General improvement for your experience
Version 7.0.0 released
- Introducing a new homepage redesign, providing patients and family members a comprehensive, whole health view of their longitudinal care options. - Key features aim to simplify access to care options, encourage the use of services, and of
Version 6.6.1 released
General bug fixes to improve your experience
Version 6.6.0 released
Supporting a broader range of chronic care services. We are introducing new referral management features. Improved scheduling experience for virtual primary care. Enhancements to the behavioral request appointment experience as well as capa
expanded screenshot