Piercedguy2011

I used this company once because my employers insurance pushed me to them and o regretted ever going through them! Get seen within 10min all over the app the website! Actual time frame? 2hrs! Only to spend another hour battling with their 3rd party call center in my India with accents so thick I needed a translator for English! Rude staff who reads off pre typed scripts only and doesn’t pay attention or listen! Had to repeat myself 3x for everything! From start to finish this entire experience felt like I was dealing with scammers not a professional company access my family’s medical insu