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MyUPMC

UPMC
Manage Your UPMC Health Care
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USen-USCNzh-Hans-CNCAen-CAINen-GBGBen-GBBRpt-BRJPjaMXes-MXSAen-GBCOes-MXEGen-GBITitESes-ESPKen-GBRUruUAen-GBUZen-GBAFen-GBAUen-AUCYen-GBDEde-DEHKzh-Hant-HKHNes-MXLBen-GBNPen-GBPHen-GBTRen-GBAEen-GBAOen-GBARes-MXBEen-GBBHen-GBCLes-MXCRes-MXDKen-GBDOes-MXDZen-GBECes-MXGHen-GBGTes-MXIDen-GBIEen-GBILen-GBKGen-GBLTen-GBMNen-GBMYen-GBNGen-GBNZen-AUPAes-MXPEes-MXSVes-MXTHen-GBTJen-GBTWzh-Hant-TWZAen-GBAGen-GBAIen-GBALen-GBAMen-GBATde-DEAZen-GBBAen-GBBBen-GBBFen-GBBGen-GBBJen-GBBMen-GBBNen-GBBOes-MXBSen-GBBTen-GBBWen-GBBYen-GBBZen-GBCDen-GBCGen-GBCHde-CHCIfr-FRCMfr-FRCVen-GBCZen-GBDMen-GBEEen-GBFIen-GBFJen-GBFMen-GBGAfr-FRGDen-GBGEen-GBGMen-GBGRen-GBGWen-GBGYen-GBHRen-GBHUen-GBIQen-GBISen-GBJMen-GBJOen-GBKEen-GBKHen-GBKNen-GBKRkoKWen-GBKYen-GBKZen-GBLAen-GBLCen-GBLKen-GBLRen-GBLUen-GBLVen-GBLYen-GBMAen-GBMDen-GBMEen-GBMGen-GBMKen-GBMLen-GBMMen-GBMOzh-Hant-HKMRen-GBMSen-GBMTen-GBMUen-GBMVen-GBMWen-GBMZen-GBNAen-GBNEen-GBNIes-MXNLnlNOen-GBNRen-GBOMen-GBPGen-GBPLen-GBPTpt-PTPWen-GBPYes-MXQAen-GBROen-GBRSen-GBRWen-GBSBen-GBSCen-GBSEsvSGen-GBSIen-GBSKen-GBSLen-GBSNen-GBSRen-GBSTen-GBSZen-GBTCen-GBTDen-GBTMen-GBTNen-GBTOen-GBTTen-GBTZen-GBUGen-GBUYen-GBVCen-GBVEes-MXVGen-GBVNen-GBVUen-GBXKen-GBYEen-GBZMen-GBZWen-GBFRNot Available
174 of 175 storefronts
Content in en-US
116.7k Ratings
4.8
★★★★★
Age Rating
12+
Years
Developer
UPMC
Language
EN
Size
40.6
MB

Information

Apple ID1365606965
Bundle IDcom.upmc.enterprises.myupmc
SellerSeller
Min iOS16.6
Min macOS13.5
Device familiesiphone, ipad
Released2018-10-03
Copyright© 1999 - 2026 Epic Systems Corporation
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Privacy policyLink ↗

Icon history 2 versions

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Preview 2 platforms

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iPad 6 images

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What’s New Version 3.28.0

With this release, we’ve made minor updates in addition to other improvements and bug fixes.

Description

Manage your health information anywhere, anytime, with MyUPMC With MyUPMC, you can: • Send a message directly to your doctor’s office anytime • Schedule appointments with UPMC providers • Access your medical records and doctors' notes • Conveniently manage your family's health • See your test results, medications, immunization history, and more • Manage your appointments and save to your calendar • Renew prescriptions without calling your doctor’s office • Quickly view and pay your bills • Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment  Access is convenient, free, and secure! For the best experience, please update your mobile device or iPad to the latest iOS operating system. If you experience issues, completely close the app, restart your device and open the application. Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you! Enjoying the MyUPMC app? Rate it now and let us know.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 26 versions

Build 882522769v3.28.02026-07-09 19:04:11
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 880815612v3.27.02025-12-29 16:02:03
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 878736241v3.26.02025-10-13 19:05:35
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 878170316v3.25.02025-09-23 18:56:31
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 875358685v3.24.02025-07-09 13:51:01
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 871297287v3.23.02025-01-09 19:56:17
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 870506772v3.22.02024-12-05 21:01:36
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 869274279v3.21.02024-10-02 20:03:49
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 868154265v3.20.02024-08-28 20:06:48
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 867417446v3.19.02024-08-01 15:44:18
With this release, we’ve made minor improvements and bug fixes.
Build 866612499v3.18.02024-06-13 22:05:14
With this release, we've made minor updates in addition to other improvements and bug fixes.
Build 866164836v3.17.02024-05-28 17:09:59
With this release, we've made minor updates in addition to other improvements and bug fixes.
Build 865079024v3.16.02024-05-02 20:01:55
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 865040879v3.15.02024-04-09 20:04:58
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 864562579v3.14.12024-03-28 13:55:16
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 863712368v3.14.02024-02-20 14:57:17
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 862949488v3.13.02024-01-23 21:02:19
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 862335166v3.12.02024-01-02 21:05:04
With this release, we've made updates to how users can find care along with other improvements and bug fixes.
Build 861603690v3.11.02023-12-12 21:01:44
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 860966623v3.10.02023-11-02 20:04:15
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 860408095v3.9.02023-10-10 20:10:42
With this release, we've made updates to notification preferences within MyUPMC in addition to other minor improvements and bug fixes.
Build 859712950v3.8.02023-09-13 20:27:02
With this release, we’ve made minor improvements and bug fixes.
Build 858930051v3.7.02023-08-24 13:56:14
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 858657017v3.6.02023-07-26 13:01:27
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 858381948v3.5.02023-07-19 13:59:34
With this release, users can now view and complete questionnaires within MyUPMC. We've also made other minor improvements and bug fixes.
Build 858311329v3.4.32023-07-07 16:07:22
With this release, we’ve made minor updates in addition to other improvements and bug fixes.

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 174 of 175 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree116.7k4.83.28.0
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CA en-CAFree264.93.28.0
IN en-GBFree244.83.28.0
GB en-GBFree114.83.28.0
BR pt-BRFree95.03.28.0
JP jaFree84.83.28.0
MX es-MXFree84.63.28.0
SA en-GBFree64.33.28.0
CO es-MXFree45.03.28.0
EG en-GBFree44.83.28.0
IT itFree44.33.28.0
ES es-ESFree34.73.28.0
PK en-GBFree35.03.28.0
RU ruFree35.03.28.0
UA en-GBFree35.03.28.0
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CY en-GBFree25.03.28.0
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Not available in: FR

Reviews 30 reviews · US

★★★★★
ICU Nurses
My sister Denise has been in ICU for close to one month. The amazing nurses and staff show so much care, compassion and kindness to Denise. There are no words to express my appreciation for all they do. On another note, the nurses always ask our family members if we need anything. They go above and beyond!
Meemo82026-05-09
★★★★★
Better than Highmark
I was with highmark and now have Upmc and the difference between the apps is night and day!!! Seriously Upmc app is so much better!! I can see all the claims, what was paid, what I have to pay nothing like highmark !! I can even schedule an appointment, can’t do that on highmark !! Keep up the good work !!
Capricorn_622026-01-30
★★★★★
Not consistent and accurate app
Entries were added to my file that did not exist. Very little communication. Vague information when I was messaged. Meetings that were either canceled or removed from my appointment list without a reason or notification. This is not the way to communicate with patients or to rely on this app for the no. 1 way to notify patients. The nurses constantly remind you to check the app to talk with them or a dr., which is not a way of having a personal relationship with your patients instead you treat them like a number or a work action to complete to earn a paycheck.
Not my name 5022026-01-11
★★★★★
I love the appointment reminders
Thank you, no more return appointment cards. For me writing appointments on a calendar never happen. All I have to do is get on MY UPMC, dates, time and location are right there!!!!
i am the better half2026-01-06
★★★★★
HORRIBLE
The app doesn’t work as it supposed to. The idea is brilliant, only if it’s consistent. I have an appointment today it’s nowhere on the app. If you want to communicate with the office, you need to call them. I feel bad calling constantly because I need to know, and I understand the frustration of the office staff. When I call and give my name, you can hear the sigh and forced politeness. Please take care of yourselves and stay safe always. Enjoy the upcoming Holidays
KimMarcAndre2025-12-01
★★★★★
Update or Support?!
UPDATE: Where’s the new update? There has been a notice in the Messages tab on the app since end of summer that they were updating to a new login. It specifically mentions dates the end of September but now we’re into the end of November and patients here in SWPA - the heart of UPMC - are still waiting to see this new portal come to fruition. | I have had continual problems with receiving notifications and emails from this app. I missed the opportunity to have a video visit last week bc of this. I have emailed support several times now with photos of my settings and details about it my phone e
KRKapple2025-11-25
★★★★★
Did not have a great experience with Video Visit today.
I had a 10 min video visit with Melissa Whoolery and she was in a sense not listening and “know it all” rude approach. I tried explaining that I have GI issues and could not take Doxycycline and she did not listen. I told her I have had it before and could not take it. On top of the facts that I am on Semaglutide I have bad issues with nausea. She also came to the appointment 15 min late and it lasted all of 10 min. So disappointed that our insurance will be billed for that absolutely horrible experience with a bully know it all. I’m not sure what to do? How do I switch my Primary Care? I’m l
VitalVintage2025-11-05
★★★★★
New system
I tried for almost two weeks to make an appointment and all but did was send me to a site with had urgent care. Questions below asking why I needed appointment you couldn’t type in anything but had the choice of a monograms or flu shots. Ended up going to my doctor office and getting an appointment for the next day. Before you ask why I didn’t call I can’t hear on my phone because if almost being completely deaf. DO BETTER
suzimon2025-10-08
★★★★★
Email Notifications
I called Pittsburgh to reach someone in leadership but after receiving a different number to call, for patient relations, I was able to ask why the emails aren’t designated for the person intended. If a patient’s relatives do not have the ability to manage their care on the app, an advocate needs their help. So in my case, I manage care for 3 people plus myself and have no what in knowing which patient the email is referring to without signing in to each person’s app. Oh and the 866 “help” line is a call center in Asia? Thought UPMC was not for profit? Hummmm
The Mickeyboy2025-09-19
★★★★★
UPMC billing
I keep getting bills in the mail for UPMC. My billing on this site says no payment due at this time zero dollars. As a balance. Now it’s gone to collection when it should’ve been sent to the insurance last year, but I never received a bill for this last year after June when I had my surgery and I paid the entire bill in full. So how do you expect me to pay the bill that didn’t come until April 2025. There wasn’t even on this site for me to pay to begin with. I’m very I’ve said that you sent this bill to collections when I made a payment on it and I’ve been trying to figure out where the bill c
Grandkids are the best2025-09-12
★★★★★
Service
The services I can use in the app site make it convenient to talk with drs and nurses while your In between break . Schedule appointments is easier to
beaver19772025-08-26
★★★★★
Accessibility and Usability Issues
Accessibility and Usability Issues This app seriously lacks accessibility features — there are no closed captions for video appointments. I’m Deaf and don’t use ASL, so I end up using Zoom or FaceTime instead. It’s disappointing that a major healthcare provider hasn’t made their app more inclusive for patients who rely on captions. Also, the app only seems to work properly on WiFi, which could be a major issue in an emergency. It’s slow, glitchy, and constantly redirects to a web browser like Safari or Chrome — where I have to log in again, only for it to bounce me back to the app and ask me
MimiMemeMiles2025-07-07
★★★★★ · edited
Print option no longer available.
Unable to print test results and office visit summaries now. Previously, this was available. Why was this changed? Update: Thanks! I was able to print following the new instructions by going to the website instead. So for me, the app is worthless.
S1neusch2025-05-13
★★★★★
Notification issues
The app has not been notifying me for about a month now when there’s test results, messages, etc. I’ve check all my profiles and notification settings but it seems to be a possible update change that’s caused it. Very disruptive when taking care of terminally ill patients.
MAC 7262025-04-29
★★★★★
USED TO BE GREAT
Within the past few months, without changing ANYTHING on my end, this app has stopped sending me the instant messages anout test results, appointments, etc. through the app that I used to get effortlessly, and it's also now not possible to do a video visit with a doctor through the app. Their tech support people haven't a clue about what to do about any of this , and now I'm stuck with an app that has become pretty ridiculously incompetent.
just me22025-04-22
★★★★★
Never seem…
Have used My UPMC app almost from its creation. Honestly, it is simple, direct, visually easy to find and get to what might be needed at the time. I have used other med systems apps and absolutely they seem not to smoothly present possible connections, needs and when I did ask their IT for help, they did admit that they were having problems. Thanks Guys!
quickwolfy2025-03-21
★★★★★
Old messages
Over 700 old messages in my account that need deleted but no way to do so. I’ve tried to delete one at a time by opening and trashing but that no longer works. As a former UPMC employee I was able to empty my trash folder by highlighting all old messages and deleting. I have been messaging my physician weekly with updates on my status for years on their request. The trash folder needs to be able to empty at intervals and multiple items removed I can see keeping some longer but past appointment reminders and messages of no change to medication are useless to me and my doctor
ticked for life2025-03-03
★★★★★
Best App
Love this app. I get questions answered. I can see my test results almost immediately and there is a lot of information available if you click around!!
Gamx52025-01-23
★★★★★
By far The Best compared to others
Update, My complaint now, has to do with my connections on Video Appointments. Too often, I get connected, tells me, I’ll be seen soon, and states 1 Waiting…but if takes longer than Appt time. It goes to 1 person waiting and camera goes red. I try calling office but that kicks me out. This last time, i happened to be able to sign back in, as the Doctor was still on; and connection clicked. Previous comment: The only reason I didn’t give it a 5 Star review has to do with trying to delete past appointments which accumulated for years. I be have to delete them individually. It’s good to have
Hialeah8802024-12-13
★★★★★
Pet scan.
I got a pet scan in Indiana and tomorrow will be 3 weeks and no results. Had my doctor appointment to go over the scan a week following the scan but was useless because the results were not in. I had one done in June and results were on my portal I think in about3 days. If you are that backed up with reports it’s time to spend some more money and hire people to do the work.
Asher5182024-11-18
★★★★★
Doesn’t load properly takes a long time
Not impressed and annoyed that you can’t access information easily. Hard to find things and take a long time to load
mebucha2024-10-30
★★★★★
AWESOME ENT care and your webpage makes it so easy to manage appts
We live in Sandusky, OH — 3 hour drive — we found your ENT department about 4 yrs ago through a friends research. We connected with Dr Schaitkin and he regularly treated my wife Susan for a serious Parotid gland issue through regular treatments and medical procedures. Upon Dr Schaitkin retirement last August, Susan was assigned to Dr Sridhanan who has taken over Susan’s care and is also marvelous. Yesterday Oct 28, Susan had an appt scheduled for an important treatment with Dr Sridhanan and we had to cancel at last minute in the morning as Susan had to take me husband Michael to our local
Sus&Mik2024-10-29
★★★★★
App is defective
The app has worked well until the most recent update where I can no longer access my messages, test results or appointments. Strictly the home page. I have removed and re-downloaded the app several times but the bug persists.
MMGCabral2024-10-29
★★★★★
Online app won’t let me login. It’s too difficult.
This app is difficult to see on my phone. The print is so small. There’s no option to make it larger. Your online app is an extreme pain to use. It never lets me login. I keep getting a message of unknown error. when I call the number for help, tlhe people aren’t that helpful. Why does it eed to be so difficult? It’s the most difficul app I’ve ever dealt with. Once I tell the person my birthday, they treat me like I’m old and stupid that’s age discrimination!!! why can’t someone make your online app user-friendly?
Happygram42024-10-23
★★★★★
Best healthcare
I get the best and most healthcare and results for what I’m looking for in my opinion any they have specialists that can help over the the phone which every insurance should have. Keep up the good work.
Jayduzitall312024-10-19
★★★★★
Review
Takes significant time to get results When looking for specific results but can’t remember what to put in the search bar, you have to constantly press & scroll for those results and if you look at a result thats in the past say weeks, months or years ago, your doing a lot of scrolling bc each time you tap a test result your asked to ‘go back to test results’. Your then having to start the search process over again by scrolling pages & pages. This is very time consuming.
My15+2024-10-11
★★★★★
Review on care given.
I have no complaints regarding the care and kindness given at Dr. Leff and his staff. Everyone is willing to help you. Also, they are very knowledgeable and will explain to you if you didn’t understand. I have been with Dr. Leff when he was at ST. Francis Hospital and I worked in Fiscal Service/Accounts Payable. Thank you
J and H MI MI2024-09-10
★★★★★
UPMC Mercy
The service was excellent from start to finish. Dr Bedoit and his staff are truly patient sensitive. The nurses were excellent as well. My entire experience was outstanding from start to finish. We have and continue to use UPMC Mercy since 1999!
By Donald Ross2024-09-06
★★★★★
ONLYFANS rate! But medically
The app itself is perfect, thanks for the programmers However although I am UPMC employee I felt so tired to continue my shift and my department managers guided me to use my upmc, for video consultation, however yes I went to the UPMC clinic and paid in person over-there to not to have any medical bills Out of sudden $406 for a video consultation A rate that maybe on onlyfans not someone who cares! I wish I had continued my treatment with Labcorp That was the last string that broke my respect to UPMC, and not believing in all bullsh**t employees survives as if someone care .. compared to
Abanoub Farah2024-08-20
★★★★★
So convenient
This Upmc app is wonderful… I have everything I need in one place. Meditation test results appointment and I can message my doctors in a few minutes. I like the fact that all my doctors , that Upmc affiliated , have all my records and information at their fingertips. It’s so easy to use and so nice to have all my medical information available to me with ease.
Syijdtoxst2024-08-16

Change log 195 changes · US

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App icon changed
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Version 3.28.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
✎
releaseNotes updated
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
✎
description updated
Manage your health information anywhere, anytime, with MyUPMC With MyUPMC, you can: • Send a message directly to your doctor’s office anytime • Schedule appo
✎
subtitle updated
Manage Your UPMC Health Care
✎
name updated
MyUPMC
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Version 3.27.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.26.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.25.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.24.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.23.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.22.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.21.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.20.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.19.0 released
With this release, we’ve made minor improvements and bug fixes.
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Version 3.18.0 released
With this release, we've made minor updates in addition to other improvements and bug fixes.
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Version 3.17.0 released
With this release, we've made minor updates in addition to other improvements and bug fixes.
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Version 3.16.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.15.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.14.1 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.14.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.13.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.12.0 released
With this release, we've made updates to how users can find care along with other improvements and bug fixes.
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Version 3.11.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.10.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.9.0 released
With this release, we've made updates to notification preferences within MyUPMC in addition to other minor improvements and bug fixes.
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Version 3.8.0 released
With this release, we’ve made minor improvements and bug fixes.
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Version 3.7.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.6.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.5.0 released
With this release, users can now view and complete questionnaires within MyUPMC. We've also made other minor improvements and bug fixes.
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Version 3.4.3 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
expanded screenshot