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What’s New Version 3.27.0
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Description
Manage your health information anywhere, anytime, with MyUPMC
With MyUPMC, you can:
• Send a message directly to your doctor’s office anytime
• Schedule appointments with UPMC providers
• Access your medical records and doctors' notes
• Conveniently manage your family's health
• See your test results, medications, immunization history, and more
• Manage your appointments and save to your calendar
• Renew prescriptions without calling your doctor’s office
• Quickly view and pay your bills
• Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment
Access is convenient, free, and secure!
For the best experience, please update your mobile device or iPad to the latest iOS operating system. If you experience issues, completely close the app, restart your device and open the application.
Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you!
Enjoying the MyUPMC app? Rate it now and let us know.
Accessibility
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Version history 25 versions
Build 880815612v3.27.02025-12-29 16:02:03
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 878736241v3.26.02025-10-13 19:05:35
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 878170316v3.25.02025-09-23 18:56:31
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 875358685v3.24.02025-07-09 13:51:01
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 871297287v3.23.02025-01-09 19:56:17
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 870506772v3.22.02024-12-05 21:01:36
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 869274279v3.21.02024-10-02 20:03:49
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 868154265v3.20.02024-08-28 20:06:48
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 867417446v3.19.02024-08-01 15:44:18
With this release, we’ve made minor improvements and bug fixes.
Build 866612499v3.18.02024-06-13 22:05:14
With this release, we've made minor updates in addition to other improvements and bug fixes.
Build 866164836v3.17.02024-05-28 17:09:59
With this release, we've made minor updates in addition to other improvements and bug fixes.
Build 865079024v3.16.02024-05-02 20:01:55
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 865040879v3.15.02024-04-09 20:04:58
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 864562579v3.14.12024-03-28 13:55:16
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 863712368v3.14.02024-02-20 14:57:17
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 862949488v3.13.02024-01-23 21:02:19
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 862335166v3.12.02024-01-02 21:05:04
With this release, we've made updates to how users can find care along with other improvements and bug fixes.
Build 861603690v3.11.02023-12-12 21:01:44
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 860966623v3.10.02023-11-02 20:04:15
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 860408095v3.9.02023-10-10 20:10:42
With this release, we've made updates to notification preferences within MyUPMC in addition to other minor improvements and bug fixes.
Build 859712950v3.8.02023-09-13 20:27:02
With this release, we’ve made minor improvements and bug fixes.
Build 858930051v3.7.02023-08-24 13:56:14
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 858657017v3.6.02023-07-26 13:01:27
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
Build 858381948v3.5.02023-07-19 13:59:34
With this release, users can now view and complete questionnaires within MyUPMC. We've also made other minor improvements and bug fixes.
Build 858311329v3.4.32023-07-07 16:07:22
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 116.6k | 4.8 | 3.27.0 |
Reviews 30 reviews · US
★★★★★
Not consistent and accurate app
Entries were added to my file that did not exist. Very little communication. Vague information when I was messaged. Meetings that were either canceled or removed from my appointment list without a reason or notification. This is not the way to communicate with patients or to rely on this app for the no. 1 way to notify patients. The nurses constantly remind you to check the app to talk with them or a dr., which is not a way of having a personal relationship with your patients instead you treat them like a number or a work action to complete to earn a paycheck.
Not my name 5022026-01-11
★★★★★
Update or Support?!
UPDATE: Where’s the new update? There has been a notice in the Messages tab on the app since end of summer that they were updating to a new login. It specifically mentions dates the end of September but now we’re into the end of November and patients here in SWPA - the heart of UPMC - are still waiting to see this new portal come to fruition. | I have had continual problems with receiving notifications and emails from this app. I missed the opportunity to have a video visit last week bc of this. I have emailed support several times now with photos of my settings and details about it my phone e
KRKapple2025-11-25
★★★★★
Did not have a great experience with Video Visit today.
I had a 10 min video visit with Melissa Whoolery and she was in a sense not listening and “know it all” rude approach. I tried explaining that I have GI issues and could not take Doxycycline and she did not listen. I told her I have had it before and could not take it. On top of the facts that I am on Semaglutide I have bad issues with nausea. She also came to the appointment 15 min late and it lasted all of 10 min. So disappointed that our insurance will be billed for that absolutely horrible experience with a bully know it all. I’m not sure what to do? How do I switch my Primary Care? I’m l
VitalVintage2025-11-05
★★★★★
UPMC billing
I keep getting bills in the mail for UPMC. My billing on this site says no payment due at this time zero dollars. As a balance. Now it’s gone to collection when it should’ve been sent to the insurance last year, but I never received a bill for this last year after June when I had my surgery and I paid the entire bill in full. So how do you expect me to pay the bill that didn’t come until April 2025. There wasn’t even on this site for me to pay to begin with. I’m very I’ve said that you sent this bill to collections when I made a payment on it and I’ve been trying to figure out where the bill c
Grandkids are the best2025-09-12
★★★★★
Never seem…
Have used My UPMC app almost from its creation. Honestly, it is simple, direct, visually easy to find and get to what might be needed at the time. I have used other med systems apps and absolutely they seem not to smoothly present possible connections, needs and when I did ask their IT for help, they did admit that they were having problems. Thanks Guys!
quickwolfy2025-03-21
★★★★★
Old messages
Over 700 old messages in my account that need deleted but no way to do so. I’ve tried to delete one at a time by opening and trashing but that no longer works. As a former UPMC employee I was able to empty my trash folder by highlighting all old messages and deleting. I have been messaging my physician weekly with updates on my status for years on their request. The trash folder needs to be able to empty at intervals and multiple items removed I can see keeping some longer but past appointment reminders and messages of no change to medication are useless to me and my doctor
ticked for life2025-03-03
★★★★★
By far The Best compared to others
Update,
My complaint now, has to do with my connections on Video Appointments.
Too often, I get connected, tells me, I’ll be seen soon, and states 1 Waiting…but if takes longer than Appt time. It goes to 1 person waiting and camera goes red. I try calling office but that kicks me out.
This last time, i happened to be able to sign back in, as the Doctor was still on; and connection clicked.
Previous comment:
The only reason I didn’t give it a 5 Star review has to do with trying to delete past appointments which accumulated for years. I be have to delete them individually.
It’s good to have
Hialeah8802024-12-13
★★★★★
AWESOME ENT care and your webpage makes it so easy to manage appts
We live in Sandusky, OH — 3 hour drive — we found your ENT department about 4 yrs ago through a friends research. We connected with Dr Schaitkin and he regularly treated my wife Susan for a serious Parotid gland issue through regular treatments and medical procedures. Upon Dr Schaitkin retirement last August, Susan was assigned to Dr Sridhanan who has taken over Susan’s care and is also marvelous. Yesterday Oct 28, Susan had an appt scheduled for an important treatment with Dr Sridhanan and we had to cancel at last minute in the morning as Susan had to take me husband Michael to our local
Sus&Mik2024-10-29
★★★★★
So convenient
This Upmc app is wonderful… I have everything I need in one place. Meditation test results appointment and I can message my doctors in a few minutes. I like the fact that all my doctors , that Upmc affiliated , have all my records and information at their fingertips. It’s so easy to use and so nice to have all my medical information available to me with ease.
Syijdtoxst2024-08-16
★★★★★
Things definitely need to change
I am thankful that I can get results as soon as they’re available but I don’t care for the ease of dr offices being able to schedule appointments and never call to notify me. This app doesn’t notify me either, I just happen upon these appointments. I have better things to do than to spend my day looking on this app for new appointments. What happens when I don’t see them and begin missing them? I’m the one that will be kicked out of the dr office and left to find a different dr. For being a no call no show.
Grannysauraus2024-08-03
★★★★★
Review about the app,
I love the app . I very much dislike Upmc Passavant in McCandless right now. A male muted can’t to a full waiting room and called by full name first and last which is against hippa Also a neighbor who was there or works there is now asking neighbors why I was at the hospital! Also against Hippa. Something is very wrong at the particular location at this time. It may be all UPMC locations but I have been to this one a few times in the last month and was very dissatisfied. You are moved from waiting room to waiting room. My time is just as important as the staffs . I was there for over 5 hours a
kathy bevan2024-07-22
★★★★★
Learning to be a secretary without pay.
I hate having to go through all this trouble of making my own appointments this way! I wish it were as simple as calling in and making an appointment with the receptionist, that’s the way it SHOULD be! After all, if the receptionists don’t make cancel or reschedule appointments what’s the point in having them there at all?
It was a complete pain getting the app then learning to navigate it, especially as I am not from this generation and have never truly ever been FORCED to have internet or wireless telephones. I have to rely on my children as it my grandchild dictating my words now.
I should
Lisa 05262024-06-15
★★★★★
Needs work
Overall it’s a good app, making it easy to message doctors/nurses, schedule appointments, view test results etc. But the app is terribly slow and not smooth. Since this is such an important and vital app to patients, it should run much smoother like how social media apps run. We should be able to look at our results when we are offline as well, like the Google docs app. Also there’s too much downtime for the app, every time I need to use it there’s a message saying “issues loading some services”.
NikeTides172024-06-11
★★★★★
-stars if it was allowed
The healthcare employees are basically useless anymore. I’ve been trying to schedule an appointment with my orthopedic surgeon for over a month now & haven’t gotten 1 reply back. No phone call, no email, no app notifications, nothing. Had a bad sinus infection, called my PCP for some antibiotics and other medicine for a sinus infection, was told I need to schedule an in person physical before they could prescribe me anything. So I said, “Ok”. Let’s schedule one. They scheduled me one for 2 months later. Tell me again why I pay for insurance? And pay for co pays? When I still receive bills afte
Billy digger2024-05-30
★★★★★
It’s the little things
Managing your health is just a part of life. We all get older which usually means doctor’s visits and monitoring your health is even more important. It isn’t until you have to do the little things like reviewing your test results, scheduling appointments, requesting prescription refills , paying your bill or asking your doc a question that you appreciate an application like the MyUPMC app or the website and it’s ease of use . I can honestly say it’s become a staple in my life and I’ll even go as far as saying it almost seems to encourage me to stay on top of things health wise. Oh and the conv
Black Pap2024-04-25
★★★★★
Questionnaire
You need to fix the questionnaire so if you’re Going to want the questions answered each time they clear. The way it is now you have to hit the answers twice-after first hit it says that has to be answered so you have to hit it again to answer the question. It should either clear or, if answers haven’t changed, you should be able to hit continue. I have called
I detest myupmc. I have never had a good experience with it. I constantly complain to the one who answers the phone and my problems are with the program and I can’t get thru to them.
I detest myupmc. I have never had a good experienc
hoogle being paininbutt2024-04-09
★★★★★
So beneficial.
If you do not have the app I suggest you download it immediately. I would’ve loved to have this app while I was caring for my elderly mother.
I would be losing my mind (with my recent health issues) if I did not have this app. I have instant access to test results, appointment dates, pre registration and messaging my Drs with quick questions that are swiftly answered . The app has a feature that shows the results of abnormal blood tests in (graph form) from the first time they tested your “Iron” till your last “Iron” test. It is an invaluable resource and aids in your understanding of your
Gelseysgodmom2024-03-11
★★★★★
Questions Answered
I greatly appreciate that I can read exactly what my results are and how they are interpreted by experts. I value being able to refer to prior results as a baseline since my surgery for an emergency aortic dissection repair (with excellent results I gratefully must also say). This helps me keep track of my condition as I return for checkups and determine what I need to do for myself to stay healthy. I was contacted by UPMC because there were some lung nodules that had slowly and slightly increased in size. I received excellent follow up care . It is comforting to know that efforts were made to
196719512024-02-04
★★★★★ · edited
SIDEWAYS?! Must type uphill using an iPad with keyboard.
I use this app a lot to communicate with numerous doctors and nurses at UPMC. I also use an iPad Pro that has a keyboard, and have for years. This app “says” it is compatible with “this iPad” but all communication is in Portrait mode… NOT LANDSCAPE mode. I would hope to see the developer fix this, as typing uphill, or sideways, or whatever you call it is most annoying. It’s a great app, and the medical teams I work with use it to get messages to me quite frequently… but THEY are not the ones to tell. Hey developers, make this app “Great Again” by fixing this issue, and for anyone out there sha
Laundry King2023-12-06
★★★★★
Review
I like being able to message my medical professionals any time, it is so much easier to send a message then it is to call. Also, calling is more intrusive and the medical professionals are very busy. With sending a message they can read it when time allows. Having my appointments readily accessible is also very convenient for planning purposes. It would be nice in my oncology group was available for me to message. Another way to improve medical care would be to have the records for all medical available for my oncology group. Thank you Patty
Sunflowers mom2023-10-19
★★★★★
Bad communication
Saw my doctor for follow up he said he needed me to have a urine test. I was not informed in advance or I would not have used the men’s room upon entering the building. Today I had blood drawn at Hillman Monroeville I left bandaged on both arms. Then told I needed a urine test for something different and again I was not informed. From now on I will go to quest for all testing they are professional.
Getitthoether2023-10-18
★★★★★
In-app browser makes navigation difficult
Generally I don’t hate the MyUPMC app. Other apps like this are usually unusable, but I actually feel like I know where to go for things with this app.
However, one thing that changed is most pages now open an in-app browser instead of having their own page within the application. This isn’t necessarily bad, but navigation is not easy.
For example, if I visit my test results, it opens a browser. I click on one test result, and after viewing it I want to go back to the list of test results. But, the “back” button is grayed out and not clickable. Clicking “Done” closes the browser, meaning I
kjthorpe182023-10-16
★★★★★
MENTAL HEALTH
I thought this app was so cool that you can go on there and make an appointment. My psychiatrist stopped taking my insurance so I need to get back on my medication so I came on here and typed in “behavioral health” and a list of doctors popped up, I picked the soonest available appointment who happened to be DR CODY ALAN SMITH. He was so rude and unprofessional and clearly did NOT care! I did NOT know that he was a PCP, I thought he was a psychiatrist. So that was neither of our faults, that’s this APPs fault for linking me with him. He should not be a doctor even listed on here! He LIED on th
katie1013532023-10-13
★★★★★
App used to be great
Not long ago the MyUPMC app was updated to give more access to pages you could access online but were unavailable in the app. During this update they also removed the in app functionality of messages and appointment notifications. Now when you tap on anything it takes at least 10 seconds to open a browser window and load the content you’re looking for. Compile this with the multiple messages before and after every appointment (messages that I’ve already read bc they were forwarded to my actual email address) and it’s nearly impossible to clear out the clutter in the notifications to locate inf
k.katherine.s2023-10-10
★★★★★
Greedy
I have been going to them since before I had my first son. Well I had to wait a month for my latest pregnancy to even get an appointment.
Sadly 4 days before my appointment I miscarried. Ended up in er. Well upmc calls to confirm my appointment. I tell them I miscarried and was told to call with any questions I may have.
Im having back pain and bad cramping still two days later. I called to make sure that this is normal. They refuse to talk to me since I haven’t seen Abigail for this pregnancy yet. Of course they want me to still come to my appointment Monday.
They don’t care about
jgdssfvgtfccfghj2023-07-23
★★★★★
Inability to receive a call back from doctor’s office
I was hoping I could contact Dr. Carol Chesin’s office in Monroeville through this UPMC app. I have left four messages starting a week ago last Friday, June 2. I tried to refer this issue to a patient advocate, but they only serve people in the hospital. Dr. Chesin has been my doctor, as well as the doctor for three of my sisters. This has to be an anomaly. My family doctor, pulmonologist, and oncologist are all very professional. I suspect they would never leave a patient in the wind like Dr. Chesin’s office. I am not giving up as I need my condition remedied. I will try again tomorrow.
Thank
This is serious!2023-06-13
★★★★★
Scheduling issues
Every time I use this app to schedule pediatric appointments there is a problem. I go through selecting the type of appointment (ie well-child, school physical, etc), I choose an available time with the kids’ provider, and it tells me I’ve successfully scheduled their appointment. Then the pediatric office calls me and leaves grumpy messages on my voicemail and MyUPMC informing me that “there’s not enough time for the provider to see my child.” Then they cancel the appointment. Obviously this renders the on-line scheduling aspect utterly pointless/useless.
Useless scheduling2023-06-12
★★★★★
Website is better
I’ve tried several times to book an appointment, each time I get 2-3 steps into it to find out that there are no appointments meeting my needs. I back out a step or two and get an entirely different screen. I enter the information on that screen and sometimes I can book an appointment, but more often than not I get another error message. Go to the website and I am able to book.
Can’t always find a doctor I am looking for, even with their full name and specialty. Again, works on website.
Looking for a booked appointment? It shows you the next one coming up, but no way to see beyond that. When
PaHiker2023-02-09
★★★★★
Frustrating now as no longer know that message has been received and reviewed
Hi,
Not sure why the “message read or reviewed” option has been removed. It used to be very easy for patients when message has been viewed by dr. or team to know to decide whether to send follow up or call or needed to send email again. But now I can no longer know message even has been reviewed or read and just have to keep waiting to see whether I get any call or response. Any reason why the read option is now removed????
Rayabcgtg2023-01-30
★★★★★ · edited
Website is better
I use the website instead of accessing the iPad app. Biggest problem is the screen does not rotate. I’d love to add more data to this user experience! (Maybe this is a HIPAA problem) Unifying connectivity to other healthcare records (like AHN), insurance (like BCBS), or testing services (like LabCorp) would be very helpful. Family history is another gap in healthcare data. I can’t tell anyone that my Grandfather has Skin Cancer and I’m at risk too.
Holy Moly It’s A Stromboli2022-05-20
Change log 29 changes · US
✎
releaseNotes updated
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
✎
description updated
Manage your health information anywhere, anytime, with MyUPMC
With MyUPMC, you can:
• Send a message directly to your doctor’s office anytime
• Schedule appo
✎
subtitle updated
Manage Your UPMC Health Care
✎
name updated
MyUPMC
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Version 3.27.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.26.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.25.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.24.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.23.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.22.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.21.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.20.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.19.0 released
With this release, we’ve made minor improvements and bug fixes.
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Version 3.18.0 released
With this release, we've made minor updates in addition to other improvements and bug fixes.
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Version 3.17.0 released
With this release, we've made minor updates in addition to other improvements and bug fixes.
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Version 3.16.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.15.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.14.1 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.14.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.13.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.12.0 released
With this release, we've made updates to how users can find care along with other improvements and bug fixes.
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Version 3.11.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.10.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.9.0 released
With this release, we've made updates to notification preferences within MyUPMC in addition to other minor improvements and bug fixes.
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Version 3.8.0 released
With this release, we’ve made minor improvements and bug fixes.
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Version 3.7.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.6.0 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.
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Version 3.5.0 released
With this release, users can now view and complete questionnaires within MyUPMC. We've also made other minor improvements and bug fixes.
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Version 3.4.3 released
With this release, we’ve made minor updates in addition to other improvements and bug fixes.