Sync Solver - Health to Fitbit

The app will not even open now. Since updating to iOS 26 this app crashes immediately when you try to open it. Doubt the developer does anything as it hasn’t been updated for 4 years. If officially declare this one dead

Worked when I first got it but stop syncing data since Jan 11

I bought this app to try to sync my Fitbit data with the Step Up app (it says it will do it indirectly through Apple health) so I don’t have to carry my phone around to participate in a work step challenge. But it doesn’t do this. And there aren’t a lot of settings to troubleshoot with. It just simply does not do what i paid for it to do.

App is supposed to sync data from Apple Health app into Fitbit, but does not do that

Have tried FAQ’s resetting, reloading, nada. The Fitbit to health works, but not this one. App support button is broken- hoping to get a refund

Doesn't work as advertised.. I see 0 steps after repeated attempts at syncing.

As some of the other reviewers noted it used to sync throughout the day but no longer does. It also doesn’t sync steps accurately. For $4.99 and one of the only paid apps it should work much better. I’ve had this app for a long time and it doesn’t feel like the developers have tried to keep I current and fix the bugs.

Occasionally I leave my Fitbit on the charger when I leave home. I got this, hoping I could do what it says it does and move my data from Apple Health to Fitbit. This app is both overly simplistic and tedious. You start on the main screen with a giant Sync Now button. If you do this without taking any additional steps it can erase a lot of data from Fitbit; you have to go to Advanced Settings first and tell it how far back you want it to go. But, oops, actually, now it’s not working at all! “Nothing to Sync!” it says. “Already Synced” it promises. You check Fitbit and nothing has changed, but

As the title says - and does not tell you it’s happening. So while it works when it works, it will just stop working for no discernible reason. And this has happened over several months (almost a year) now, so it’s not being fixed in updates. What happens: 1. Connect Sync Solver to Shapa & Fitbit 2. Sync - for a month or so, works beautifully. 3. Check weight in Apple Health - yep, that also works. 4. Wait. 5. One day, use Sync Solver, get “nothing to sync” 6. Check Apple Health - yep, that still connects fine to Shapa. 7. Check Fitbit - nope, nothing getting synced. 8. Delete Sync Solver. 9.

Good money spend on bad rubbishy. Add a tutorial to the app

I have to delete the app and reinstall it every couple months because it says there is nothing to sync. I have an Apple Watch and my work uses Fitbit for their wellness. It is the only reason I use it. It would be great if they could fix the bug that won’t sync data.

Shame on me for paying $5 only to discover it doesn’t work. Do not waste you time and money. I had used the Sync Solver for Fitbit to Health and had a good experience so I decided to try the Sync from Health to Fitbit so I could use my Apple Watch to track but the Fitbit app instead of Health on my phone...mistake! It keeps saying there is nothing to synchronize even though there clearly is.

It doesn’t sync anymore. I’ve tried the troubleshooting multiple times over the last week and every time I get “Nothing to Sync.”

Horrible

Hasn’t worked in over a month and no support

Every few weeks i had to delete and reinstall this app to work. with ios 14 , it completely stopped working.

This stop working with new IOS 14 on my iPhone

It drastically undercounts your steps. The iPhone will say you got 15,000 steps and it will sync 11,000 to Fitbit. It is off by THOUSANDS! Don’t ever use this.

Will not sync

Nothing sync’d and a complete waste of time and money

I love the app but the only thing I hate is every 30 days I have to reinstall the app.

It used to work but is now a complete waste of money. I am not sure why they still sell these apps if this is supposed to work. I unfortunately bought the bundle. None of them work.

I am having the same issues everyone else is.

It doesn’t really matter to me whether it’s Fitbit’s fault or SyncSolver’s developer; the only fact that matters is that the app DOES NOT do what it is advertised to do. If you’re like me, you were wondering why the original SyncSolver stopped working and just crashes, so you came here and found this. I didn’t read the notes. I should have. I bought a bundle of apps based on what they used to do, but cannot any longer. Do not purchase this app if you want your steps and sleep info imported into Fitbit; it’ll never happen and Fitbit is insistent that it will never happen. Fitbit is so adamant

Won’t sync, there’s clearly a bug when you go advanced to sync back. The screen is black and you can’t see the numbers to change the date to sync to that date. But regardless of that issue, it’s just not working at all. I’ve deleted it and re downloaded it, revoked Fitbit access and re synced and it still will not sync. I sent a message through Facebook which seems to be the only way to message anyone (or Twitter), but there has been no response since January 2020. This app gets one star only because it did work initially and I cannot give it 0 stars.

I bought this to sync sleep based on the description and it does not work. No support contact and the support button in the App Store does not work.

This isn’t working. I keep trying to download the data but check FitBit app and nothing new is there. The sync did not work!!!

Have to use the app due to employer health plan requirements and I can honestly say I have not had a worse experience with an application on any platform. Lose steps and data all the time. Constantly have to delete the app and reinstall to try to get any data to sync. Still rarely works properly. This would be a sorry excuse for a free application and developers should be embarrassed at this performance. Updated 2020, app is still garbage! Most recent update the dates to sync back to are blacked out. Still complete trash of an app. No developer response or support. Do not pay money for an app

It doesn’t work. It says there’s nothing to sync when I sync manually.

Doesn’t actually do anything. Complete waste of $5.