Fruitful Registry
Home › Finance
JPay icon

JPay

JPay LLC
Open in App Store ↗
CA flag CA
USen-USGBen-GBCAen-CAAUen-AUNLnlDEde-DEFRfr-FRSAen-GBBRpt-BRNZen-AUSEsvCHde-CHDOes-MXFIen-GBITitESes-ESIEen-GBVNen-GBAEen-GBATde-DEBEen-GBCNzh-Hans-CNCOes-MXECes-MXPHen-GBROen-GBBHen-GBCZen-GBHUen-GBJPjaNGen-GBRUruTRen-GBAIen-GBBSen-GBDKen-GBHRen-GBILen-GBINen-GBJMen-GBNOen-GBSVes-MXTTen-GBBBen-GBBFen-GBCYen-GBEGen-GBGHen-GBGTes-MXHKzh-Hant-HKHNes-MXKEen-GBKWen-GBKYen-GBMYen-GBQAen-GBSKen-GBUGen-GBZAen-GBAFen-GBAGen-GBALen-GBAMen-GBAOen-GBAZen-GBBAen-GBBJen-GBBMen-GBBNen-GBBOes-MXBTen-GBBWen-GBBYen-GBBZen-GBCDen-GBCGen-GBCIfr-FRCMfr-FRCRes-MXCVen-GBDMen-GBDZen-GBEEen-GBFJen-GBFMen-GBGAfr-FRGDen-GBGEen-GBGMen-GBGWen-GBGYen-GBIDen-GBIQen-GBISen-GBJOen-GBKGen-GBKHen-GBKNen-GBKRkoKZen-GBLAen-GBLBen-GBLCen-GBLKen-GBLRen-GBLTen-GBLUen-GBLVen-GBLYen-GBMAen-GBMDen-GBMEen-GBMGen-GBMKen-GBMLen-GBMMen-GBMNen-GBMOzh-Hant-HKMRen-GBMSen-GBMTen-GBMUen-GBMVen-GBMWen-GBMZen-GBNAen-GBNEen-GBNIes-MXNPen-GBNRen-GBOMen-GBPAes-MXPEes-MXPGen-GBPKen-GBPLen-GBPTpt-PTPWen-GBPYes-MXRSen-GBRWen-GBSBen-GBSCen-GBSGen-GBSIen-GBSLen-GBSNen-GBSRen-GBSTen-GBSZen-GBTCen-GBTDen-GBTHen-GBTJen-GBTMen-GBTNen-GBTOen-GBTWzh-Hant-TWTZen-GBUAen-GBUYen-GBUZen-GBVCen-GBVEes-MXVGen-GBVUen-GBXKen-GBYEen-GBZMen-GBZWen-GB
170 of 170 storefronts
Content in en-US
75 Ratings
2.1
★★★★★
Age Rating
17+
Years
Developer
JPay LLC
Language
EN
Size
30.0
MB

Information

Apple ID584959322
Bundle IDcom.jpay.JPayActivity
SellerSeller
Min iOS16.6
Min macOS13.5
Device familiesiphone
Released2013-01-12
Copyright© 2026 JPay LLC
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

iPhone 3 images

iPhone screenshot
iPhone screenshot
iPhone screenshot

What’s New Version 26.3.0

New name and address requirements for online accounts and minor bug fixes.

Description

The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers - Purchase stamps for Email, Snap n’ Send® and Videograms - Send and receive Emails - Get new Email notifications - Send emails to multiple recipients - Prepay for an Email reply or transfer stamps - Attach and send photos - Send just a photo with Snap n’ Send - Send a 30 second Videogram - Setup a low stamp balance reminder - Purchase tablet fir your contact - Fund media account for tablet content - Add/edit payment options and option to save card for future - Manage your profile Service availability varies, not all services available at all facilities

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 886252397v26.3.02026-06-02 15:14:05
New name and address requirements for online accounts and minor bug fixes.
Build 884338830v26.2.02026-04-10 15:50:16
Bug Fixes & Improvements: Resolves intermittent issues affecting profile creation, profile updates and payments.
Build 883549949v26.1.02026-03-27 21:04:37
Minor bug fixes.
Build 880356381v25.3.02025-12-10 15:48:37
Improvements and minor bug fixes.
Build 879000415v25.2.02025-10-23 15:37:07
User improvements and minor big fixes.
Build 872111257v2501.012025-02-27 16:16:22
Minor bug fixes and improvements
Build 870298879v2407.012024-11-11 15:55:33
Minor bug fixes and improvements.
Build 869745307v2406.012024-10-21 15:20:22
Minor bug fixes and improvements
Build 869001650v2405.012024-09-17 18:11:11
Minor bug fixes and improvements
Build 865838462v2403.012024-05-30 16:36:14
Bug fixes and improvements.
Build 863267347v2401.012024-01-31 18:56:46
Minor bug fixes and user improvements. Biometrics Login.
Build 861289183v2307.012023-11-29 18:26:11
Minor bug fixes and user improvements
Build 859921484v2305.022023-09-15 16:19:46
Support for iOS 17
Build 859678233v2305.012023-09-08 15:37:51
- The minimum required OS is now 14.0 - Minor bug fixes and user improvements
Build 859113428v2304.012023-08-16 14:37:20
Bug fixes and enhancements
Build 857868334v2303.012023-06-26 13:00:09
Bug fixes and improvements
Build 856801737v2302.012023-05-02 20:29:45
Bug fixes and improvements
Build 855651704v2301.032023-03-20 14:11:54
fixed issue with saving recurring payments
Build 855471943v2301.022023-03-15 10:25:37
Bug fixes and improvements
Build 853747322v2106.112022-12-07 13:37:55
Bug fixes and improvements
Build 852537909v2106.102022-10-12 11:43:14
Bug fixes and improvements
Build 851764999v2106.92022-08-25 19:48:21
Bug fixes and improvements
Build 850691722v2106.8.12022-07-13 17:17:14
Bug fixes and improvements
Build 850419235v2106.82022-06-29 16:03:47
Bug fixes and Improvements
Build 848581515v2106.72022-04-27 08:32:47
Bug fixes and enhancements

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 170 of 170 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree13.1k2.326.3.0
GB en-GBFree1402.026.3.0
CA en-CAFree752.126.3.0
AU en-AUFree601.826.3.0
NL nlFree391.826.3.0
DE de-DEFree381.926.3.0
FR fr-FRFree292.826.3.0
SA en-GBFree243.126.3.0
BR pt-BRFree112.526.3.0
NZ en-AUFree101.526.3.0
SE svFree102.426.3.0
CH de-CHFree82.626.3.0
DO es-MXFree73.726.3.0
FI en-GBFree72.726.3.0
IT itFree72.626.3.0
ES es-ESFree62.826.3.0
IE en-GBFree61.826.3.0
VN en-GBFree62.826.3.0
AE en-GBFree55.026.3.0
AT de-DEFree53.426.3.0
BE en-GBFree43.026.3.0
CN zh-Hans-CNFree42.026.3.0
CO es-MXFree44.026.3.0
EC es-MXFree44.826.3.0
PH en-GBFree43.526.3.0
RO en-GBFree43.026.3.0
BH en-GBFree33.326.3.0
CZ en-GBFree32.326.3.0
HU en-GBFree31.726.3.0
JP jaFree31.026.3.0
NG en-GBFree33.026.3.0
RU ruFree32.326.3.0
TR en-GBFree32.326.3.0
AI en-GBFree23.026.3.0
BS en-GBFree25.026.3.0
DK en-GBFree24.026.3.0
HR en-GBFree21.026.3.0
IL en-GBFree24.026.3.0
IN en-GBFree23.026.3.0
JM en-GBFree23.526.3.0
NO en-GBFree25.026.3.0
SV es-MXFree25.026.3.0
TT en-GBFree21.026.3.0
BB en-GBFree15.026.3.0
BF en-GBFree11.026.3.0
CY en-GBFree15.026.3.0
EG en-GBFree15.026.3.0
GH en-GBFree12.026.3.0
GT es-MXFree15.026.3.0
HK zh-Hant-HKFree11.026.3.0
HN es-MXFree11.026.3.0
KE en-GBFree13.026.3.0
KW en-GBFree14.026.3.0
KY en-GBFree14.026.3.0
MY en-GBFree13.026.3.0
QA en-GBFree15.026.3.0
SK en-GBFree11.026.3.0
UG en-GBFree14.026.3.0
ZA en-GBFree13.026.3.0
AF en-GBFree0—26.3.0
AG en-GBFree0—26.3.0
AL en-GBFree0—26.3.0
AM en-GBFree0—26.3.0
AO en-GBFree0—26.3.0
AZ en-GBFree0—26.3.0
BA en-GBFree0—26.3.0
BJ en-GBFree0—26.3.0
BM en-GBFree0—26.3.0
BN en-GBFree0—26.3.0
BO es-MXFree0—26.3.0
BT en-GBFree0—26.3.0
BW en-GBFree0—26.3.0
BY en-GBFree0—26.3.0
BZ en-GBFree0—26.3.0
CD en-GBFree0—26.3.0
CG en-GBFree0—26.3.0
CI fr-FRFree0—26.3.0
CM fr-FRFree0—26.3.0
CR es-MXFree0—26.3.0
CV en-GBFree0—26.3.0
DM en-GBFree0—26.3.0
DZ en-GBFree0—26.3.0
EE en-GBFree0—26.3.0
FJ en-GBFree0—26.3.0
FM en-GBFree0—26.3.0
GA fr-FRFree0—26.3.0
GD en-GBFree0—26.3.0
GE en-GBFree0—26.3.0
GM en-GBFree0—26.3.0
GW en-GBFree0—26.3.0
GY en-GBFree0—26.3.0
ID en-GBFree0—26.3.0
IQ en-GBFree0—26.3.0
IS en-GBFree0—26.3.0
JO en-GBFree0—26.3.0
KG en-GBFree0—26.3.0
KH en-GBFree0—26.3.0
KN en-GBFree0—26.3.0
KR koFree0—26.3.0
KZ en-GBFree0—26.3.0
LA en-GBFree0—26.3.0
LB en-GBFree0—26.3.0
LC en-GBFree0—26.3.0
LK en-GBFree0—26.3.0
LR en-GBFree0—26.3.0
LT en-GBFree0—26.3.0
LU en-GBFree0—26.3.0
LV en-GBFree0—26.3.0
LY en-GBFree0—26.3.0
MA en-GBFree0—26.3.0
MD en-GBFree0—26.3.0
ME en-GBFree0—26.3.0
MG en-GBFree0—26.3.0
MK en-GBFree0—26.3.0
ML en-GBFree0—26.3.0
MM en-GBFree0—26.3.0
MN en-GBFree0—26.3.0
MO zh-Hant-HKFree0—26.3.0
MR en-GBFree0—26.3.0
MS en-GBFree0—26.3.0
MT en-GBFree0—26.3.0
MU en-GBFree0—26.3.0
MV en-GBFree0—26.3.0
MW en-GBFree0—26.3.0
MZ en-GBFree0—26.3.0
NA en-GBFree0—26.3.0
NE en-GBFree0—26.3.0
NI es-MXFree0—26.3.0
NP en-GBFree0—26.3.0
NR en-GBFree0—26.3.0
OM en-GBFree0—26.3.0
PA es-MXFree0—26.3.0
PE es-MXFree0—26.3.0
PG en-GBFree0—26.3.0
PK en-GBFree0—26.3.0
PL en-GBFree0—26.3.0
PT pt-PTFree0—26.3.0
PW en-GBFree0—26.3.0
PY es-MXFree0—26.3.0
RS en-GBFree0—26.3.0
RW en-GBFree0—26.3.0
SB en-GBFree0—26.3.0
SC en-GBFree0—26.3.0
SG en-GBFree0—26.3.0
SI en-GBFree0—26.3.0
SL en-GBFree0—26.3.0
SN en-GBFree0—26.3.0
SR en-GBFree0—26.3.0
ST en-GBFree0—26.3.0
SZ en-GBFree0—26.3.0
TC en-GBFree0—26.3.0
TD en-GBFree0—26.3.0
TH en-GBFree0—26.3.0
TJ en-GBFree0—26.3.0
TM en-GBFree0—26.3.0
TN en-GBFree0—26.3.0
TO en-GBFree0—26.3.0
TW zh-Hant-TWFree0—26.3.0
TZ en-GBFree0—26.3.0
UA en-GBFree0—26.3.0
UY en-GBFree0—26.3.0
UZ en-GBFree0—26.3.0
VC en-GBFree0—26.3.0
VE es-MXFree0—26.3.0
VG en-GBFree0—26.3.0
VU en-GBFree0—26.3.0
XK en-GBFree0—26.3.0
YE en-GBFree0—26.3.0
ZM en-GBFree0—26.3.0
ZW en-GBFree0—26.3.0

Reviews 30 reviews · CA

★★★★★
Helps me stay connected!
I have been using JPay for years and it’s always worked great for me. I am in Canada and my friend is in the United States and it helps us stay connected. I love all the features like videogram etc and I’ve never had an issue myself. Also, the rates are really reasonable. I’d say that the rates are great. I’ve seen another app that says that it allows you to message prisoners in the United States and the website looked sketchy and they wanted $10 for one photo and one message no way. Jpay has been good, for me.
MeleeY0urFace2025-03-29
★★★★★
Never worked
I’m never able to connect. I send tge report to Jpay and they never replies. Poor app Still to this day, they did NOTHING to help!
miss_laloue2023-04-23
★★★★★
Terrible
If I could give it less than one star I would. It barely ever works. Things don’t load and the app always crashes. Reports get sent to them and they never reply or do anything about it. The only time it doesn’t have a problem loading is when you buy stamps and they take your money. Go figure that’s the only time the app wants to work. Ridiculous.
USERRR11902023-02-25
★★★★★
Works super well !
I don’t know why people have such bad experiences with this App … it works perfectly fine . I keep contact daily with my innate . I send pictures and video gram easily . I receive and send messages without a problem . Definitely a must have to stay in touch .
thats alright mama2022-11-05
★★★★★
Fix videograms.
The videograms aren’t loading and I cant view old ones. When I refresh I see duplicates. I cant see old videos
mtrenchgal2022-04-29
★★★★★
Constant Crashing
So many problems with this app. It’s trash
Strich9poison2021-08-17
★★★★★
Horrible!
They deny pictures all the time but I’ve never had an issue mailing them. Jpay will tell you it’s the facility and the facility will tell you it’s jpay.
Maria Jem2021-06-23
★★★★★
Emails ???
For the past days we’re having problems sending and receiving messages but I am being charged for
mr p20212021-04-30
★★★★★
I
What’s going on today? I can’t get into any of the emails or write one since I updated ??
natiiva892021-04-27
★★★★★
App crashes
Doesnt log in, even the website has issues logging in. Cant access emails which we pay for...
SofiaHaider2021-03-25
★★★★★
Annoyed
My videos aren’t loading anymore i dont know why
Teshondra.2697222021-03-14
★★★★★
Loved it before the recent update
Messages don’t go through fast anymore, messing up the messaging and wasting stamps, hopefully it gets fixed ... it was better before the update happened
skylardee962021-03-12
★★★★★
I love it!
The app send me late notifications to told me that i've received a message (already have opened them) but except that little bug, it goes well! I can send pictures and mails. No problem with stamps or connection. I like it. Thank you!
tsÿzuckaï2021-01-22
★★★★★
Very very very bad
If i could gave them 0 i would gladly they are useless 🤬🤬🤬
Mknm642020-12-09
★★★★★
Constant frustration
I haven’t been able to log in using the app for almost a year now. It just says to try again later. So I log in on my laptop but I can’t video gram from there as there’s no option to. I’ve email customer support twice and not received actual help on the issues. No response at all to the last email. For me the app is useless.
danioday2020-08-03
★★★★★
Not bad. So far enjoying
Not bad. Photos don’t seem to send fast at all but I only had it for a couple days now. Fix that bug maybe.
gvgknstcc2020-04-08
★★★★★
App crashes when I try to buy stamps
I’ve received one email but I can’t reply because every time I try to buy stamps, the app just crashes and shuts down. So disappointing.
Bbelle23002019-12-25
★★★★★
Glitchy but better than snail mail
People are grumpy because it’s glitchy. Yes. It is fairly glitchy. Which can be frustrating. But it is totally functional. I thank my lucky stars that I get to talk to my friend multiple times a week rather than once every 2-3 weeks, and that I can go back and read what I wrote so we can keep on track with our conversations. I like and appreciate this app a lot. I hope for continued improvements, of course. But I’m happy that this technology is available at all.
ca117yy2019-09-30
★★★★★
Junk of a app
Crashes , doesn’t take payment . Errors , times out. Useless app. Says to update, but there is no update available in App Store.
Toe in my bum2019-09-24
★★★★★
Video Visits on IPhone
When are you guys going to link up with Apple!
anjaliscardinal2019-09-03
★★★★★
Email history chopped off at the knees
App works ok for. me, other than saving a draft. As long as I don't accidentally close my partially written email stays put. Fixing that would be nice. A bit pricy but way better than physical stamps.
Midnitteangel2019-08-14
★★★★★
Slow
What happened to the send money option? Now it’s a recurring money train. I just want to send a one time transfer. Then I would be wanting to send a one time for Xmas, so get this fixed by December please.
wickedfairyxx2019-08-10
★★★★★
Worst App ever
Horrible app doesn’t let you proceed to the next step
Qxxrui2019-07-22
★★★★★
Buggy app
I correspond with a penpal via this app. I don’t even know the person very well, and the app calls him “my loved one”, I mean I feel sympathy, but “love” would be a little too much. The notifications in the app are extremely delayed, both the pop ups and the emails sent to my address, I often receive a notification 2-3 hours AFTER I have read a new message, and, obviously, there are no new messages. One of my emails got rejected, but I received no notification or explanation, JPay just ate the pennies. In fact, the notification was sent to my penpal, so it took us a while to figure out what
Sasha from Vancouver2019-06-12
★★★★★
No reply
I’ve sent 3 emails one in Jan. One in February and one in March. I have yet to get a reply All I get are notices that say update jpay I have the 1904 update This app or something isn’t working?
j drinkwater2019-05-03
★★★★★
Waste of my money
I agree with all these negative reviewers. I’ve received 3 notifications I have new messages over the last 2 days and I still have no messages to read from my loved one. And now my messages are disappearing. With today’s technology, this is what we have!!!
🦞🦞2019-04-23
★★★★★
Emails missing and crashes
JPay is super glitchy. It crashes when writing emails and doesn’t ‘auto save drafts’. I had 28 sent and received emails and now I have 23 and he has 21. I have this app set up for badge notifications and it NEVER works. I get email notifications that say I have incoming mail that never arrives. It keeps prompting me to update the app and that my version isn’t supported, but there is no other version????!!! I’ve deleted and redownloaded it three times. Ulg. This app is frustrating.
jamiema392019-04-05
★★★★★
Definitely agree
I definitely agree so many fixtures is needed
AppleJ19902019-04-01
★★★★★
Slow app
I got an email last night at 3:15 am that an inmate has sent me an email. 12 hours laster the email has still not shown up on the app. Seems I’ve had other missing emails which I was charged for. Disappointing slow system! Rip off.
Allybopp2019-03-03
★★★★★
Canada JPay
Of course any US site is set up for themselves and don’t take under account any other Countries. They are the Universe and all that matters. All they list is Alberta, cause they see Canadians living in Igloos and having only one province. So many inmates from around the world are being refused transfer back to their country by the Americans, yet no accommodations for them in or out of prison.
Grenouille 20042018-12-31

Change log 28 changes · CA

✎
releaseNotes updated
New name and address requirements for online accounts and minor bug fixes.
✎
description updated
The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and
✎
name updated
JPay
◆
Version 26.3.0 released
New name and address requirements for online accounts and minor bug fixes.
◆
Version 26.2.0 released
Bug Fixes & Improvements: Resolves intermittent issues affecting profile creation, profile updates and payments.
◆
Version 26.1.0 released
Minor bug fixes.
◆
Version 25.3.0 released
Improvements and minor bug fixes.
◆
Version 25.2.0 released
User improvements and minor big fixes.
◆
Version 2501.01 released
Minor bug fixes and improvements
◆
Version 2407.01 released
Minor bug fixes and improvements.
◆
Version 2406.01 released
Minor bug fixes and improvements
◆
Version 2405.01 released
Minor bug fixes and improvements
◆
Version 2403.01 released
Bug fixes and improvements.
◆
Version 2401.01 released
Minor bug fixes and user improvements. Biometrics Login.
◆
Version 2307.01 released
Minor bug fixes and user improvements
◆
Version 2305.02 released
Support for iOS 17
◆
Version 2305.01 released
- The minimum required OS is now 14.0 - Minor bug fixes and user improvements
◆
Version 2304.01 released
Bug fixes and enhancements
◆
Version 2303.01 released
Bug fixes and improvements
◆
Version 2302.01 released
Bug fixes and improvements
◆
Version 2301.03 released
fixed issue with saving recurring payments
◆
Version 2301.02 released
Bug fixes and improvements
◆
Version 2106.11 released
Bug fixes and improvements
◆
Version 2106.10 released
Bug fixes and improvements
◆
Version 2106.9 released
Bug fixes and improvements
◆
Version 2106.8.1 released
Bug fixes and improvements
◆
Version 2106.8 released
Bug fixes and Improvements
◆
Version 2106.7 released
Bug fixes and enhancements
expanded screenshot