Cathay Pacific

This app made Booking a flight stress-less. Nice work to the developers 🤓👍

Horrible service. How can anybody can make 7 kg carryon and personal item laptop backpack together. CEO should verify his carryon and laptop bag before enforcing on customers at gate. I have been traveling last 26 years, I never saw such a bad service. I do not recommend this airlines.

App has improved!

The loading time is a little bit long but works pretty well.

Have to log into this app every single time - sufficiently annoying to book elsewhere Also it will change your FF number without consent, even if the one you booked with is higher. You can’t change it back at check in - the kiosks they insist on everyone using just error out. Cathy used to be the best airline. No more.

The biggest annoyance with the app is once you add a booking while not logged into your CX account - the trip disappears off the Home section within a day The people writing this app need to understand that a lot of us flying CX have status on another airline so we are not members. Every other Airlines app seems to handle this well except CX

Very hard to finish😖system is super slow, keep to ask me re do☹️

Trying to check in for an international flight on this app was horrific and painful!!! The personal details section would not let me submit, no matter where I tapped. The travel document section scanned my passport and Visa correctly, then refused to submit because “something” was missing without saying what. I ended up manually retyping everything, which took forever and made me late checking in. then I use the Cathay Pacific website, and it worked flawlessly. I deleted the app. I’ve never seen such a simple check-in process made so buggy and frustrating!

Easy to navigate

Easy to book flights

So many bugs in the check in. Button unresponsive and crashes many times.

Great app

Most the app works great except check in. The personal information and emergency contact doesn’t save preventing check in

Easy to use website but expensive flights

This is my second time taking Cathay the app is so easy to use. Highly recommend

Didn’t allow to adjust the check in selection

Not enough time to think, the app already shut me off from buying the ticket! It is a big purchase! Should have more time for user of app to think!

App is outdated and a lot of the features do not work. Can’t look at upgrade options and changing your flight does not work on the app. Even leaving this review was a nightmare!!

Absolutely seamless. Mind you the extra security precautions taken can sometimes feel a bit of an overkill BUT BETTER SAFE THAN SORRY

This was my first time using the app, and initially I felt a bit hesitant because of some of the feedback I had seen. Additionally, since I was using it for international travel, I was unsure how reliable and convenient it would be. However, my experience with the Cathay Pacific app turned out to be very positive. The app was extremely convenient and user-friendly throughout my international trip. I was able to easily access my flight information, manage my booking, and stay updated with any important notifications. Everything was clearly organized, which made navigating the app simple and ef

App experience good & will share flight experience later

Isn’t work properly when scanning green card and seat selecting is loading on and off.

Offered online check in but never issue a mobile boarding pass … poor ! Should have lower one star my rate is half star

Had to click several times to save seat information as it would not save. It was frustrating navigating around.

Excellent experience and helpful for managing travel

Have been flying on CP for the past 2 years to China, HK and Madrid and I find their app to be easy to use and a great service onboard.

The app is full of bugs and I can’t check in because it keeps asking me to enter visa info that I don’t even need in the first place. Very frustrating.

My first time traveling on Cathay Pacific . And my first time flying over 21hrs with an airline ..I flew economy and was pleasantly surprised as well as grateful for the additional comfort amenities inclusive in my ticket price point ..Service was outstanding as was the attention to detail the was given to the guest in my cabin area ..If you want to be treated like a first class passenger but need to stay at a price point relative to your comfort level , I only suggest Cathay Pacific Airlines …

What can one say … so easy and convenient. Tap tap and ready to go! Love it!

The Cathay Pacific app is a mess. It constantly locks me out even when my login details are correct. I’ll enter my membership number or my email or my cell no. with the correct password and it still fails! How is this bug still not fixed and how does this app have 4.3 stars?! Incredibly frustrating to use.