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11 of 175 storefronts
Content in en-US
156 Ratings
1.8
★★★★★
Age Rating
4+
Years
Language
EN
Size
150
MB

Information

Apple ID1357658699
Bundle IDcom.realgreen.MobileLive.iOS
SellerSeller
Min iOS9.0
Min macOS11.0
Device familiesiphone, ipad, ipod
Released2018-11-13
Copyright© 2020 Real Green Systems. All rights reserved.
Privacy policyLink ↗

Preview 2 platforms

iPhone 5 images

iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot

iPad 5 images

iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot

What’s New Version 4.3.226

Fixed various printing issues Improved PDF viewer

Description

Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. Collect production to upload back to the office as soon as its complete Access the latest navigation maps without having to check for updates Route and dispatch stops to the field as they come in Generate and print estimates in the field Add new jobs without having to enter them in Service Assistant Print customer invoices, including upsell coupons on site Perform block leading and add customers to generate new sales (Service Assistant and Mobile Live licenses required) *Continued use of GPS running in the background can dramatically decrease battery life.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 870961918v4.3.2262025-01-29 12:15:23
Fixed various printing issues Improved PDF viewer
Build 868971163v4.3.2252024-09-16 15:50:13
Changed autopay enrollments to not require a payment Fixed an issue that some users were seeing when attempting to make a phone call
Build 864537115v4.3.2242024-09-09 16:51:58
Required update to ensure compliance with payment card standards Fixed image compression issues that some users may have been experiencing
Build 855468176v4.3.2212023-03-15 19:37:36
Required update to ensure continued proper operation of live truck tracking feature
Build 848367795v4.3.2202022-04-20 12:52:42
Fixed a problem where printing estimates would bring up the preview in some cases Added logic to support surcharges while printing invoices
Build 846421335v4.3.2192022-01-10 17:56:17
Fixed issues in the route listing that was causing doubled downloads and work from previous or future seasons to not download.
Build 845777237v4.3.2182021-12-15 12:00:33
Fixed an issue where stops can disappear from the route listing when changing routes under certain conditions.
Build 845459252v4.3.2162021-11-20 16:20:48
Fixed an issue where dialog boxes could be opened multiple times on the customer screen under certain conditions.
Build 844059467v4.3.2152021-11-09 12:05:32
Update the remit calculations on invoices to align with SA5 Fixed printing issues with iOS 15 Fixed an issue where not all programs/services could show up on the customer screen under certain conditions
Build 843827164v4.3.2092021-09-07 00:08:50
Fixed an issue where the route can be cleared when logging into the app Removed the automatic route refresh when app is forced closed Removed the duplicate signature when emailing estimates
Build 843598478v4.3.2082021-08-14 02:08:51
Changed some invoice remit calculations Prevented the due date from being displayed on invoices when it should not have been
Build 843519988v4.3.2062021-08-11 18:10:58
Fixed a problem adding locations to master products
Build 843316446v4.3.2052021-08-07 14:51:44
Changed invoice remits to follow SA5 remit logic Added due dates to remits Changed vehicle selection logic to only allow vehicles from the employees branch Fixed an issue with Credit Holds not displaying properly Fixed an issue with auto selection of all targets on a product
Build 843171185v4.3.1282021-07-20 17:26:59
Fixed an issue adding master products to a job
Build 843074835v4.3.1272021-07-17 22:14:17
Added the ability to get route assignments from the SA5 VRD data Removed the ability to add services/programs to previous years Improved the default phone number logic Additional changes to improve dark mode readability Several printing/forms changes
Build 842651535v4.3.1192021-06-20 02:10:13
Added the ability to select and edit multiple products at the same time in production entry Added customization for emailing of invoices Several report improvements Added options for size and price displays on the route listing
Build 842554925v4.3.1162021-06-08 01:50:12
Fixed a bug where the "wrong location" prompt would be displayed on all stops during production entry and would update customers to the wrong location.
Build 842389541v4.3.1152021-06-06 01:10:29
This version contains bug fixes, stability, and performance improvements Improved appearance when using "Dark Mode" Removed formatting on phone numbers when storing them Added additional error logging and exception handling Added the ability to turn off update notifications Added a "pull to refresh" feature to the route listing Added an option to re-geocode customers from the estimate screen Fixed a number of exceptions that have been recorded by internal logging
Build 842063318v4.3.1102021-05-09 00:10:59
This version contains bug fixes, stability, and performance improvements. We have added additional logging to capture errors that occur in more areas The popup messages have been standardized and centralized to provide clearer and more consistent messages The call log has been updated to be faster and more responsive
Build 842011782v4.3.1072021-04-30 03:35:50
Changed the linked document viewer to not ask for a password when loading certain documents Fixed the address not populating automatically when taking payment Fixed an issue where timers would not start when adding additional work in production
Build 841971583v4.3.1052021-04-29 00:10:01
Changed the linked document viewer to not ask for a password when loading certain documents Fixed the address not populating automatically when taking payment Fixed an issue where timers would not start when adding additional work in production
Build 842006008v4.3.1062021-04-29 16:43:10
This version contains bug fixes, stability, and performance improvements. We have added additional logging to capture errors that occur in more areas The popup messages have been standardized and centralized to provide clearer and more consistent messages The call log has been updated to be faster and more responsive
Build 841945376v4.3.1042021-04-26 20:52:42
Fixed an issue that prevented the service station screen from opening when performing production.
Build 841695167v4.3.1022021-04-25 03:52:56
This version contains bug fixes, stability, and performance improvements. We have updated core frameworks and added additional logging to support future updates. We have eliminated a number of bugs and issues potentially causing application crashes.
Build 841251072v4.2.3362021-04-10 23:52:33
Added logic to indicate if a service is prepaid or on autopay Changed the call log status logic when no default status is selected Updated several areas of the app to reduce the chance of errors occurring Added additional error logging and handling

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 11 of 175 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree1561.84.3.226
CA en-CAFree111.04.3.226
GB en-GBFree32.04.3.226
AU en-AUFree04.3.226
DE de-DEFree04.3.226
FR fr-FRFree04.3.226
IE en-GBFree04.3.226
IN en-GBFree04.3.226
IT itFree04.3.226
LK en-GBFree04.3.226
SV es-MXFree04.3.226

Not available in: AE, AF, AG, AI, AL, AM, AO, AR, AT, AZ, BA, BB, BE, BF, BG, BH, BJ, BM, BN, BO, BR, BS, BT, BW, BY, BZ, CD, CG, CH, CI, CL, CM, CN, CO, CR, CV, CY, CZ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, FJ, FM, GA, GD, GE, GH, GM, GR, GT, GW, GY, HK, HN, HR, HU, ID, IL, IQ, IS, JM, JO, JP, KE, KG, KH, KN, KR, KW, KY, KZ, LA, LB, LC, LR, LT, LU, LV, LY, MA, MD, ME, MG, MK, ML, MM, MN, MO, MR, MS, MT, MU, MV, MW, MX, MY, MZ, NA, NE, NG, NI, NL, NO, NP, NR, NZ, OM, PA, PE, PG, PH, PK, PL, PT, PW, PY, QA, RO, RS, RU, RW, SA, SB, SC, SE, SG, SI, SK, SL, SN, SR, ST, SZ, TC, TD, TH, TJ, TM, TN, TO, TR, TT, TW, TZ, UA, UG, UY, UZ, VC, VE, VG, VN, VU, XK, YE, ZA, ZM, ZW

Reviews 30 reviews · US

★★★★
Terrible. Crashes often. Slows my production daily.
Title says it. I’m stuck with this system unfortunately.
Herb_Ez2026-01-16
★★★★
Crash Freeze
The app crashes all of the time. It’s slow as can be and actually slows production down. Can’t do multiple stops at once and it’s hard to navigate through different tabs due to the speed. Not to mention there’s not much you can do with the app as customer account screen looks terrible. If the app was like the webpage then it would be significantly better. No updates that make a difference over the 4 years I’ve used it.
TK19402026-01-13
★★★★
Slow and Infuriating
We use this app for our routes at the lawn care business I work for, and I must say it’s incredibly slow and unoptimized. Easily adds five minutes to each stop cause it needs to reload each time you clock in or out of a property. Constantly not responsive and logs out the user randomly.
iParriedG0D2025-09-18
★★★★
Horrible. Constantly have problems.
Do not use this app for your business. Always freezing for my employees, gps is constantly wrong with this app. Has had many times not working all day and interfering with production.
Djdhbfndlwoejw2025-07-30
★★★★
Very Slow and Freezes constantly
I can’t be more honest when I say this app is not worth it. Take your business elsewhere. This is not convenient for any business and will end up wasting you more time than it saves my logging things manually. They really need to do some heavy maintenance on this app to accommodate for their lack of development.
BillBob jones2025-03-12
★★★★
Great for everything except taking pictures and having them upload so you have them.
After you complete a stop it takes about 20-25 minutes for the attachments to “upload” and then the app logs you out and crashes.
King420fly2025-03-07
★★★★
Trash
Complete garbage app
jfjdjdnfj2025-03-07
★★★★
Honestly it’s awful
This app is overwhelming, bulky, limited in it customization you may want for your companies needs. We went from Field Routes to this app and it’s a total downgrade. If field routes is more expensive it’s because it’s worth it. It’s a far superior app that allows you to tailor it what you want and need. Your employees will gripe at you for weeks trying to figure this mess of an app out.
Clay45332025-03-04
★★★★
I use it for work, it function’s but….
This app will crash anywhere from 2-10 times a day. I do not see the need for it to lock you out for it to refresh every time you do something in the app, every other app does background refreshing. It is impossible to do anything quickly in the app, it does not feel polished. (Have to tap buttons 3-4 times to select things) It is missing key features I believe any app like this should have. For example, I would like to add personal notes on customer’s accounts that they won’t see right in the app so the next time I visit the property I can see any notes I left for myself. Such as “use the
samuel miracle2024-08-13
★★★★
Try harder.
This is one of the worst apps I’ve ever been forced to use. Idea is great execution is awful. Things load over and over again for no reason. If you need to back out of a customer from the address line you can’t. It just forces you to punch something in then crashes. Pen and paper was superior and wasted realistically less paper then this high end paper in the printer. Businesses should really look to something else until they make this better. 2 stars is about right for an average rating.
★★★★
Change
They have went from must have software to ready to get rid of software. They change so much so fast that I don’t think their hand knows what their fingers are doing. This creates problems they have to fix on a regular basis. If the problem isn’t affecting everyone, you get put on the back burner for months. Not happy with software or support
★★★★
I would rather write everything out.
Having to use this app makes me want to change careers. There are connection/slow load speed issues that haven’t been fixed for 5 years. Im convinced they don’t even have developers. I guess being a 2 star app is good enough.
bakilly2024-06-17
★★★★★
Slow
My company uses this app and the idea of it is great however it functions terribly. It’s continuously crashes drains battery life way too fast, overheats phones, and just overall becomes more of a hindrance than a help.
Slowbirdie2024-06-06
★★★★
Loading
Takes forever; 50% of my workday is waiting for this app to load…
★★★★
App has problems
Great app when it works. We have the fastest new iPhones and still this logs out at least 10 times a day. Takes as long to input production as it does to service the lawn. And of course another price increase with worse customer service. Someone needs to come up with a working software and put this out of business
White boy57112023-12-09
★★★★
Crashes constantly
Have to use this use for work. It crashes and lags non stop and has been this way for 2 years. Great concept but horrible support by the developers.
Donimo's iPod2023-09-06
★★★★
Not well designed - Crashes non stop
The app is made to be primarily for IOS, so good luck if employees on your team have android. Because a lot of features do not work well such as tracking. The app is always crashing, especially if you are in a lower phone service area. As we all know, maps and google maps are limited in their ability to find certain addresses. It would be nice if there was a way “locate” a certain address on the technicians side of things so they could save difficult customers locations.
USAMaverick2023-08-03
★★★★
Terrible. Constant Glitches
Expensive software that never quite works correctly. When they do “maintenance” it messes up something that works at a mediocre level. This app will surely make your staff frustrated. Jobs don’t close out, kicks you off the app, gsp is inaccurate- takes you to the wrong address. List goes on and on. Escalating to management is useless. Questions to support line goes unanswered “it must be a glitch”?!? Very disappointing. Doesn’t deserve 1 star…more like a big fat 0
Kfernandez2023-06-09
★★★★
Bad, bad,bad
I highly discourage anyone from getting Real Green or the Mobile Live App. I would not use this app and program if I did not have to. The program is difficult to work through and has many bugs. The app is even worse. It freezes up regularly and is useless to the crew in the field. Always slow to load up. The company should have fixed this years ago. I can’t believe I have to pay for this crap. Bad, bad, bad.
★★★★
Terrible software and app, don’t waste your time
don’t waste your time, this app is absolutely garbage. it’s out of date, the user interface is slow and clunky. the app freezes and crashes all the time and it constantly refreshes every single time you click on something. i’m not one to write reviews for anything, good or bad. this app needs to be fixed and it’s a shame that it cost so much to use because it’s not worth it at all. i would rate this 0 stars if i could.
jjmarko2023-05-08
★★★★
Terrible
The app run in the back of the phone even when not opened or operating having your location and using your battery when not opened and when opened it drains the life outta your phone and destroys the battery
mormonjuul2022-11-01
★★★★
Do not get
The app constantly logs you out, when you finally do get log back in it is extremely slow. This app will half your productivity
moshieldee2022-10-07
★★★★
Don’t waste your time
Just app is absolute trash.
pinglingingting2022-07-07
★★★★
GARBAGE!!!!
Freezes and crashes more than it actually works!!!! Total waste of time during a busy work day
boomer28012022-06-15
★★★★
Constantly Crashing
I wish that this app would quit crashing on me every second or third time I use it. It is incredibly annoying to have to reboot my iPad 10 to 15 times a day, and log back into mobile live 10-15 times a day, because the app crashes on me constantly. I wish you guys would update it and make it more stable. Thousands of users would thank you!
Misterzu12022-05-16
★★★★★
Has Potential
App is ok. Can be counter intuitive. Way too much loading. Prone to freezing and slow to update.
PrimeTimeAG2022-04-26
★★★★★
Okay
Can we please fix how the app constantly kills itself during a stop requiring a full log in every 15 minutes?
zachdrenthe2021-12-16
★★★★
Absolute garbage
Slow and clunky. Crashes after every stop. I spend an extra 5-10 minutes at each stop trying to enter my info into it between crashes. Garbage app from a garbage company.
Miker3312021-12-15
★★★★★
When it works, it’s great
My company uses this app and I personally have been using it for about six months. When the app works, it’s great! But… Most days the app crashes anywhere between 6 to 10 times a day, freezes when loading my remaining customers, and is extremely slow during the initial start up in the morning. If I didn’t have to login to the app half a dozen to a dozen times a day, this app would be fantastic! I shouldn’t have to practically log into the app almost every time I finish with a customer.
TM-GWJR2021-12-14
★★★★
Not productive
Complete garbage application. Never worked properly not a single day.

Change log 28 changes · US

releaseNotes updated
Fixed various printing issues Improved PDF viewer
description updated
Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. Collect production to up
name updated
Mobile Live
Version 4.3.226 released
Fixed various printing issues Improved PDF viewer
Version 4.3.225 released
Changed autopay enrollments to not require a payment Fixed an issue that some users were seeing when attempting to make a phone call
Version 4.3.224 released
Required update to ensure compliance with payment card standards Fixed image compression issues that some users may have been experiencing
Version 4.3.221 released
Required update to ensure continued proper operation of live truck tracking feature
Version 4.3.220 released
Fixed a problem where printing estimates would bring up the preview in some cases Added logic to support surcharges while printing invoices
Version 4.3.219 released
Fixed issues in the route listing that was causing doubled downloads and work from previous or future seasons to not download.
Version 4.3.218 released
Fixed an issue where stops can disappear from the route listing when changing routes under certain conditions.
Version 4.3.216 released
Fixed an issue where dialog boxes could be opened multiple times on the customer screen under certain conditions.
Version 4.3.215 released
Update the remit calculations on invoices to align with SA5 Fixed printing issues with iOS 15 Fixed an issue where not all programs/services could show up on the customer screen under certain conditions
Version 4.3.209 released
Fixed an issue where the route can be cleared when logging into the app Removed the automatic route refresh when app is forced closed Removed the duplicate signature when emailing estimates
Version 4.3.208 released
Changed some invoice remit calculations Prevented the due date from being displayed on invoices when it should not have been
Version 4.3.206 released
Fixed a problem adding locations to master products
Version 4.3.205 released
Changed invoice remits to follow SA5 remit logic Added due dates to remits Changed vehicle selection logic to only allow vehicles from the employees branch Fixed an issue with Credit Holds not displaying properly Fixed an issue with auto se
Version 4.3.128 released
Fixed an issue adding master products to a job
Version 4.3.127 released
Added the ability to get route assignments from the SA5 VRD data Removed the ability to add services/programs to previous years Improved the default phone number logic Additional changes to improve dark mode readability Several printing/for
Version 4.3.119 released
Added the ability to select and edit multiple products at the same time in production entry Added customization for emailing of invoices Several report improvements Added options for size and price displays on the route listing
Version 4.3.116 released
Fixed a bug where the "wrong location" prompt would be displayed on all stops during production entry and would update customers to the wrong location.
Version 4.3.115 released
This version contains bug fixes, stability, and performance improvements Improved appearance when using "Dark Mode" Removed formatting on phone numbers when storing them Added additional error logging and exception handling Added the abilit
Version 4.3.110 released
This version contains bug fixes, stability, and performance improvements. We have added additional logging to capture errors that occur in more areas The popup messages have been standardized and centralized to provide clearer and more co
Version 4.3.107 released
Changed the linked document viewer to not ask for a password when loading certain documents Fixed the address not populating automatically when taking payment Fixed an issue where timers would not start when adding additional work in prod
Version 4.3.106 released
This version contains bug fixes, stability, and performance improvements. We have added additional logging to capture errors that occur in more areas The popup messages have been standardized and centralized to provide clearer and more cons
Version 4.3.105 released
Changed the linked document viewer to not ask for a password when loading certain documents Fixed the address not populating automatically when taking payment Fixed an issue where timers would not start when adding additional work in produc
Version 4.3.104 released
Fixed an issue that prevented the service station screen from opening when performing production.
Version 4.3.102 released
This version contains bug fixes, stability, and performance improvements. We have updated core frameworks and added additional logging to support future updates. We have eliminated a number of bugs and issues potentially causing applicati
Version 4.2.336 released
Added logic to indicate if a service is prepaid or on autopay Changed the call log status logic when no default status is selected Updated several areas of the app to reduce the chance of errors occurring Added additional error logging a
expanded screenshot