Smiota

I live in an apartment where I have a mail box and a front door that deliveries will come to. I never used this app before or any of their locations. I have the misfortune of having one of their facilities at my apartment complex. I ordered an item and when it got past the expected delivery date I messaged the shop asking about my order. They sent me confirmation photos that it was delivered and I had to wait for those to figure out that my package was in a lock box. I never received an email or notification and this is for a service I never use. So now my package is held hostage in a dam box

I have lots of problems with my app I have to keep redownloading it. Every time I open it have to put my phone number in the get a code and then it works.

I have to login to it again every day to check for packages and support is non-existent.

The writing on the website is ridiculously dim and very difficult to see‼️

i’ve used this app for my university housing mail room and it has not works since i downloaded it four weeks ago. it worked for about two uses and i have not been able to use it since then.

this app works sometimes, I have to delete and reinstall the app in order to see the packages I have

This all barely works and I have to keep resetting it every week or month

It just sometimes tells me I have a package and I have to uninstall and reinstall for it work again

Every time I receive a package from this app, I have to unlink it re-link it reset my email and then I will get notification that I got one package until the next time I get one where I have to do it all over again I’ve contacted the company several times they told me this won’t happen again and yet it’s still continues to each and every single time so if I don’t get the email notification, then I don’t know or not

Periodically, the app just stops working and will not open the box where my package has been placed. That’s kind of a big deal. No one knows how to solve it. They’re mystified. Utterly. Completely.

I get a lot of packages. The app lets me open the locker(s) without digging up the email or text with the pickup or QR code. No messing with the console tablet. As soon as I'm in the room I can open the door from the app. Also shows a history of my usage.

stuck on connecting to locker what is going on? its 2024 and should not have issues package stuck in the locker just great

When it works it’s great however more often than not it doesn’t work when trying to collect my packages and I just have to enter the pick up code manually

Can’t open up poker been down for days and my stuff in there can’t get out until fixed

Unresponsive it freezes

Although, it is so convenient to get my packages in a more secure way these days, the app isn’t as easy. It has bugs that need to be fixed. It never tells me I have packages unless I open the app. It isn’t convenient anymore when I don’t know I’m getting a package, and the packages sits there for days.

I had two (2) packages, one for FedEx and another for USPS. FedEx notification and item received with no problem. There has been no notification for my USPS post office shipment. I need my package that is still in Pods 1 at my apartment. Please fix. This item is valuable and I need it today.

This app stinks

Was good when it worked, but app no longer functions.

I have had issues with this app since I downloaded. First it wouldn’t register when I was in the locker room. Then the green buttons wouldn’t open the lockers. Now I get an error message when I try to open the app. Downloaded because the email notifications keep ending up lost in junk mail and hoped this would be easier. Please fix your app

Not working! I have to rely on email for code and notifications. What’s the purpose?

Cool

Please stop asking for location data access every time I open the app. I know about the settings app and I do not want to “always” allow you to know my location.

The lockers won’t open when I touch the green bands on the app... hasn’t worked for months.

App crashes instantly. Can’t be used. You would think the developers would prioritize releasing an update, but they don’t seem to care.

USELESS! It tells me that I have a delivery but doesn’t show me the scan image so that I can retrieve my package.

Inconsistent service

Requests a lot of tracking information that it should not need. Collects unnecessary data

Useless service , locker and app. Can’t get my package

Love it!!! So simple, quick to get my packages.... wish I can update my name on here but love the convenience so much!