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theRealMophilly

1 review captured · grouped by display name (Apple doesn't publish a unique reviewer id)

★★★★ Caution, buyer Somfy myLink · US
I purchased the base station and paid for installation, to control one awning and one shade. For the first six months it was fine. I could manage the settings from my iPhone and my ipad. Around June 1, 2017, the app said an update was available and accepted the update. After the update the app did not work. The distributor has been awesome. The sent reps out twice. After three calls to support, Somfy authorized a replacement base station. The distributor sent an installer out immediately and go