selfTaughtfarmer

Ally alerted me about a transaction, and included a standard message if this wasn’t authorized by me to please call Ally immediately. I called Ally, and reported it as fraud. Got a provisional credit, but that decision was reversed about 3 months later. Needless to say a police report later and multiple other documents proving this wasn’t me, got me nowhere with Ally. This bank has high interest rates to lure customers in, but beware it’ll cost you later. I have argued with Ally for months about this, and they’re not interested in helping. They keep telling me how thorough an investigati

As a millennial I’m use to calling an 800 number on the back of my rewards card, to speak with a human about my points/shower credits(while on the go) etc. Or review saved fuel receipts with my current points balance etc. Called the 800# and was instructed to use the Loves Connect app to check my points etc. Very disappointed that the app has essentially replaced someone’s job via “convenance.” So I called customer service and had them fix the problem the app took issue with my rewards card. On the flip side I completely understand the creation of the app. It’s free, convenient, quick, an