Yeshu1983

I’ve been a DrinkPrime customer since 2020, back when I moved to Bangalore — and honestly, the product used to be fantastic. The purifier worked smoothly, the app felt like real IoT, and service was prompt and predictable. Fast-forward to 2024, and it feels like a completely different company. The app can’t perform something as basic as syncing. Service requests rarely happen on time. Every interaction ends with generic advice like “switch off your mobile,” “turn off Bluetooth,” “restart the app,” or “the purifier will be serviced shortly.” But nothing actually works. It’s a classic example