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TheRealCraigB
1 review by this name
★★★★★
Horrendous Customer Service
I made a decision to try Ally for both a high yield savings and rollover IRA from another online broker I’ve not been pleased with. I initiated the rollover 2 months ago and it was supposed to be a simple ACAT (automatic) transfer. These are supposed to only take a couple weeks. Not hearing from Ally and sensing a potential issue with the transfer after a month, I called to see what was happening. I called multiple times and sat on hold for over an hours time - each time - before I finally reached someone. He put me on hold several times as he went to “check with the ACAT Team” and others, eac
Ally: Bank, Auto & InvestUS · 2021-05-10