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★★★★★ Poor support — Somfy myLink · US
MyLink worked well for two years. Then suddenly, the app would shut itself down when trying to connect to the MyLink unit. Singh support attempted one round of troubleshooting, with no results. They then informed me that across their entire customer base, three other customers were experiencing what I was experiencing—I guess that was t show me this issue wasn’t going to be a priority to them? I have emailed them three times since and received no response.
End result: I have no automation for