Sheila Torralvo

It took me 48 minutes to wait on a line to claim my 2 souvenir cups for my boys to have. Once I made it to the cashier it took the employee and 2 other managers another 20 minutes to give me the cups due to issues with the systems. This is unacceptable! I spent over an hour as of 11:15 am to claim these cups. Then to top it all off 6 times that we tried to refill their cups the machines were dispensing seltzer water! So I spent 20 minutes looking for an employee to notify them on what’s going on