Sark Es

I have had multiple issues with this app over the past few weeks. I had card controls on my debit card from a few years back and forgot it was locked and tried to withdraw money - this got blocked as expected but wasn’t an issue since I remembered I could unlock it through the app. And even got a notification about it saying I need to unlock it. However, when I went to the app I realize the option for card controls has disappeared entirely so I call in - maybe I missed it. After standard troubleshooting to make sure I wasn’t the issue they Eventually they had me read every menu option and c