Rdt212

When we spent $21,000 to have our furnace and A/C upgraded, part of the selling point was the exclusive Trane panel and mobile app. They sell you on how technologically advanced the system is and how much data it collects and analyzes. Super cool idea and selling point! I have a hard time believing that when the panel itself can only do a fraction of what far cheaper/less exclusive panels can do. We had an OLD EcoBee before this, and it functioned in a far superior manner. The mobile app is absolute garbage, especially when compared to EcoBee or Nest. Half the time the data doesn’t even load.

When Angi merged home advisor onto the Angi pro website, they continued to send us leads, but made it impossible for us to call the customer by requiring us to enter our phone number on the new website. Our existing business number, which receives text messages, is not permitted because it’s an Internet number, and they want a cell phone number. But we don’t want cell phone numbers showing up to the customer. Additionally, when trying to sign into the new Angi pro website, it gives us an error if we use any of our current login information. It allows us to create a new account with new informa