Monarch Mathis

I just recently had a flight from Houston to Atlanta. The flight was originally meant to leave from Houston around 1pm but was delayed for more than 8 hours, not taking off until 9:45pm. The flight itself was pleasant though and we landed in Atlanta around 12:30am. After we disembarked we were greeted by a very kind representative from Delta who provided excellent information, service, and communication to those of us who had connecting flights that we had missed. I watched her take wonderful care of a family before she got to me, and gave them great advice and counsel and they walked away sat