Frankspanked

I ordered food… driver shows up, gives my order to someone else, they refund me my order with in-app credits. Ok not the end of the world… until I try to order again, gets declined. Customer support then tells me I have multiple accounts and that breaks their terms and agreements. I made my account minutes prior to ordering my food, I don’t have multiple accounts. They then tell me my account is blocked because of it and I can’t get a refund. So they oretty much robbed me.