Eric Hildum

I have tried to use this app a couple of times. The first time a year or so ago, I was unable to use it as it was asking for the arrivals terminal and gate. By the time I knew, I was at customs so just went through the normal process. The updated app seems to have dropped some of the questions about arrivals terminal so I thought I could use it before departure. I prefilled everything I could before leaving the hotel, then followed the instructions to submit at the airport. The airport had US customs and ag inspection, and we cleared both before the app finished submitting the declarations.