Emojidisappointment

I wanna start by saying, I love the stories and the app however recently the app has not been launching, which is frustrating because I’m paying for the weekly subscription and I’m at the end of a very good story I have tried making sure everything up-to-date. I’ve tried restarting my phone among other things I sent an email, but it said the email address/domain did not exist so it never was delivered. I really hope this gets fixed soon.