Drew Hinton

I recently had an event, and the day before had an unforeseen circumstance completely out of my control happen that made me unable to attend the event. I reached out and explained the scenario, and asked to reschedule the tickets or get a refund. They refused to work with me on the matter, despite the painful nature of the circumstance. What's worse is I would have bought insurance for the tickets if it were an option, like so many other ticket companies, but they do not provide that option. Now, I'm out almost $100 dollars and can't reschedule the event. On top of that, the agents are very ru