Antaalexa

Wolt's customer service is unacceptably incompetent, turning a simple wrong-item delivery into a 2.5-hour ordeal that cost me a paid training session. I promptly reported the missing item and requested an immediate refund. Instead, support delayed resolution, first proposing a 50% discount on the incorrect product (why would I want that???) or a self-return to the store, totally ridiculous. Pickup finally occurred after excessive wait time, only for them to contradict our prior refund agreement by telling me to wait longer for a replacement (probably another 2.5 hours considering how they hand

Wolt's customer service is unacceptably incompetent, turning a simple wrong-item delivery into a 2.5-hour ordeal that cost me a paid training session. I promptly reported the missing item and requested an immediate refund. Instead, support delayed resolution, first proposing a 50% discount on the incorrect product (why would I want that???) or a self-return to the store, totally ridiculous. Pickup finally occurred after excessive wait time, only for them to contradict our prior refund agreement by telling me to wait longer for a replacement (probably another 2.5 hours considering how they hand