Alex Murariu

The app charges excessive, cumulative fees. For a 61 RON order, the additional fees (9.99 RON delivery, 4.8 RON service fee, and 19 RON small order fee) totaled 33.8 RON, which is 55.4% of the food's value. Alternative delivery apps provide identical services charging only a flat delivery fee, making this platform's pricing structure uncompetitive.