FidelApp Pro

FidelApp Pro is the professional application dedicated to shops, businesses, owners, and employees who use FidelApp to manage their loyalty program. With FidelApp Pro, businesses can create and manage their loyalty cards, track their customers, validate points, offer gifts, and simplify in-store interactions. The application supports teams on a daily basis, particularly at checkout. A customer can present their QR code, request to add points or redeem a reward, and then authorized staff can validate the transaction from within FidelApp Pro. Main features: • Create and manage a business • Configure loyalty cards • Define point allocation rules • Add and manage rewards offered to customers • Scan customer QR codes • Approve point requests • Track customer interaction history • Approve gifts requested by customers • Manage store staff • Assign roles based on responsibilities • Work with multiple stores if the account allows it FidelApp Pro is designed for businesses that want to modernize their loyalty program without complicating in-store operations. Owners can track their program, administrators and managers can support operations, and employees can approve actions authorized according to their role. The application also allows businesses to better understand loyalty activity: points awarded, rewards requested, active customers, and in-store transactions. FidelApp Pro respects the security rules and access rights defined for each store. Customer information is used solely for the operation of the loyalty program and for necessary interactions between the customer and the relevant business. FidelApp Pro helps stores build customer loyalty, save time at checkout, and offer a simpler, clearer, and more modern experience.