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94 of 94 storefronts
Content in en-US
Content in en-US
Information
Preview 1 platform
iPhone 9 images
What’s New Version 26.2.1
Fixing defects and Stability Improvements
Description
OpenText Service Management gives end users and agents secure mobile access to essential service workflows.
Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.
Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.
Important:
This Intune-managed app requires Microsoft Intune enrollment and connectivity to OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management website. You may also contact your IT administrator for an activation URL.
Accessibility
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Version history 12 versions
Build 885952874v26.2.12026-05-22 14:20:46
Fixing defects and Stability Improvements
Build 883183303v26.22026-05-07 07:54:22
Fixing defects and Stability Improvements
Build 882364485v26.1.22026-02-19 13:57:52
Fixing defects and Stability Improvements
Build 881749860v26.1.12026-01-30 09:16:39
Fixing defects and Stability Improvements
Build 880608797v26.1.02025-12-29 11:54:14
Fixing defects and Stability Improvements
Build 878461748v25.4.02025-10-17 08:39:59
Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother
Build 876133896v25.3.02025-07-11 08:34:31
Our latest update includes several important bug fixes to enhance your experience.
Build 873501751v25.2.02025-03-28 02:21:29
Fixed some issues.
Build 872564395v25.1.12025-02-26 05:35:41
Fix the keyboard issue in dynamic form.
Build 871598155v2025.1.02025-01-08 08:06:51
Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes.
Build 870655453v2024.4.12024-11-25 09:09:30
Fixed some defects.
Build 867987703v2024.4.02024-09-25 05:38:22
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 94 of 94 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| AE | en-GB | Free | 0 | — | 26.2.1 |
| AF | en-GB | Free | 0 | — | 26.2.1 |
| AL | en-GB | Free | 0 | — | 26.2.1 |
| AM | en-GB | Free | 0 | — | 26.2.1 |
| AT | de-DE | Free | 0 | — | 26.2.1 |
| AU | en-AU | Free | 0 | — | 26.2.1 |
| AZ | en-GB | Free | 0 | — | 26.2.1 |
| BA | en-GB | Free | 0 | — | 26.2.1 |
| BE | en-GB | Free | 0 | — | 26.2.1 |
| BH | en-GB | Free | 0 | — | 26.2.1 |
| BM | en-GB | Free | 0 | — | 26.2.1 |
| BN | en-GB | Free | 0 | — | 26.2.1 |
| BT | en-GB | Free | 0 | — | 26.2.1 |
| BY | en-GB | Free | 0 | — | 26.2.1 |
| CA | en-CA | Free | 0 | — | 26.2.1 |
| CH | de-CH | Free | 0 | — | 26.2.1 |
| CN | zh-Hans-CN | Free | 0 | — | 26.2.1 |
| CY | en-GB | Free | 0 | — | 26.2.1 |
| CZ | en-GB | Free | 0 | — | 26.2.1 |
| DE | de-DE | Free | 0 | — | 26.2.1 |
| DK | en-GB | Free | 0 | — | 26.2.1 |
| EG | en-GB | Free | 0 | — | 26.2.1 |
| ES | es-ES | Free | 0 | — | 26.2.1 |
| FI | en-GB | Free | 0 | — | 26.2.1 |
| FJ | en-GB | Free | 0 | — | 26.2.1 |
| FM | en-GB | Free | 0 | — | 26.2.1 |
| FR | fr-FR | Free | 0 | — | 26.2.1 |
| GB | en-GB | Free | 0 | — | 26.2.1 |
| GE | en-GB | Free | 0 | — | 26.2.1 |
| HK | zh-Hant-HK | Free | 0 | — | 26.2.1 |
| HU | en-GB | Free | 0 | — | 26.2.1 |
| ID | en-GB | Free | 0 | — | 26.2.1 |
| IE | en-GB | Free | 0 | — | 26.2.1 |
| IL | en-GB | Free | 0 | — | 26.2.1 |
| IN | en-GB | Free | 0 | — | 26.2.1 |
| IQ | en-GB | Free | 0 | — | 26.2.1 |
| IS | en-GB | Free | 0 | — | 26.2.1 |
| IT | it | Free | 0 | — | 26.2.1 |
| JO | en-GB | Free | 0 | — | 26.2.1 |
| JP | ja | Free | 0 | — | 26.2.1 |
| KG | en-GB | Free | 0 | — | 26.2.1 |
| KH | en-GB | Free | 0 | — | 26.2.1 |
| KR | ko | Free | 0 | — | 26.2.1 |
| KW | en-GB | Free | 0 | — | 26.2.1 |
| KZ | en-GB | Free | 0 | — | 26.2.1 |
| LA | en-GB | Free | 0 | — | 26.2.1 |
| LB | en-GB | Free | 0 | — | 26.2.1 |
| LK | en-GB | Free | 0 | — | 26.2.1 |
| LU | en-GB | Free | 0 | — | 26.2.1 |
| MD | en-GB | Free | 0 | — | 26.2.1 |
| ME | en-GB | Free | 0 | — | 26.2.1 |
| MK | en-GB | Free | 0 | — | 26.2.1 |
| MM | en-GB | Free | 0 | — | 26.2.1 |
| MN | en-GB | Free | 0 | — | 26.2.1 |
| MO | zh-Hant-HK | Free | 0 | — | 26.2.1 |
| MR | en-GB | Free | 0 | — | 26.2.1 |
| MT | en-GB | Free | 0 | — | 26.2.1 |
| MV | en-GB | Free | 0 | — | 26.2.1 |
| MY | en-GB | Free | 0 | — | 26.2.1 |
| NL | nl | Free | 0 | — | 26.2.1 |
| NO | en-GB | Free | 0 | — | 26.2.1 |
| NP | en-GB | Free | 0 | — | 26.2.1 |
| NR | en-GB | Free | 0 | — | 26.2.1 |
| NZ | en-AU | Free | 0 | — | 26.2.1 |
| OM | en-GB | Free | 0 | — | 26.2.1 |
| PG | en-GB | Free | 0 | — | 26.2.1 |
| PH | en-GB | Free | 0 | — | 26.2.1 |
| PK | en-GB | Free | 0 | — | 26.2.1 |
| PL | en-GB | Free | 0 | — | 26.2.1 |
| PT | pt-PT | Free | 0 | — | 26.2.1 |
| PW | en-GB | Free | 0 | — | 26.2.1 |
| QA | en-GB | Free | 0 | — | 26.2.1 |
| RS | en-GB | Free | 0 | — | 26.2.1 |
| RU | ru | Free | 0 | — | 26.2.1 |
| SA | en-GB | Free | 0 | — | 26.2.1 |
| SB | en-GB | Free | 0 | — | 26.2.1 |
| SE | sv | Free | 0 | — | 26.2.1 |
| SG | en-GB | Free | 0 | — | 26.2.1 |
| SI | en-GB | Free | 0 | — | 26.2.1 |
| SK | en-GB | Free | 0 | — | 26.2.1 |
| TH | en-GB | Free | 0 | — | 26.2.1 |
| TJ | en-GB | Free | 0 | — | 26.2.1 |
| TM | en-GB | Free | 0 | — | 26.2.1 |
| TO | en-GB | Free | 0 | — | 26.2.1 |
| TR | en-GB | Free | 0 | — | 26.2.1 |
| TW | zh-Hant-TW | Free | 0 | — | 26.2.1 |
| UA | en-GB | Free | 0 | — | 26.2.1 |
| US | en-US | Free | 0 | — | 26.2.1 |
| UZ | en-GB | Free | 0 | — | 26.2.1 |
| VN | en-GB | Free | 0 | — | 26.2.1 |
| VU | en-GB | Free | 0 | — | 26.2.1 |
| XK | en-GB | Free | 0 | — | 26.2.1 |
| YE | en-GB | Free | 0 | — | 26.2.1 |
| ZA | en-GB | Free | 0 | — | 26.2.1 |
Change log 15 changes · DK
✎
releaseNotes updated
Fixing defects and Stability Improvements
✎
description updated
OpenText Service Management gives end users and agents secure mobile access to essential service workflows.
Service Portal mode helps end users quickly find se
✎
name updated
Service Management - Intune
◆
Version 26.2.1 released
Fixing defects and Stability Improvements
◆
Version 26.2 released
Fixing defects and Stability Improvements
◆
Version 26.1.2 released
Fixing defects and Stability Improvements
◆
Version 26.1.1 released
Fixing defects and Stability Improvements
◆
Version 26.1.0 released
Fixing defects and Stability Improvements
◆
Version 25.4.0 released
Now supports iOS 18 and above
Updated cookies consent banner to reflect recent changes in app usage and privacy preferences
Important bug fixes to make your experience smoother
◆
Version 25.3.0 released
Our latest update includes several important bug fixes to enhance your experience.
◆
Version 25.2.0 released
Fixed some issues.
◆
Version 25.1.1 released
Fix the keyboard issue in dynamic form.
◆
Version 2025.1.0 released
Support setting allowed domains for logging in to the Intune-managed mobile application.
Some bug fixes.
◆
Version 2024.4.1 released
Fixed some defects.
◆
Version 2024.4.0 released