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Information
Apple ID6476233469
Bundle IDorg.touchstonemh.connect
SellerSeller
Min iOS15.0
Min macOS12.0.0
Device familiesiphone, ipad, ipod
Released2024-01-18
Copyright© Touchstone Mental Health 2024
Privacy policyLink ↗
Preview 2 platforms
iPhone 5 images
iPad 5 images
What’s New Version 4.16.0
- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message when joining an appointment
- Backend improvements
Description
Touchstone Mental Health provides services to adults in the Twin Cities metro area. Touchstone Connect will allow staff and clients to communicate via secure messaging; meet with their staff person virtually; view and confirm upcoming appointments; and complete required documentation all through their computer or mobile device.
Capabilities
Wallet
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 884291828v4.16.02026-04-09 23:46:37
- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message when joining an appointment
- Backend improvements
Build 883804543v4.15.02026-03-27 00:12:14
- Screen margins adjusted when signing a digital form
- When resetting a password, an error is displayed when our password criteria is not met
- Users who open an email and tap a link will now be taken directly to the correct section of the app after signing in. New users will be guided through onboarding first. If the app is already installed, they won’t be prompted to download it again.
- Backend improvements
Build 882794783v4.14.02026-02-26 01:36:42
- Non-patient users can respond and sign portal forms
Build 882546229v4.13.02026-02-18 02:51:31
- Navigating to view Balance statements from the More tab will no longer crash
- Users are able to join non-Zoom room video appointments from their mobile device (Note: this feature depends on whether or not providers have this enabled)
Build 881904987v4.12.02026-01-28 00:03:40
- Users can now save their email/username when logging in
- Lab results are now available under the My Health tab
- Completed forms will no longer display skip form as an option
- Portal forms will now display the correct number of forms that have outstanding actions required
- Error state screen has improved color/layout
- Biometric login error handling has been improved
Build 881078008v4.11.02025-12-30 00:14:18
- Added support for the Vitals page under My Health
- Join button will now be hidden for online appointments that are not using Zoom
- Updated Password Reset screen so the save button becomes enabled after confirming password
Build 880120403v4.10.02025-11-27 01:19:47
- Improved biometric support and workflow
- Added access for viewing Allergies, Immunizations, Health Insurance under My Health
- Updated supported fields for Care Team, Problems (previously Diagnoses), and Personal Info under My Health
- Improved access to Privacy Policy under More tab
- Updated Zoom Meeting SDK to v6.5.10
- Minimum support iOS version is now iOS 15
- Fixed minor bugs related to primary color used within the app and date displayed on Home tab
Build 878410188v4.09.02025-09-25 21:24:17
- Fixed bug related to balances displayed on Home tab
Build 877365098v4.07.02025-08-19 20:24:58
- Added support for skipping payment information during onboarding depending on the agency configuration
- Updated background color on various screens
Build 876394186v4.06.02025-07-15 20:21:28
- There was an issue where users were being impacted by a black screen during video appointments, this issue has been resolved
- Zoom Meeting SDK has been updated to v6.5.3
- Join appointment button would sometimes show up in Past Appointments when an appointment was cancelled, this issue has been resolved
- Fixed an issue where Zoom meeting rooms had an issue loading meeting details
Build 876269745v4.05.02025-07-10 07:08:18
- Simplified view for video appointments has been added, providing an alternative join method when attending video appointments
- “Other” cancellation reason has had its character limit decreased to 100
Build 875829484v4.04.02025-06-24 13:38:35
- Join button is now displayed on Appointment cards at all times, unlocking 10 minutes before meeting start time
- Cancel button will be hidden 1 minute before the appointment start time for patient users
Build 874538108v4.03.02025-05-06 18:05:49
- Zoom Meeting SDK updated to 6.4.3
- Join Appointment button now displays at all times on the appointment card
- Billing tab no longer displays for users who are not using Statements integration
- Fixed badge counter on documents list, it now supports more than 1 character
- “Integration Appointment via Credible” label is now displayed properly
- Home tab now displays the proper label when a response is required on a form
- Paid on date no longer updates on Balance screen if the payment fails
Build 874057938v4.02.12025-04-16 02:37:49
- Added functionality to support Payments & Statements feature
- Improved account recovery error messaging
- Fixed a forms navigation issue on the Home tab
- Fixed an issue where questions on forms could not be completed
Build 873189780v4.01.12025-03-26 23:15:45
- If a fee for an appointment is $0.00, the fee field will now be hidden on appointment cards
- Zoom Meeting SDK has been updated to v6.3.10
Build 872518468v4.00.02025-02-15 23:49:55
- Enhanced password reset process for a smoother experience
- Upgraded Zoom Meeting SDK to version 6.3.5 for improved stability and performance
Build 871894453v3.90.02025-01-22 19:10:54
What's New
- Chat support is now available via the ? icon for Patient users
- Updated account settings fields/details for patient users
- Notification badges for clinical forms or treatment plans requiring signatures
Bug Fixes
- Resolved iOS crash during form completion
Deprecations
- Secure Video Client (SVC) integration is no longer supported
- German and Portuguese is no longer supported
Build 871213837v3.80.02024-12-17 21:05:49
- Bug fixes and improvements
Build 870904118v3.70.02024-12-05 00:06:17
- Bug fixes and improvements
Build 869463385v3.60.02024-10-03 16:26:31
- Bug fixes and improvements
Build 869100237v3.50.02024-09-18 19:22:25
- Bug fixes and improvements
Build 868232230v3.40.02024-08-15 14:21:32
- Bug fixes and improvements
Build 867020876v3.30.02024-07-08 20:04:55
- Bug fixes and improvements
Build 863801339v3.10.02024-02-16 19:44:58
- Bug fixes and improvements
Build 862984158v3.0.02024-01-18 18:43:26
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 175 of 175 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 2 | 3.0 | 4.16.0 |
AE | en-GB | Free | 0 | — | 4.16.0 |
AF | en-GB | Free | 0 | — | 4.16.0 |
AG | en-GB | Free | 0 | — | 4.16.0 |
AI | en-GB | Free | 0 | — | 4.16.0 |
AL | en-GB | Free | 0 | — | 4.16.0 |
AM | en-GB | Free | 0 | — | 4.16.0 |
AO | en-GB | Free | 0 | — | 4.16.0 |
AR | es-MX | Free | 0 | — | 4.16.0 |
AT | de-DE | Free | 0 | — | 4.16.0 |
AU | en-AU | Free | 0 | — | 4.16.0 |
AZ | en-GB | Free | 0 | — | 4.16.0 |
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FM | en-GB | Free | 0 | — | 4.16.0 |
FR | fr-FR | Free | 0 | — | 4.16.0 |
GA | fr-FR | Free | 0 | — | 4.16.0 |
GB | en-GB | Free | 0 | — | 4.16.0 |
GD | en-GB | Free | 0 | — | 4.16.0 |
GE | en-GB | Free | 0 | — | 4.16.0 |
GH | en-GB | Free | 0 | — | 4.16.0 |
GM | en-GB | Free | 0 | — | 4.16.0 |
GR | en-GB | Free | 0 | — | 4.16.0 |
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HN | es-MX | Free | 0 | — | 4.16.0 |
HR | en-GB | Free | 0 | — | 4.16.0 |
HU | en-GB | Free | 0 | — | 4.16.0 |
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IE | en-GB | Free | 0 | — | 4.16.0 |
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KR | ko | Free | 0 | — | 4.16.0 |
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KY | en-GB | Free | 0 | — | 4.16.0 |
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MO | zh-Hant-HK | Free | 0 | — | 4.16.0 |
MR | en-GB | Free | 0 | — | 4.16.0 |
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NI | es-MX | Free | 0 | — | 4.16.0 |
NL | nl | Free | 0 | — | 4.16.0 |
NO | en-GB | Free | 0 | — | 4.16.0 |
NP | en-GB | Free | 0 | — | 4.16.0 |
NR | en-GB | Free | 0 | — | 4.16.0 |
NZ | en-AU | Free | 0 | — | 4.16.0 |
OM | en-GB | Free | 0 | — | 4.16.0 |
PA | es-MX | Free | 0 | — | 4.16.0 |
PE | es-MX | Free | 0 | — | 4.16.0 |
PG | en-GB | Free | 0 | — | 4.16.0 |
PH | en-GB | Free | 0 | — | 4.16.0 |
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PL | en-GB | Free | 0 | — | 4.16.0 |
PT | pt-PT | Free | 0 | — | 4.16.0 |
PW | en-GB | Free | 0 | — | 4.16.0 |
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RO | en-GB | Free | 0 | — | 4.16.0 |
RS | en-GB | Free | 0 | — | 4.16.0 |
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RW | en-GB | Free | 0 | — | 4.16.0 |
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SB | en-GB | Free | 0 | — | 4.16.0 |
SC | en-GB | Free | 0 | — | 4.16.0 |
SE | sv | Free | 0 | — | 4.16.0 |
SG | en-GB | Free | 0 | — | 4.16.0 |
SI | en-GB | Free | 0 | — | 4.16.0 |
SK | en-GB | Free | 0 | — | 4.16.0 |
SL | en-GB | Free | 0 | — | 4.16.0 |
SN | en-GB | Free | 0 | — | 4.16.0 |
SR | en-GB | Free | 0 | — | 4.16.0 |
ST | en-GB | Free | 0 | — | 4.16.0 |
SV | es-MX | Free | 0 | — | 4.16.0 |
SZ | en-GB | Free | 0 | — | 4.16.0 |
TC | en-GB | Free | 0 | — | 4.16.0 |
TD | en-GB | Free | 0 | — | 4.16.0 |
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TM | en-GB | Free | 0 | — | 4.16.0 |
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TT | en-GB | Free | 0 | — | 4.16.0 |
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TZ | en-GB | Free | 0 | — | 4.16.0 |
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UG | en-GB | Free | 0 | — | 4.16.0 |
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UZ | en-GB | Free | 0 | — | 4.16.0 |
VC | en-GB | Free | 0 | — | 4.16.0 |
VE | es-MX | Free | 0 | — | 4.16.0 |
VG | en-GB | Free | 0 | — | 4.16.0 |
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VU | en-GB | Free | 0 | — | 4.16.0 |
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ZM | en-GB | Free | 0 | — | 4.16.0 |
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Change log 28 changes · DK
✎
releaseNotes updated
- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message w
✎
description updated
Touchstone Mental Health provides services to adults in the Twin Cities metro area. Touchstone Connect will allow staff and clients to communicate via secure me
✎
name updated
Touchstone Connect
◆
Version 4.16.0 released
- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message when joining an appointment
- Backend improvements
◆
Version 4.15.0 released
- Screen margins adjusted when signing a digital form
- When resetting a password, an error is displayed when our password criteria is not met
- Users who open an email and tap a link will now be taken directly to the correct section of the
◆
Version 4.14.0 released
- Non-patient users can respond and sign portal forms
◆
Version 4.13.0 released
- Navigating to view Balance statements from the More tab will no longer crash
- Users are able to join non-Zoom room video appointments from their mobile device (Note: this feature depends on whether or not providers have this enabled)
◆
Version 4.12.0 released
- Users can now save their email/username when logging in
- Lab results are now available under the My Health tab
- Completed forms will no longer display skip form as an option
- Portal forms will now display the correct number of forms th
◆
Version 4.11.0 released
- Added support for the Vitals page under My Health
- Join button will now be hidden for online appointments that are not using Zoom
- Updated Password Reset screen so the save button becomes enabled after confirming password
◆
Version 4.10.0 released
- Improved biometric support and workflow
- Added access for viewing Allergies, Immunizations, Health Insurance under My Health
- Updated supported fields for Care Team, Problems (previously Diagnoses), and Personal Info under My Health
- I
◆
Version 4.09.0 released
- Fixed bug related to balances displayed on Home tab
◆
Version 4.07.0 released
- Added support for skipping payment information during onboarding depending on the agency configuration
- Updated background color on various screens
◆
Version 4.06.0 released
- There was an issue where users were being impacted by a black screen during video appointments, this issue has been resolved
- Zoom Meeting SDK has been updated to v6.5.3
- Join appointment button would sometimes show up in Past Appointme
◆
Version 4.05.0 released
- Simplified view for video appointments has been added, providing an alternative join method when attending video appointments
- “Other” cancellation reason has had its character limit decreased to 100
◆
Version 4.04.0 released
- Join button is now displayed on Appointment cards at all times, unlocking 10 minutes before meeting start time
- Cancel button will be hidden 1 minute before the appointment start time for patient users
◆
Version 4.03.0 released
- Zoom Meeting SDK updated to 6.4.3
- Join Appointment button now displays at all times on the appointment card
- Billing tab no longer displays for users who are not using Statements integration
- Fixed badge counter on documents list, it
◆
Version 4.02.1 released
- Added functionality to support Payments & Statements feature
- Improved account recovery error messaging
- Fixed a forms navigation issue on the Home tab
- Fixed an issue where questions on forms could not be completed
◆
Version 4.01.1 released
- If a fee for an appointment is $0.00, the fee field will now be hidden on appointment cards
- Zoom Meeting SDK has been updated to v6.3.10
◆
Version 4.00.0 released
- Enhanced password reset process for a smoother experience
- Upgraded Zoom Meeting SDK to version 6.3.5 for improved stability and performance
◆
Version 3.90.0 released
What's New
- Chat support is now available via the ? icon for Patient users
- Updated account settings fields/details for patient users
- Notification badges for clinical forms or treatment plans requiring signatures
Bug Fixes
- Resolved i
◆
Version 3.80.0 released
- Bug fixes and improvements
◆
Version 3.70.0 released
- Bug fixes and improvements
◆
Version 3.60.0 released
- Bug fixes and improvements
◆
Version 3.50.0 released
- Bug fixes and improvements
◆
Version 3.40.0 released
- Bug fixes and improvements
◆
Version 3.30.0 released
- Bug fixes and improvements
◆
Version 3.10.0 released
- Bug fixes and improvements
◆
Version 3.0.0 released
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