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What’s New Version 1.3.7
Fixes issues with Facebook loginMinor bug fixes
Description
Welcome to VRA Client Service Application (VCSA)!
Experience a seamless approach to utility management with the Volta River Authority (VRA), Ghana's leading utilities company. VCSA, our dedicated Client Service Application, simplifies your interaction with us, providing efficient and dependable services right from your device.
Key Features:
1. Effortless Service Requests
Report power or water-related concerns effortlessly. From billing inquiries to service interruptions, we've got you covered.
2. Streamlined Complaints Handling
Swiftly notify us of issues like burst pipes, transformer malfunctions, and fallen poles for immediate attention and resolution.
3. New Service Requests
Need a new water or power supply? VCSA simplifies the process for domestic, industrial, and commercial applications.
4. Live Chat Support
Engage with our dedicated customer service team for specific queries or engage in a general chat session for personalized assistance.
5. Real-time Updates and Alerts
Stay in the loop with critical updates and emergency broadcasts. Receive timely notifications tailored to your preferences.
Why use VCSA?
Efficiency and Convenience: No more waiting on hold. Get your concerns addressed promptly from the comfort of your device.
Comprehensive Support: Whether water flow issues or electricity concerns, VCSA handles it, ensuring a hassle-free experience.
Enhanced Communication: Receive important alerts and updates directly from VRA, informing you about essential developments.
Experience a new era of utility management. Download VCSA today and enjoy a smoother, more responsive service from Volta River Authority.
Accessibility
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Version history 20 versions
Build 869336113v1.3.72024-09-27 23:45:17
Fixes issues with Facebook loginMinor bug fixes
Build 868089216v1.3.62024-08-09 21:33:11
Improvements to Water Request
General Bug fixes and improvements
Build 867384018v1.3.42024-07-11 01:21:08
Power and Water Request now live.
Users can now make power request (Single and Three Phase Supply) in the following categories:
New Power Supply (Residential, Non Residential and SLT[Businesses])
Separate Meter
Temporary Supply
Users can also make requests for new water installations in the following categories:
New Water Supply
Temporary Water Supply
Additional Meter
Disconnection
Note: Request for water supply is only within Water Works operation areas.
Bug fixes and performance improvements
App Icon updated
Build 864940417v1.3.32024-04-04 08:07:55
• Updated notifications page
Build 864403047v1.3.12024-03-13 10:50:16
Minor bug fixes
Build 864357640v1.3.02024-03-11 18:52:17
Bug fixes and improvements
Build 864296541v1.2.92024-03-08 09:57:35
Fixed issue that prevented clients from adding meter information.
Build 864235092v1.2.82024-03-06 01:56:10
Added forced update mechanism
Allowed app exit from the dashboard page
Build 864012978v1.2.72024-02-26 06:51:02
Users can now update their meter information on the Profile page
Build 863904073v1.2.62024-02-21 06:42:44
Fixed customer service chat bugs
Updated app functionality
Build 863744547v1.2.52024-02-14 03:06:56
Added cache to personal and meter information
Fixed updates page bugs
Build 863460001v1.2.22024-02-07 01:15:11
A new user interface for settings page, making it easier to update personal information before submitting a complaint.
Build 863462967v1.2.32024-02-07 09:10:09
Fixed reference number bug
Build 863325985v1.2.12024-02-01 12:35:46
Fixed emergency numbers bug
Fixed Updates page bug
Build 863294505v1.2.02024-01-31 09:30:40
Fixed emergency numbers bug
Fixed Updates page bug
Build 863271647v1.1.92024-01-30 12:00:27
Fixed Service not Available pop ups
Updated notifications page
Fixed Declined page
Build 863239215v1.1.82024-01-29 12:08:27
Updated onboarding
Added useful personal info error messages
Fixed layout problems
Build 863072032v1.1.72024-01-23 16:02:24
Facebook login added and Github login removed.
Geofencing was modified to inform users of application usability for only Akosombo, Akuse and its environs.
Restructured complaints flow for faster complaint creation
Fixed app bar user interface on specific form factors
Changed user interface for picking images to bottom sheets only
Build 862580396v1.1.62024-01-01 12:58:20
Added geofencing
Removed github login
Add personal info requirement for creating incidents
Build 860775181v1.02023-12-18 17:14:47
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 0 | — | 1.3.7 |
Change log 24 changes · US
✎
releaseNotes updated
Fixes issues with Facebook loginMinor bug fixes
✎
description updated
Welcome to VRA Client Service Application (VCSA)!
Experience a seamless approach to utility management with the Volta River Authority (VRA), Ghana's leading ut
✎
subtitle updated
We bring value to lives...
✎
name updated
VCSA
◆
Version 1.3.7 released
Fixes issues with Facebook loginMinor bug fixes
◆
Version 1.3.6 released
Improvements to Water Request
General Bug fixes and improvements
◆
Version 1.3.4 released
Power and Water Request now live.
Users can now make power request (Single and Three Phase Supply) in the following categories:
New Power Supply (Residential, Non Residential and SLT[Businesses])
Separate Meter
Temporary Supply
Users can al
◆
Version 1.3.3 released
• Updated notifications page
◆
Version 1.3.1 released
Minor bug fixes
◆
Version 1.3.0 released
Bug fixes and improvements
◆
Version 1.2.9 released
Fixed issue that prevented clients from adding meter information.
◆
Version 1.2.8 released
Added forced update mechanism
Allowed app exit from the dashboard page
◆
Version 1.2.7 released
Users can now update their meter information on the Profile page
◆
Version 1.2.6 released
Fixed customer service chat bugs
Updated app functionality
◆
Version 1.2.5 released
Added cache to personal and meter information
Fixed updates page bugs
◆
Version 1.2.3 released
Fixed reference number bug
◆
Version 1.2.2 released
A new user interface for settings page, making it easier to update personal information before submitting a complaint.
◆
Version 1.2.1 released
Fixed emergency numbers bug
Fixed Updates page bug
◆
Version 1.2.0 released
Fixed emergency numbers bug
Fixed Updates page bug
◆
Version 1.1.9 released
Fixed Service not Available pop ups
Updated notifications page
Fixed Declined page
◆
Version 1.1.8 released
Updated onboarding
Added useful personal info error messages
Fixed layout problems
◆
Version 1.1.7 released
Facebook login added and Github login removed.
Geofencing was modified to inform users of application usability for only Akosombo, Akuse and its environs.
Restructured complaints flow for faster complaint creation
Fixed app bar user interfa
◆
Version 1.1.6 released
Added geofencing
Removed github login
Add personal info requirement for creating incidents
◆
Version 1.0 released