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What’s New Version 4.2.0
In this version we've added support for:
- Enhanced conversation data
- Canned Responses
- Dealer assist - gives you the ability to monitor an active conversation on your site, and then request the agent to transfer the chat to you.
Description
The ActivEngage iPhone application works with existing ActivEngage customers only.
The ActivEngage iPhone application lets you chat with visitors on your website directly from your iPhone. You can also save vital customer information directly to your CRM for followup after the chat is over.
During the chat, you will see what the visitor is typing before they even send the message. Allowing for you to respond even quicker. Also phone numbers and email addresses will be automatically captured, saving you the time of having to copy and paste. Our app also gives you key insights into the visitors reason for chatting, by showing the page the chat started from, the referring site/page, keywords from any search, and even browser/os information.
Accessibility
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Version history 15 versions
Build 886400429v4.2.02026-06-03 13:39:22
In this version we've added support for:
- Enhanced conversation data
- Canned Responses
- Dealer assist - gives you the ability to monitor an active conversation on your site, and then request the agent to transfer the chat to you.
Build 877695356v4.1.02025-09-03 20:43:39
In this version we've added the ability to review leads you've received from ActivEngage, and a new reports tab. The reports tab includes trending data that you can use to discover models and topics your customers are interested in.
Build 867821838v4.0.02024-09-19 14:28:05
With this new version, we have completely rewritten the ActivEngage App. The new app design includes more access to data, better notifications, and easier form input.
Build 826338314v3.2.02018-03-17 16:14:32
This update from Apple will improve the functionality of this app. No new features are included.
Bug fixes.
Build 813082206v3.1.12015-09-03 19:43:39
Preparing app for SSO transition.
Build 785452732v3.0.32014-11-26 19:50:43
Bug fixes
Build 701412712v3.0.22014-09-15 19:50:02
Bug fixes
Build 690492807v3.0.12014-08-27 19:58:15
Fixed an issue that might cause the app to crash.
Build 614343956v3.0.02014-08-01 19:23:55
- Completely redesigned our app to match iOS7.
- Updated to work with our v10 platform.
- Created a smoother login process.
Build 14984611v2.1.22013-04-10 16:37:12
Fixes
Build 14636647v2.1.02013-03-15 00:29:09
Updated to Support iPhone5
Bug Fixes
Build 8811082v2.0.12012-06-28 00:13:37
Bug Fixes
Build 3574659v2.0.02011-04-01 17:35:34
Bug fixes for Push Notifications, Lead sending, and Scrolling Issues
Build 3398573v1.0.12011-02-07 21:59:37
Supports cleaner login process
Build 3330604v1.0.02011-01-19 00:39:14
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 5 of 97 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
AU | en-AU | Free | 0 | — | 4.2.0 |
CA | en-CA | Free | 0 | — | 4.2.0 |
GB | en-GB | Free | 0 | — | 4.2.0 |
IE | en-GB | Free | 0 | — | 4.2.0 |
US | en-US | Free | 0 | — | 4.2.0 |
Not available in: AE, AF, AL, AM, AT, AZ, BA, BE, BG, BH, BM, BN, BT, BY, CH, CY, CZ, DE, DK, EE, EG, ES, FI, FJ, FM, FR, GE, GR, HK, HR, HU, IL, IN, IQ, IS, IT, JO, JP, KG, KH, KR, KW, KZ, LA, LB, LK, LT, LU, LV, MD, ME, MK, MM, MN, MR, MT, MV, MY, NL, NO, NP, NR, NZ, OM, PG, PH, PK, PL, PT, PW, QA, RO, RS, RU, SA, SB, SE, SG, SI, SK, TH, TJ, TM, TO, TR, TW, UA, UZ, VU, XK, YE, ZA
Change log 18 changes · CA
✎
releaseNotes updated
In this version we've added support for:
- Enhanced conversation data
- Canned Responses
- Dealer assist - gives you the ability to monitor an active conversa
✎
description updated
The ActivEngage iPhone application works with existing ActivEngage customers only.
The ActivEngage iPhone application lets you chat with visitors on your webs
✎
name updated
ActivEngage
◆
Version 4.2.0 released
In this version we've added support for:
- Enhanced conversation data
- Canned Responses
- Dealer assist - gives you the ability to monitor an active conversation on your site, and then request the agent to transfer the chat to you.
◆
Version 4.1.0 released
In this version we've added the ability to review leads you've received from ActivEngage, and a new reports tab. The reports tab includes trending data that you can use to discover models and topics your customers are interested in.
◆
Version 4.0.0 released
With this new version, we have completely rewritten the ActivEngage App. The new app design includes more access to data, better notifications, and easier form input.
◆
Version 3.2.0 released
This update from Apple will improve the functionality of this app. No new features are included.
Bug fixes.
◆
Version 3.1.1 released
Preparing app for SSO transition.
◆
Version 3.0.3 released
Bug fixes
◆
Version 3.0.2 released
Bug fixes
◆
Version 3.0.1 released
Fixed an issue that might cause the app to crash.
◆
Version 3.0.0 released
- Completely redesigned our app to match iOS7.
- Updated to work with our v10 platform.
- Created a smoother login process.
◆
Version 2.1.2 released
Fixes
◆
Version 2.1.0 released
Updated to Support iPhone5
Bug Fixes
◆
Version 2.0.1 released
Bug Fixes
◆
Version 2.0.0 released
Bug fixes for Push Notifications, Lead sending, and Scrolling Issues
◆
Version 1.0.1 released
Supports cleaner login process
◆
Version 1.0.0 released
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