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SNCB Assist icon

SNCB Assist

NMBS / SNCB
Open in App Store ↗
DE flag DE
BEen-GBINen-GBITitSKen-GBAEen-GBAFen-GBAGen-GBAIen-GBALen-GBAMen-GBAOen-GBARes-MXATde-DEAUen-AUAZen-GBBAen-GBBBen-GBBFen-GBBGen-GBBHen-GBBJen-GBBMen-GBBNen-GBBOes-MXBRpt-BRBSen-GBBTen-GBBWen-GBBYen-GBBZen-GBCAen-CACDen-GBCGen-GBCHde-CHCIfr-FRCLes-MXCMfr-FRCNzh-Hans-CNCOes-MXCRes-MXCVen-GBCYen-GBCZen-GBDEde-DEDKen-GBDMen-GBDOes-MXDZen-GBECes-MXEEen-GBEGen-GBESes-ESFIen-GBFJen-GBFMen-GBFRfr-FRGAfr-FRGBen-GBGDen-GBGEen-GBGHen-GBGMen-GBGRen-GBGTes-MXGWen-GBGYen-GBHKzh-Hant-HKHNes-MXHRen-GBHUen-GBIDen-GBIEen-GBILen-GBIQen-GBISen-GBJMen-GBJOen-GBJPjaKEen-GBKGen-GBKHen-GBKNen-GBKRkoKWen-GBKYen-GBKZen-GBLAen-GBLBen-GBLCen-GBLKen-GBLRen-GBLTen-GBLUen-GBLVen-GBLYen-GBMAen-GBMDen-GBMEen-GBMGen-GBMKen-GBMLen-GBMMen-GBMNen-GBMOzh-Hant-HKMRen-GBMSen-GBMTen-GBMUen-GBMVen-GBMWen-GBMXes-MXMYen-GBMZen-GBNAen-GBNEen-GBNGen-GBNIes-MXNLnlNOen-GBNPen-GBNRen-GBNZen-AUOMen-GBPAes-MXPEes-MXPGen-GBPHen-GBPKen-GBPLen-GBPTpt-PTPWen-GBPYes-MXQAen-GBROen-GBRSen-GBRUruRWen-GBSAen-GBSBen-GBSCen-GBSEsvSGen-GBSIen-GBSLen-GBSNen-GBSRen-GBSTen-GBSVes-MXSZen-GBTCen-GBTDen-GBTHen-GBTJen-GBTMen-GBTNen-GBTOen-GBTRen-GBTTen-GBTWzh-Hant-TWTZen-GBUAen-GBUGen-GBUSen-USUYen-GBUZen-GBVCen-GBVEes-MXVGen-GBVNen-GBVUen-GBXKen-GBYEen-GBZAen-GBZMen-GBZWen-GB
175 of 175 storefronts
Content in en-US
Age Rating
12+
Years
Developer
NMBS / SNCB
Language
DE
+3 More
Size
29.3
MB

Information

Apple ID1614407855
Bundle IDbelgiantrain.be.PMR
SellerSeller
Min iOS14.0
Min macOS11.0
Device familiesiphone, ipod
Released2023-01-21
Copyright© SNCB/NMBS
Privacy policyLink ↗

Preview 1 platform

iPhone 6 images

iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot

What’s New Version 6.0.7

Bug fixes and improvements

Description

With the SNCB ASSIST app, travellers with limited mobility can plan their own trip, request targeted assistance, monitor their trip in real time and contact the SNCB contact center in an easy way. SNCB ASSIST is a new channel through which you can request assistance during your train journey for yourself or for others. You can request travel assistance up to 30 days in the future. Unlike the existing channels, the app offers the option of putting together your own journey using a custom route planner. You can monitor the status of your request for assistance in the app at any time. During your journey, in addition to the realtime travel times, you can also see whether an assistance agent has been assigned and is already on his way to you.We will provide you with an update on every step of your journey and you can share all of this information with a trusted contact person.For people who are frequently travelling on the same route, there is the convenient option to make a request for multiple dates at once or to make a new request based on a trip that was made in the past. You need a (free) My SNCB account to use the app. If you do not yet have a MySNCB account, you can create one from within the app.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 16 versions

Build 886423317v6.0.72026-06-03 09:06:29
Bug fixes and improvements
Build 883957159v6.0.52026-04-02 04:50:45
Bug fixes and improvements Confirm your presence on the train
Build 883289235v6.0.32026-03-16 08:19:08
Bug fixes and improvements Find nearest station with assistance
Build 882138742v6.0.22026-02-09 08:38:27
Bug fixes and improvements Gender neutrality
Build 881667709v2.0.02026-01-26 07:52:29
Bug fixes and improvements. New Train Composition and Facilities module added.
Build 880722025v1.9.02025-12-17 08:09:36
Bug fixes and improvements.
Build 878695989v1.8.02025-10-08 07:11:09
Bug fixes and improvements.
Build 875875828v1.7.02025-06-30 19:43:29
This version contains the addition of assistance delivery by train attendants in selected stations and some bug fixes.
Build 873392928v1.6.02025-03-21 08:03:53
Information to users about the possible impact of a strike at SNCB on assistance requests
Build 873202750v1.5.12025-03-14 07:29:27
Information to users about the possible impact of a strike at SNCB on assistance requests
Build 872773053v1.5.02025-02-26 05:26:54
Information to users about the possible impact of a strike at SNCB on assistance requests
Build 869868168v1.4.02024-10-22 07:35:50
Bug fixes and improvements.
Build 869526047v1.3.02024-10-20 02:26:22
Bug fixes and improvements.
Build 867930912v1.2.02024-08-07 00:47:45
Customer Center number changed.
Build 855568078v1.1.02024-06-04 00:25:43
iOS link replaced by appStore URL of application.
Build 847728178v1.0.02023-01-21 19:00:06

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 175 of 175 storefronts

RegionLanguagePriceRatingsAvgVersion
BE en-GBFree84.56.0.7
IN en-GBFree44.86.0.7
IT itFree13.06.0.7
SK en-GBFree15.06.0.7
AE en-GBFree0—6.0.7
AF en-GBFree0—6.0.7
AG en-GBFree0—6.0.7
AI en-GBFree0—6.0.7
AL en-GBFree0—6.0.7
AM en-GBFree0—6.0.7
AO en-GBFree0—6.0.7
AR es-MXFree0—6.0.7
AT de-DEFree0—6.0.7
AU en-AUFree0—6.0.7
AZ en-GBFree0—6.0.7
BA en-GBFree0—6.0.7
BB en-GBFree0—6.0.7
BF en-GBFree0—6.0.7
BG en-GBFree0—6.0.7
BH en-GBFree0—6.0.7
BJ en-GBFree0—6.0.7
BM en-GBFree0—6.0.7
BN en-GBFree0—6.0.7
BO es-MXFree0—6.0.7
BR pt-BRFree0—6.0.7
BS en-GBFree0—6.0.7
BT en-GBFree0—6.0.7
BW en-GBFree0—6.0.7
BY en-GBFree0—6.0.7
BZ en-GBFree0—6.0.7
CA en-CAFree0—6.0.7
CD en-GBFree0—6.0.7
CG en-GBFree0—6.0.7
CH de-CHFree0—6.0.7
CI fr-FRFree0—6.0.7
CL es-MXFree0—6.0.7
CM fr-FRFree0—6.0.7
CN zh-Hans-CNFree0—6.0.7
CO es-MXFree0—6.0.7
CR es-MXFree0—6.0.7
CV en-GBFree0—6.0.7
CY en-GBFree0—6.0.7
CZ en-GBFree0—6.0.7
DE de-DEFree0—6.0.7
DK en-GBFree0—6.0.7
DM en-GBFree0—6.0.7
DO es-MXFree0—6.0.7
DZ en-GBFree0—6.0.7
EC es-MXFree0—6.0.7
EE en-GBFree0—6.0.7
EG en-GBFree0—6.0.7
ES es-ESFree0—6.0.7
FI en-GBFree0—6.0.7
FJ en-GBFree0—6.0.7
FM en-GBFree0—6.0.7
FR fr-FRFree0—6.0.7
GA fr-FRFree0—6.0.7
GB en-GBFree0—6.0.7
GD en-GBFree0—6.0.7
GE en-GBFree0—6.0.7
GH en-GBFree0—6.0.7
GM en-GBFree0—6.0.7
GR en-GBFree0—6.0.7
GT es-MXFree0—6.0.7
GW en-GBFree0—6.0.7
GY en-GBFree0—6.0.7
HK zh-Hant-HKFree0—6.0.7
HN es-MXFree0—6.0.7
HR en-GBFree0—6.0.7
HU en-GBFree0—6.0.7
ID en-GBFree0—6.0.7
IE en-GBFree0—6.0.7
IL en-GBFree0—6.0.7
IQ en-GBFree0—6.0.7
IS en-GBFree0—6.0.7
JM en-GBFree0—6.0.7
JO en-GBFree0—6.0.7
JP jaFree0—6.0.7
KE en-GBFree0—6.0.7
KG en-GBFree0—6.0.7
KH en-GBFree0—6.0.7
KN en-GBFree0—6.0.7
KR koFree0—6.0.7
KW en-GBFree0—6.0.7
KY en-GBFree0—6.0.7
KZ en-GBFree0—6.0.7
LA en-GBFree0—6.0.7
LB en-GBFree0—6.0.7
LC en-GBFree0—6.0.7
LK en-GBFree0—6.0.7
LR en-GBFree0—6.0.7
LT en-GBFree0—6.0.7
LU en-GBFree0—6.0.7
LV en-GBFree0—6.0.7
LY en-GBFree0—6.0.7
MA en-GBFree0—6.0.7
MD en-GBFree0—6.0.7
ME en-GBFree0—6.0.7
MG en-GBFree0—6.0.7
MK en-GBFree0—6.0.7
ML en-GBFree0—6.0.7
MM en-GBFree0—6.0.7
MN en-GBFree0—6.0.7
MO zh-Hant-HKFree0—6.0.7
MR en-GBFree0—6.0.7
MS en-GBFree0—6.0.7
MT en-GBFree0—6.0.7
MU en-GBFree0—6.0.7
MV en-GBFree0—6.0.7
MW en-GBFree0—6.0.7
MX es-MXFree0—6.0.7
MY en-GBFree0—6.0.7
MZ en-GBFree0—6.0.7
NA en-GBFree0—6.0.7
NE en-GBFree0—6.0.7
NG en-GBFree0—6.0.7
NI es-MXFree0—6.0.7
NL nlFree0—6.0.7
NO en-GBFree0—6.0.7
NP en-GBFree0—6.0.7
NR en-GBFree0—6.0.7
NZ en-AUFree0—6.0.7
OM en-GBFree0—6.0.7
PA es-MXFree0—6.0.7
PE es-MXFree0—6.0.7
PG en-GBFree0—6.0.7
PH en-GBFree0—6.0.7
PK en-GBFree0—6.0.7
PL en-GBFree0—6.0.7
PT pt-PTFree0—6.0.7
PW en-GBFree0—6.0.7
PY es-MXFree0—6.0.7
QA en-GBFree0—6.0.7
RO en-GBFree0—6.0.7
RS en-GBFree0—6.0.7
RU ruFree0—6.0.7
RW en-GBFree0—6.0.7
SA en-GBFree0—6.0.7
SB en-GBFree0—6.0.7
SC en-GBFree0—6.0.7
SE svFree0—6.0.7
SG en-GBFree0—6.0.7
SI en-GBFree0—6.0.7
SL en-GBFree0—6.0.7
SN en-GBFree0—6.0.7
SR en-GBFree0—6.0.7
ST en-GBFree0—6.0.7
SV es-MXFree0—6.0.7
SZ en-GBFree0—6.0.7
TC en-GBFree0—6.0.7
TD en-GBFree0—6.0.7
TH en-GBFree0—6.0.7
TJ en-GBFree0—6.0.7
TM en-GBFree0—6.0.7
TN en-GBFree0—6.0.7
TO en-GBFree0—6.0.7
TR en-GBFree0—6.0.7
TT en-GBFree0—6.0.7
TW zh-Hant-TWFree0—6.0.7
TZ en-GBFree0—6.0.7
UA en-GBFree0—6.0.7
UG en-GBFree0—6.0.7
US en-USFree0—6.0.7
UY en-GBFree0—6.0.7
UZ en-GBFree0—6.0.7
VC en-GBFree0—6.0.7
VE es-MXFree0—6.0.7
VG en-GBFree0—6.0.7
VN en-GBFree0—6.0.7
VU en-GBFree0—6.0.7
XK en-GBFree0—6.0.7
YE en-GBFree0—6.0.7
ZA en-GBFree0—6.0.7
ZM en-GBFree0—6.0.7
ZW en-GBFree0—6.0.7

Change log 19 changes · DE

✎
releaseNotes updated
Bug fixes and improvements
✎
description updated
With the SNCB ASSIST app, travellers with limited mobility can plan their own trip, request targeted assistance, monitor their trip in real time and contact the
✎
name updated
SNCB Assist
◆
Version 6.0.7 released
Bug fixes and improvements
◆
Version 6.0.5 released
Bug fixes and improvements Confirm your presence on the train
◆
Version 6.0.3 released
Bug fixes and improvements Find nearest station with assistance
◆
Version 6.0.2 released
Bug fixes and improvements Gender neutrality
◆
Version 2.0.0 released
Bug fixes and improvements. New Train Composition and Facilities module added.
◆
Version 1.9.0 released
Bug fixes and improvements.
◆
Version 1.8.0 released
Bug fixes and improvements.
◆
Version 1.7.0 released
This version contains the addition of assistance delivery by train attendants in selected stations and some bug fixes.
◆
Version 1.6.0 released
Information to users about the possible impact of a strike at SNCB on assistance requests
◆
Version 1.5.1 released
Information to users about the possible impact of a strike at SNCB on assistance requests
◆
Version 1.5.0 released
Information to users about the possible impact of a strike at SNCB on assistance requests
◆
Version 1.4.0 released
Bug fixes and improvements.
◆
Version 1.3.0 released
Bug fixes and improvements.
◆
Version 1.2.0 released
Customer Center number changed.
◆
Version 1.1.0 released
iOS link replaced by appStore URL of application.
◆
Version 1.0.0 released
expanded screenshot