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Device Help

AT&T Services, Inc.
Your Device, Simplified
Open in App Store ↗
US flag US
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1 of 75 storefronts
Content in en-US
399 Ratings
4.1
★★★★★
Age Rating
17+
Years
Developer
AT&T Services, Inc.
Language
EN
Size
103
MB

Information

Apple ID1552907534
Bundle IDcom.att.dh
SellerSeller
Min iOS15.0
Min macOS12.0
Device familiesiphone, ipod
Released2021-03-03
Copyright© 2020 AT&T Intellectual Property Inc.
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

iPhone 3 images

iPhone screenshot
iPhone screenshot
iPhone screenshot

What’s New Version 3.329.4

• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test

Description

Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. • Learn how to use your device with step‑by‑step guides and helpful tips • Keep your device running smoothly with alerts for important updates • Quickly identify and troubleshoot common issues with built‑in diagnostics

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 24 versions

Build 887409612v3.329.42026-06-26 16:55:03
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test
Build 885448041v3.329.32026-05-10 18:46:59
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test
Build 882312837v3.313.52026-02-11 02:59:34
- Smart Search enhancements and improvements to search accuracy. - Redesigned 'no connectivity' screen. Bug fixes include: - Removed the behavior where the volume bar was being displayed during camera test (iOS). - Health Score values bug corrected. - iOS RAM usage test parameter change. - Fix to back button not working while in Guide Me feature. - Fixed “Voice Over” for app version area. - Landscape screen issue with Emblem device. - Display Tests behavior and results.
Build 878843050v3.301.32025-10-13 09:14:50
New Health Score and general updates and bug fixes
Build 876878939v3.289.02025-08-01 16:48:08
Streamlined Onboarding screen and various bug fixes
Build 873794303v3.275.12025-04-04 22:10:12
This version is the final of two major releases, which includes updates to: • Redesigned Diagnostic results screens • Solutions UI • Health check journey • Explore Tutorials & troubleshooting journey
Build 871728608v3.258.32025-01-14 18:37:52
Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows
Build 869715807v3.251.12024-10-15 16:51:43
Bug fixes and other improvements
Build 867827219v3.238.02024-07-30 19:37:31
Bug fixes and CATO compliance stuff
Build 865105505v3.218.22024-04-12 02:06:28
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
Build 862247592v3.206.92023-12-18 19:18:51
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
Build 858933028v3.187.02023-08-04 20:03:51
In this version we support CATO compliance.
Build 854129076v3.156.42023-01-03 22:18:03
In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report.
Build 853668946v3.153.32022-12-06 00:07:32
Home screen redesign
Build 852516872v3.138.22022-10-04 21:12:40
User interface enhancements User experience enhancements Feedback improvements
Build 850540265v3.130.62022-07-11 15:04:31
User interface enhancements User experience enhancements Feedback improvements
Build 847483677v3.115.12022-03-04 16:12:36
User interface enhancements User experience enhancements Feedback improvements
Build 845932920v3.105.12021-12-14 22:14:27
Getting started categories
Build 845503539v3.1032021-12-01 19:51:25
Improved UI Enhanced content flow Minor defects fixed
Build 844694999v3.96.42021-10-20 17:28:02
Improvements .
Build 843908447v3.87.22021-09-02 17:12:14
* Improved look and feel * Access to AT&T account support * Same great content
Build 842809382v3.78.12021-06-28 15:04:29
Improvements.
Build 842102515v3.742021-05-10 15:42:08
Improvements.
Build 840426581v3.66.12021-03-03 23:18:41

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 75 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree3994.13.329.4

Not available in: AG, AI, AO, AR, BB, BF, BJ, BO, BR, BS, BW, BZ, CD, CG, CI, CL, CM, CO, CR, CV, DM, DO, DZ, EC, GA, GD, GH, GM, GT, GW, GY, HN, JM, KE, KN, KY, LC, LR, LY, MA, MG, ML, MS, MU, MW, MX, MZ, NA, NE, NG, NI, PA, PE, PY, RW, SC, SL, SN, SR, ST, SV, SZ, TC, TD, TN, TT, TZ, UG, UY, VC, VE, VG, ZM, ZW

Change log 28 changes · US

✎
releaseNotes updated
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health
✎
description updated
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostic
✎
subtitle updated
Your Device, Simplified
✎
name updated
Device Help
◆
Version 3.329.4 released
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera tes
◆
Version 3.329.3 released
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera tes
◆
Version 3.313.5 released
- Smart Search enhancements and improvements to search accuracy. - Redesigned 'no connectivity' screen. Bug fixes include: - Removed the behavior where the volume bar was being displayed during camera test (iOS). - Health Score values bug c
◆
Version 3.301.3 released
New Health Score and general updates and bug fixes
◆
Version 3.289.0 released
Streamlined Onboarding screen and various bug fixes
◆
Version 3.275.1 released
This version is the final of two major releases, which includes updates to: • Redesigned Diagnostic results screens • Solutions UI • Health check journey • Explore Tutorials & troubleshooting journey
◆
Version 3.258.3 released
Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows
◆
Version 3.251.1 released
Bug fixes and other improvements
◆
Version 3.238.0 released
Bug fixes and CATO compliance stuff
◆
Version 3.218.2 released
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recom
◆
Version 3.206.9 released
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recom
◆
Version 3.187.0 released
In this version we support CATO compliance.
◆
Version 3.156.4 released
In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report.
◆
Version 3.153.3 released
Home screen redesign
◆
Version 3.138.2 released
User interface enhancements User experience enhancements Feedback improvements
◆
Version 3.130.6 released
User interface enhancements User experience enhancements Feedback improvements
◆
Version 3.115.1 released
User interface enhancements User experience enhancements Feedback improvements
◆
Version 3.105.1 released
Getting started categories
◆
Version 3.103 released
Improved UI Enhanced content flow Minor defects fixed
◆
Version 3.96.4 released
Improvements .
◆
Version 3.87.2 released
* Improved look and feel * Access to AT&T account support * Same great content
◆
Version 3.78.1 released
Improvements.
◆
Version 3.74 released
Improvements.
◆
Version 3.66.1 released
expanded screenshot