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Device Help

Your Device, Simplified
US flag US
1 of 1 storefronts
Content in en-US
399 Ratings
4.1
★★★★
Age Rating
17+
Years
Language
EN
Size
103
MB

Information

Apple ID1552907534
Bundle IDcom.att.dh
SellerSeller
Min iOS15.0
Min macOS12.0
Device familiesiphone, ipod
Released2021-03-03
Copyright© 2020 AT&T Intellectual Property Inc.
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

iPhone 3 images

iPhone screenshot
iPhone screenshot
iPhone screenshot

What’s New Version 3.329.4

• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test

Description

Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. • Learn how to use your device with step‑by‑step guides and helpful tips • Keep your device running smoothly with alerts for important updates • Quickly identify and troubleshoot common issues with built‑in diagnostics

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 24 versions

Build 887409612v3.329.42026-06-26 16:55:03
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test
Build 885448041v3.329.32026-05-10 18:46:59
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test
Build 882312837v3.313.52026-02-11 02:59:34
- Smart Search enhancements and improvements to search accuracy. - Redesigned 'no connectivity' screen. Bug fixes include: - Removed the behavior where the volume bar was being displayed during camera test (iOS). - Health Score values bug corrected. - iOS RAM usage test parameter change. - Fix to back button not working while in Guide Me feature. - Fixed “Voice Over” for app version area. - Landscape screen issue with Emblem device. - Display Tests behavior and results.
Build 878843050v3.301.32025-10-13 09:14:50
New Health Score and general updates and bug fixes
Build 876878939v3.289.02025-08-01 16:48:08
Streamlined Onboarding screen and various bug fixes
Build 873794303v3.275.12025-04-04 22:10:12
This version is the final of two major releases, which includes updates to: • Redesigned Diagnostic results screens • Solutions UI • Health check journey • Explore Tutorials & troubleshooting journey
Build 871728608v3.258.32025-01-14 18:37:52
Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows
Build 869715807v3.251.12024-10-15 16:51:43
Bug fixes and other improvements
Build 867827219v3.238.02024-07-30 19:37:31
Bug fixes and CATO compliance stuff
Build 865105505v3.218.22024-04-12 02:06:28
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
Build 862247592v3.206.92023-12-18 19:18:51
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
Build 858933028v3.187.02023-08-04 20:03:51
In this version we support CATO compliance.
Build 854129076v3.156.42023-01-03 22:18:03
In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report.
Build 853668946v3.153.32022-12-06 00:07:32
Home screen redesign
Build 852516872v3.138.22022-10-04 21:12:40
User interface enhancements User experience enhancements Feedback improvements
Build 850540265v3.130.62022-07-11 15:04:31
User interface enhancements User experience enhancements Feedback improvements
Build 847483677v3.115.12022-03-04 16:12:36
User interface enhancements User experience enhancements Feedback improvements
Build 845932920v3.105.12021-12-14 22:14:27
Getting started categories
Build 845503539v3.1032021-12-01 19:51:25
Improved UI Enhanced content flow Minor defects fixed
Build 844694999v3.96.42021-10-20 17:28:02
Improvements .
Build 843908447v3.87.22021-09-02 17:12:14
* Improved look and feel * Access to AT&T account support * Same great content
Build 842809382v3.78.12021-06-28 15:04:29
Improvements.
Build 842102515v3.742021-05-10 15:42:08
Improvements.
Build 840426581v3.66.12021-03-03 23:18:41

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 1 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree3994.13.329.4

Change log 28 changes · US

releaseNotes updated
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health
description updated
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostic
subtitle updated
Your Device, Simplified
name updated
Device Help
Version 3.329.4 released
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera tes
Version 3.329.3 released
• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera tes
Version 3.313.5 released
- Smart Search enhancements and improvements to search accuracy. - Redesigned 'no connectivity' screen. Bug fixes include: - Removed the behavior where the volume bar was being displayed during camera test (iOS). - Health Score values bug c
Version 3.301.3 released
New Health Score and general updates and bug fixes
Version 3.289.0 released
Streamlined Onboarding screen and various bug fixes
Version 3.275.1 released
This version is the final of two major releases, which includes updates to: • Redesigned Diagnostic results screens • Solutions UI • Health check journey • Explore Tutorials & troubleshooting journey
Version 3.258.3 released
Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows
Version 3.251.1 released
Bug fixes and other improvements
Version 3.238.0 released
Bug fixes and CATO compliance stuff
Version 3.218.2 released
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recom
Version 3.206.9 released
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recom
Version 3.187.0 released
In this version we support CATO compliance.
Version 3.156.4 released
In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report.
Version 3.153.3 released
Home screen redesign
Version 3.138.2 released
User interface enhancements User experience enhancements Feedback improvements
Version 3.130.6 released
User interface enhancements User experience enhancements Feedback improvements
Version 3.115.1 released
User interface enhancements User experience enhancements Feedback improvements
Version 3.105.1 released
Getting started categories
Version 3.103 released
Improved UI Enhanced content flow Minor defects fixed
Version 3.96.4 released
Improvements .
Version 3.87.2 released
* Improved look and feel * Access to AT&T account support * Same great content
Version 3.78.1 released
Improvements.
Version 3.74 released
Improvements.
Version 3.66.1 released
expanded screenshot