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What’s New Version 3.3.1
• Minor enhancements
Description
The Trane Technician (formerly Trane Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work.
Please note, this app is not compatible for onsite BLE connections with Trane ComfortLink™ II systems.
Accessibility
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Version history 25 versions
Build 886680832v3.3.12026-06-08 21:37:21
• Minor enhancements
Build 886302204v3.3.02026-05-29 22:13:51
• Model Number Lookup updated with new coil models
• Alert Guide updated with new alerts
• Bug fixes and enhancements
Build 885682903v3.2.12026-05-14 22:43:03
Minor enhancements
Build 884991825v3.2.02026-04-28 18:37:04
• New Wiring Diagrams for 5TAMX air handlers in Guided Installation
• Numerous Bug Fixes
Build 882576871v3.1.12026-02-19 01:30:06
Numerous bug fixes
Build 881437095v3.1.02026-01-13 23:09:48
• New Customer Runtime History graph
• Enhancements to Tech Assistant Chat Bot
• New Furnace Wiring Diagrams in Guided Installation
• New Model Number Lookup technician tool
• Continued support for upcoming Link hardware and features
Build 879648000v3.0.42025-11-11 23:02:51
• Enhancements to Tech Assistant Chat Bot
• Link S9V2-VC Furnace Support
Build 878011458v3.0.32025-09-11 16:20:35
• New Tech Assistant AI Chat Bot
• Parts of the app are now available in Spanish
Build 877453808v3.0.22025-08-22 01:35:18
•New & Improved menu design
•Get push notifications when requesting Remote Access connections to systems
•View live measurements from your Fieldpiece tools and generate a PDF report from those measurements
•Guided Installation now supports wiring diagrams for 1 & 2 stage furnaces
•Auto-populate address, zip code, and altitude based on geo-location
•Added support for Link S9V2-VC Furnaces
Build 875446231v2.4.22025-06-10 08:43:35
Fixed an issue for Link SoftAP firmware updates
Build 875261000v2.4.12025-06-03 08:30:32
Updates & Improvements
•Support for new Link 9.1 firmware
•Improvements and additional troubleshooting help for Link Firmware upgrades over SoftAP
•Additional support for login failures
•Keep mobile device awake when connected to equipment
Build 872221607v2.4.02025-02-04 17:45:55
* New Duct Static and Total Cooling Capacity Calcualtors
* Link S9VM Furnace Support
* Support for Link Relay Panel with connected outdoor unit
Build 871100666v2.3.32024-12-12 22:01:32
Support for 5TEMC Air Handler.
Build 870509233v2.3.12024-11-19 10:09:25
Minor bug fixes.
Build 869657322v2.3.02024-10-12 02:40:44
New Features
• Scan barcode to auto-populate Warranty Status and Product Literature options based on scanned model and serial numbers
• Remotely change thermostat user settings for Link systems
• Technician can add notes for a device from the app
• App Settings to set display themes such as dark mode or light mode
Updates & Improvements
• New help video for Guided Installation
• Numerous Bug Fixes
Build 867775443v2.2.42024-07-27 10:00:34
Minor bug fixes.
Build 867690824v2.2.32024-07-23 22:17:02
Minor bug fixes.
Build 866614048v2.2.12024-06-11 20:09:22
Fixes a bug affecting Bluetooth connection stability.
Build 866312581v2.2.02024-06-05 00:33:34
New Features:
-New Wiring Diagrams for Link 24V TAMX
-Barcode scanning for Warranty Lookup and Product Literature Search
-New Sensible Capacity Calculator
-Dark Mode Theme
-Support for Link Quiet Mode and Lineset features
-Support for Link TEMC Air Handlers, XV20 Outdoor Units, and A2L Sensors
-Added a ‘What’s New’ Carousel for new releases going forward
-Display all literature from Product Literature Search
Updates & Improvements:
-Enhancements to Demo Mode
-Advanced Filters for Customer Search
-New Remote Connection Help video
Numerous Bug Fixes
Build 864363986v2.1.22024-03-11 22:03:31
Fixes an issue where some Manual Test Modes were missing for Link 24V Equipment.
Build 863891526v2.1.12024-02-20 19:53:19
Fixes a rare issue with logins
Build 863158578v2.1.02024-01-27 02:31:01
New Features:
- Support for the Link Relay Panel Launch
- Dealer Remote Configuration (DRC) Support
- New & Improved User Interface for Viewing System Data
- Diagnostics Web Customers & Device Search Integration
- Demo Mode
- Product Literature Search
Numerous Bug Fixes
Updates & Improvements:
- Enhanced App Navigation and Technician Tools
- Updated Link Furnace Simple Run Test
- Onsite SoftAP Link Updates Support Multiple Firmware Versions
Build 862685315v2.0.42024-01-05 04:38:44
Fixes an issue some users encountered when logging in.
Build 861406214v2.0.32023-12-22 19:37:40
Fixes an issue with logging in for some users.
Build 861231292v2.0.22023-11-04 14:18:33
Fix a minor bug affecting logins in rare cases
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 195 | 4.8 | 3.3.1 |
Change log 28 changes · US
✎
releaseNotes updated
• Minor enhancements
✎
description updated
The Trane Technician (formerly Trane Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the insta
✎
name updated
Trane® Technician
◆
Version 3.3.1 released
• Minor enhancements
◆
Version 3.3.0 released
• Model Number Lookup updated with new coil models
• Alert Guide updated with new alerts
• Bug fixes and enhancements
◆
Version 3.2.1 released
Minor enhancements
◆
Version 3.2.0 released
• New Wiring Diagrams for 5TAMX air handlers in Guided Installation
• Numerous Bug Fixes
◆
Version 3.1.1 released
Numerous bug fixes
◆
Version 3.1.0 released
• New Customer Runtime History graph
• Enhancements to Tech Assistant Chat Bot
• New Furnace Wiring Diagrams in Guided Installation
• New Model Number Lookup technician tool
• Continued support for upcoming Link hardware and features
◆
Version 3.0.4 released
• Enhancements to Tech Assistant Chat Bot
• Link S9V2-VC Furnace Support
◆
Version 3.0.3 released
• New Tech Assistant AI Chat Bot
• Parts of the app are now available in Spanish
◆
Version 3.0.2 released
•New & Improved menu design
•Get push notifications when requesting Remote Access connections to systems
•View live measurements from your Fieldpiece tools and generate a PDF report from those measurements
•Guided Installation now supports
◆
Version 2.4.2 released
Fixed an issue for Link SoftAP firmware updates
◆
Version 2.4.1 released
Updates & Improvements
•Support for new Link 9.1 firmware
•Improvements and additional troubleshooting help for Link Firmware upgrades over SoftAP
•Additional support for login failures
•Keep mobile device awake when connected to equipment
◆
Version 2.4.0 released
* New Duct Static and Total Cooling Capacity Calcualtors
* Link S9VM Furnace Support
* Support for Link Relay Panel with connected outdoor unit
◆
Version 2.3.3 released
Support for 5TEMC Air Handler.
◆
Version 2.3.1 released
Minor bug fixes.
◆
Version 2.3.0 released
New Features
• Scan barcode to auto-populate Warranty Status and Product Literature options based on scanned model and serial numbers
• Remotely change thermostat user settings for Link systems
• Technician can add notes for a device from t
◆
Version 2.2.4 released
Minor bug fixes.
◆
Version 2.2.3 released
Minor bug fixes.
◆
Version 2.2.1 released
Fixes a bug affecting Bluetooth connection stability.
◆
Version 2.2.0 released
New Features:
-New Wiring Diagrams for Link 24V TAMX
-Barcode scanning for Warranty Lookup and Product Literature Search
-New Sensible Capacity Calculator
-Dark Mode Theme
-Support for Link Quiet Mode and Lineset features
-Support fo
◆
Version 2.1.2 released
Fixes an issue where some Manual Test Modes were missing for Link 24V Equipment.
◆
Version 2.1.1 released
Fixes a rare issue with logins
◆
Version 2.1.0 released
New Features:
- Support for the Link Relay Panel Launch
- Dealer Remote Configuration (DRC) Support
- New & Improved User Interface for Viewing System Data
- Diagnostics Web Customers & Device Search Integration
- Demo Mode
- Product Litera
◆
Version 2.0.4 released
Fixes an issue some users encountered when logging in.
◆
Version 2.0.3 released
Fixes an issue with logging in for some users.
◆
Version 2.0.2 released
Fix a minor bug affecting logins in rare cases