Shipshape Home

Updated the user onboarding flow. The onboarding flow for users has been updated. Improved and updated the user onboarding experience.

ServiceTitan integration: • If your service provider uses ServiceTitan, they can now set up your home in the app in just a couple of taps — your equipment and service history sync automatically and stay up to date. • Review and approve service estimates right in the app. • Performance and stability improvements, plus sign-in and onboarding fixes.

Dark Mode is here. Redesigned home dashboard with a new activity timeline and bigger graphs. Export PDFs of your insurance certificate, service records, and Home Health report. A first-run celebration and smoother onboarding. Smarter alerts with clearer priorities and recommended actions. Maintenance Reminder 2.0 and support for the Aeotec Water Sensor 8.

Improvements and optimizations

Added a Download the Mobile App banner for mobile users on the Home Dashboard Redesigned Home Health Assessment Improved home invitations and family account management Updated deep links to route by device type Expanded notification settings by channel Refined animations and fonts Improved new device pairing Added ServiceTitan integration Enhanced gateway onboarding with reboot guidance

Shipshape Home Enhanced the visual design and overall appearance of the application login pages, providing a cleaner and more consistent user experience. Applied minor updates and refinements to HomeHealthAssessment/HHA to improve usability and internal consistency. Improved handling and reliability of smart links for a smoother navigation experience.

Improved stability of smart device pairing with Gateway New firmware available for Power Plug 6 Deeplinks now supported in Web Home Dashboard (incl. password reset) Enhanced installation flow & expanded HVAC support Improved account creation & OAuth login with email confirmation and account linking New Installer tools: resend invitations & transfer ownership In-app update reminder added

Updated Device page with clearer device names, locations, statuses, and improved navigation Added Delta T widget for supported thermostat devices to better assess system health Introduced Alexa voice control for quick status checks and readings Added Schedule Now feature to easily book service appointments directly from the app New secure OAuth login methods available Bug fixes and performance improvements

• Reconfigured the camera for better compatibility with Magic Plate Analyzer • Optimized camera performance • Minor updates to the Installer Wizard

Improved the performance of the Magic Plate Scanner, enhanced camera functionality across all areas of the app, added new notifications, and made minor adjustments.

New Features & Improvements Magic Plate Analyzer Introduced a new Magic Plate Analyzer to help installers fill in appliance data faster and more accurately during setup and configuration. Updated Technical Articles Refreshed and expanded technical documentation to better assist during gateway installation. Enhanced Setup Experience Improved several setup screens and animations to provide a smoother and more intuitive device configuration process.

• Improved Notification Permissions Fixed notification permission issues on certain device versions to ensure smoother and more reliable alerts. • Simplified Thermostat Setup Setting up your thermostat as an appliance is now easier and more intuitive. • Enhanced Installer Wizard The installation wizard has been improved to fully support seamless setup of multiple gateways and their pairing with appliances — with no hassle. • Updated Device Pairing Guides We've refreshed the instructions to make pairing new devices clearer and faster. • New Feedback System Introduced a new in-app feedback system to collect insights and suggestions from users and installers more efficiently.

Enhanced application reliability and overall consistency Transitioned to an upgraded link-handling framework for improved navigation Various refinements to ensure a smoother user journey

• Improved stability • Minor interface refinements • Critical bug fix

Minor updates to improve overall stability and performance

Smart socket auto-safety: it will turn back on if not switched off via the mobile app. Appliance page now shows additional sensor data. Updated visuals for devices and appliances. New in-app feedback system — rate the app and help us improve your experience!

The device installation process has been simplified for installers, providing a more linear setup flow. Stability has also been improved on certain legacy smartphones.

Selective sensor support added—connect only key devices and still receive alerts. AlertActions are now grouped for faster bulk handling. New homes get updated Efficiency scoring—bonus points for adding an address. Onboarding tour refreshed for homeowners. Installer UI improved. New sensor-to-appliance visuals. New service plans added. Minor fixes and enhancements.

Stability improvement

We have introduced an optional phone number field during registration to enhance communication with homeowners. This addition allows for faster and more efficient contact in case of detected issues with the property or connected devices.

Weekly Reports – Get detailed insights into your home’s status every week and review your history with ease. Updated Referral Program – Invite a friend and both receive $50! Enjoy even more benefits from sharing. Enhanced Maintenance Tasks Descriptions – Now with more detailed explanations and additional useful information. Improved Appliance History – Expanded functionality and a significantly larger list of supported manufacturers.

Minor UI enhancements and stability improvements

Minor UI enhancements and stability improvements

Setting up your home is now even easier with our new interactive Home Health Assessment! Enjoy an improved Home Health Score 2.0 with enhanced reliability, efficiency, and maintenance ratings. We’ve added new maintenance tasks for appliances, redesigned the appliance screen for key insights, and improved chart rendering on the analytics page. Plus, numerous other enhancements to make managing your home seamless and more convenient!

Merry Christmas and Happy New Year! We've prepared an update to bring some holiday cheer: • Small changes to add a festive touch. • Improved data display for some widgets. • Enhanced data visualization on the analytics page. • Minor fixes and improvements. Thank you for being with us! Wishing you warmth and joy this holiday season