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65 of 65 storefronts
Content in en-US
Content in en-US
Information
Preview 2 platforms
iPhone 4 images
iPad 4 images
What’s New Version 2.1.9
General bug fixes
Description
The JustAnswer Expert app makes it easier than ever to stay connected with customers. Enjoy the freedom and flexibility of answering questions and managing your workload from anywhere at any time. Whether you’re at your job, travelling, or just away from your desk, you can provide a great customer experience wherever you are.
The app lets you get new questions, manage your question list, provide answers, and even check your earnings. And with private messaging and notifications, you’ll always stay on top of things.
This application is for Experts who have been approved to provide answers on the JustAnswer platform. If you are not an Expert on JustAnswer, join us on our mission to help people. With your expertise and our easy-to-use platform, we can make a difference together. For more information please visit http://www.justanswer.com/applynow
If you are a JustAnswer customer, have asked a question on the JustAnswer site and are attempting to find your answer, please visit http://www.justanswer.com
Accessibility
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Version history 25 versions
Build 872886831v2.1.92025-03-04 09:16:43
General bug fixes
Build 872851853v2.1.82025-02-28 00:29:20
We are pleased to announce the latest update, which includes:
Added filtering out experts' Fount questions from OPRC native app
Build 871268804v2.1.72024-12-19 19:36:04
Bug fixes and other minor improvements.
Build 870590658v2.1.62024-11-23 00:29:49
Revised Second Opinion process to meet site policy
Build 870427343v2.1.52024-11-15 23:45:40
- Added functionality to restore expired Phone Calls
- Bug fixes and other improvements
Build 869798457v2.1.42024-10-19 06:37:07
We are pleased to announce our latest update, featuring:
1. Enhanced experience for mid-conversation Phone Call requests;
2. Bug fixes and other minor improvements.
Build 869484430v2.1.32024-10-04 16:38:27
We are pleased to announce the latest update, which includes:
1. Updates to the flow of reporting questions to customer care.
2. Bug fixes and minor improvements.
Build 867647797v2.1.22024-08-01 12:47:22
We are pleased to announce the latest update, which includes:
1. Simplified flow for completing the Phone Call questions;
2. Bug fixes and minor improvements.
Build 864035311v2.1.12024-03-05 22:26:45
We are pleased to announce the latest update, which includes:
1. Improved clarity and continuity in customer flow by assigning one expert to each customer at a time.
2. Phone call questions through "Get New Question" feature now includes a 5 minute lock
3. Bug fixes and minor improvements.
Build 862862110v2.1.02024-01-12 22:41:59
We are pleased to announce the latest update, which includes:
1. The "Get New Question" feature now includes phone calls and urgent questions.
2. Questions are now labeled for immune, urgent, requested, and recommended for you.
3. Bug fixes and minor improvements.
Build 860641368v2.0.202023-10-13 20:16:40
Bug fixes and minor improvements.
Build 858619957v2.0.192023-09-12 18:50:38
Minor bug fixing
Build 857522557v2.0.182023-06-16 17:32:55
We are pleased to announce the latest update, which includes:
Better question reporting
We’ve redesigned the reporting tool in the mobile app. You’ll see new options to help resolve your issue when you click the report question icon and select Report to Category Moderator. Just tap one of the options listed and the Category Moderators will be able to process your issue more quickly and accurately. There’s also a space to add your own comment or description if you need.
Build 857266654v2.0.172023-05-24 19:48:42
Bug fixes and minor improvements
Build 856887710v2.0.152023-05-09 08:42:34
We are happy to show significant updates to our mobile app that will enable you to navigate seamlessly and discover new questions effortlessly.
The navigation bar has been relocated to the bottom of the screen and completely redesigned for improved usability.
We also added a The Get New Question feature that automates your question search and keeps you engaged with the platform.
To further enhance your experience, we have integrated notifications that will keep you informed about important updates.
Build 856060797v2.0.142023-04-05 12:50:09
We are pleased to announce the latest update, which includes the following:
Security improvements
A significant improvement to our expert credential management system. We have implemented a more secure approach to ensure the safety of our Experts and reduce the risk of unauthorized access to sensitive information. Our team has thoroughly tested this new system to ensure its effectiveness and reliability.
Bug fixes
- Unread questions are now properly displayed as unread in the questions list, improving the overall user experience.
We highly recommend to update the app to this latest version to take advantage of this enhanced security feature. As always, we appreciate your continued support and feedback as we strive to improve the app experience for our experts.
Build 854862561v2.0.132023-02-14 00:30:36
Bug fixes and minor improvements
Build 854443764v2.0.122023-01-17 23:55:16
In this release:
- New! Possibility to hide unwanted questions in 'All questions' list
Build 853468050v2.0.112022-12-20 20:37:49
In this release:
- New! 'My questions' filters that make finding specific types of questions easier
- Bug fixes and minor improvements
Build 852353912v2.0.102022-10-03 18:48:18
This release includes an improvements for filters in all questions list, implementing new PS flows, minor bug fixing
Build 852303717v2.0.92022-09-20 20:10:26
This release includes OPRC performance improvements and additional tracking.
Build 851522636v2.0.82022-08-16 20:45:55
This release includes a new feature - the 'opt out' confirmation pop up and additional tracking.
Build 843903370v2.0.72021-09-15 00:15:34
This release includes a new feature the 'report of the question' and minor bug fixes.
Build 842263487v2.0.62021-05-19 00:52:27
This release includes a feature to reformat and increase the size of the Reply Box. Additionally, the release addresses performance improvements and minor bug fixes.
Build 841808451v2.0.52021-04-23 23:37:17
fixed hide functionality and performance improvements
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 65 of 65 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 41 | 2.4 | 2.1.9 |
| MX | es-MX | Free | 3 | 3.0 | 2.1.9 |
| GH | en-GB | Free | 2 | 1.5 | 2.1.9 |
| AG | en-GB | Free | 0 | — | 2.1.9 |
| AI | en-GB | Free | 0 | — | 2.1.9 |
| AO | en-GB | Free | 0 | — | 2.1.9 |
| BB | en-GB | Free | 0 | — | 2.1.9 |
| BF | en-GB | Free | 0 | — | 2.1.9 |
| BJ | en-GB | Free | 0 | — | 2.1.9 |
| BO | es-MX | Free | 0 | — | 2.1.9 |
| BS | en-GB | Free | 0 | — | 2.1.9 |
| BW | en-GB | Free | 0 | — | 2.1.9 |
| BZ | en-GB | Free | 0 | — | 2.1.9 |
| CD | en-GB | Free | 0 | — | 2.1.9 |
| CG | en-GB | Free | 0 | — | 2.1.9 |
| CI | fr-FR | Free | 0 | — | 2.1.9 |
| CM | fr-FR | Free | 0 | — | 2.1.9 |
| CR | es-MX | Free | 0 | — | 2.1.9 |
| CV | en-GB | Free | 0 | — | 2.1.9 |
| DM | en-GB | Free | 0 | — | 2.1.9 |
| DO | es-MX | Free | 0 | — | 2.1.9 |
| DZ | en-GB | Free | 0 | — | 2.1.9 |
| EC | es-MX | Free | 0 | — | 2.1.9 |
| GA | fr-FR | Free | 0 | — | 2.1.9 |
| GD | en-GB | Free | 0 | — | 2.1.9 |
| GT | es-MX | Free | 0 | — | 2.1.9 |
| GW | en-GB | Free | 0 | — | 2.1.9 |
| GY | en-GB | Free | 0 | — | 2.1.9 |
| HN | es-MX | Free | 0 | — | 2.1.9 |
| JM | en-GB | Free | 0 | — | 2.1.9 |
| KE | en-GB | Free | 0 | — | 2.1.9 |
| KN | en-GB | Free | 0 | — | 2.1.9 |
| KY | en-GB | Free | 0 | — | 2.1.9 |
| LC | en-GB | Free | 0 | — | 2.1.9 |
| LR | en-GB | Free | 0 | — | 2.1.9 |
| LY | en-GB | Free | 0 | — | 2.1.9 |
| MA | en-GB | Free | 0 | — | 2.1.9 |
| MG | en-GB | Free | 0 | — | 2.1.9 |
| ML | en-GB | Free | 0 | — | 2.1.9 |
| MS | en-GB | Free | 0 | — | 2.1.9 |
| MU | en-GB | Free | 0 | — | 2.1.9 |
| MZ | en-GB | Free | 0 | — | 2.1.9 |
| NA | en-GB | Free | 0 | — | 2.1.9 |
| NE | en-GB | Free | 0 | — | 2.1.9 |
| NG | en-GB | Free | 0 | — | 2.1.9 |
| NI | es-MX | Free | 0 | — | 2.1.9 |
| PA | es-MX | Free | 0 | — | 2.1.9 |
| PY | es-MX | Free | 0 | — | 2.1.9 |
| SL | en-GB | Free | 0 | — | 2.1.9 |
| SN | en-GB | Free | 0 | — | 2.1.9 |
| SR | en-GB | Free | 0 | — | 2.1.9 |
| ST | en-GB | Free | 0 | — | 2.1.9 |
| SV | es-MX | Free | 0 | — | 2.1.9 |
| TC | en-GB | Free | 0 | — | 2.1.9 |
| TD | en-GB | Free | 0 | — | 2.1.9 |
| TN | en-GB | Free | 0 | — | 2.1.9 |
| TT | en-GB | Free | 0 | — | 2.1.9 |
| TZ | en-GB | Free | 0 | — | 2.1.9 |
| UG | en-GB | Free | 0 | — | 2.1.9 |
| UY | en-GB | Free | 0 | — | 2.1.9 |
| VC | en-GB | Free | 0 | — | 2.1.9 |
| VE | es-MX | Free | 0 | — | 2.1.9 |
| VG | en-GB | Free | 0 | — | 2.1.9 |
| ZM | en-GB | Free | 0 | — | 2.1.9 |
| ZW | en-GB | Free | 0 | — | 2.1.9 |
Change log 28 changes · CD
✎
releaseNotes updated
General bug fixes
✎
description updated
The JustAnswer Expert app makes it easier than ever to stay connected with customers. Enjoy the freedom and flexibility of answering questions and managing your
✎
name updated
JustAnswer: Experts
◆
Version 2.1.9 released
General bug fixes
◆
Version 2.1.8 released
We are pleased to announce the latest update, which includes:
Added filtering out experts' Fount questions from OPRC native app
◆
Version 2.1.7 released
Bug fixes and other minor improvements.
◆
Version 2.1.6 released
Revised Second Opinion process to meet site policy
◆
Version 2.1.5 released
- Added functionality to restore expired Phone Calls
- Bug fixes and other improvements
◆
Version 2.1.4 released
We are pleased to announce our latest update, featuring:
1. Enhanced experience for mid-conversation Phone Call requests;
2. Bug fixes and other minor improvements.
◆
Version 2.1.3 released
We are pleased to announce the latest update, which includes:
1. Updates to the flow of reporting questions to customer care.
2. Bug fixes and minor improvements.
◆
Version 2.1.2 released
We are pleased to announce the latest update, which includes:
1. Simplified flow for completing the Phone Call questions;
2. Bug fixes and minor improvements.
◆
Version 2.1.1 released
We are pleased to announce the latest update, which includes:
1. Improved clarity and continuity in customer flow by assigning one expert to each customer at a time.
2. Phone call questions through "Get New Question" feature now includes
◆
Version 2.1.0 released
We are pleased to announce the latest update, which includes:
1. The "Get New Question" feature now includes phone calls and urgent questions.
2. Questions are now labeled for immune, urgent, requested, and recommended for you.
3. Bug
◆
Version 2.0.20 released
Bug fixes and minor improvements.
◆
Version 2.0.19 released
Minor bug fixing
◆
Version 2.0.18 released
We are pleased to announce the latest update, which includes:
Better question reporting
We’ve redesigned the reporting tool in the mobile app. You’ll see new options to help resolve your issue when you click the report question icon and
◆
Version 2.0.17 released
Bug fixes and minor improvements
◆
Version 2.0.15 released
We are happy to show significant updates to our mobile app that will enable you to navigate seamlessly and discover new questions effortlessly.
The navigation bar has been relocated to the bottom of the screen and completely redesigne
◆
Version 2.0.14 released
We are pleased to announce the latest update, which includes the following:
Security improvements
A significant improvement to our expert credential management system. We have implemented a more secure approach to ensure the safety of ou
◆
Version 2.0.13 released
Bug fixes and minor improvements
◆
Version 2.0.12 released
In this release:
- New! Possibility to hide unwanted questions in 'All questions' list
◆
Version 2.0.11 released
In this release:
- New! 'My questions' filters that make finding specific types of questions easier
- Bug fixes and minor improvements
◆
Version 2.0.10 released
This release includes an improvements for filters in all questions list, implementing new PS flows, minor bug fixing
◆
Version 2.0.9 released
This release includes OPRC performance improvements and additional tracking.
◆
Version 2.0.8 released
This release includes a new feature - the 'opt out' confirmation pop up and additional tracking.
◆
Version 2.0.7 released
This release includes a new feature the 'report of the question' and minor bug fixes.
◆
Version 2.0.6 released
This release includes a feature to reformat and increase the size of the Reply Box. Additionally, the release addresses performance improvements and minor bug fixes.
◆
Version 2.0.5 released
fixed hide functionality and performance improvements