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FortiFone icon
Age Rating
4+
Years
Developer
Language
EN
+4 More
Size
86.0
MB

Information

Apple ID1281790628
Bundle IDcom.fortinet.fortifone
SellerSeller
Min iOS16.0
Min macOS13.0
Device familiesiphone, ipad
Released2018-08-06
Copyright© 2019 Fortinet, Inc.
WebsiteLink ↗
Privacy policyLink ↗

Preview 2 platforms

iPhone 9 images

iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot

iPad 9 images

iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot
iPad screenshot

What’s New Version 8.0.0

1. PBX SSO support. 2. Message forwarding support. 3. Dutch language support.

Description

Say “Hello” with the secured FortiFone softclient and stay connected to the office, never missing an important call. With the FortiFone softclient you transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience. With the intuitive interface of the FortiFone softclient, you’ll be able to get up and running, answer and transfer calls, call other extensions on the FortiVoice and check your voicemail with ease. All this as if you were really in the office. Feature highlights: • A true extension of the FortiVoice • G. 711u, G.711a, G.729a, G.722 Codec support • Do not disturb • Call forwarding, transfer and hold • Visual voicemail • Call history • Contacts with favorites and the system directory • Bluetooth headset support Download the free FortiFone softclient and get connected today. For full feature capabilities, a license is required on the FortiVoice phone system. For licensing information please contact a FortiVoice sales representative.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 883526245v7.0.102026-03-19 19:00:14
1. PBX SSO support. 2. Message forwarding support. 3. Dutch language support.
Build 881463408v7.0.92026-01-16 19:28:12
1. Added support for PBX video calls. 2. Resolved an issue where call audio did not work over IPv6. 3. Implemented the “last seen” feature in chat.
Build 877072109v7.0.82025-08-08 20:37:15
1. Allow the email login account to be able to switch PBX smoothly by fetching the configuration.
Build 876854168v7.0.72025-07-31 19:19:52
1. Fixed the token refresh issue. 2. Enhanced the audio/video conference. 3. Fixed the contact search issue when creating an audio or video conference.
Build 876350802v7.0.62025-07-20 15:34:45
1. Enhanced the RADIUS 2FA authentication for the on-premises PBX. 2. Auto-provisioning FortiFone FONW80B phones using Bluetooth and choosing the best intranet or extranet connection. 3. Improved the call switch function. 4. Provides comprehensive chat functionality for on-premise PBX and Cloud PBX. 5. While retaining the Contact function of PBX, it provides a convenient cloud Contact solution.
Build 873011419v7.0.52025-03-07 14:36:15
1. On-premise PBX Radius authentication support. 2. Call switch feature with Desktop and hard phone. 3. Feedback support. 4. New account setup Optimization. 5. Add audio conference/video conference launch confirmation. 6. W80B Bluetooth auto-provisioning support. 7. Chat feature enhancement.
Build 870086379v7.0.42024-11-01 19:18:38
1. Provide a new GUI for one-to-one call and the audio conference. 2. Support the basic level user company account login for the Cloud PBX.
Build 867009663v7.0.32024-06-27 02:01:35
1. Support the company account login. 2. Provide the Chat and SMS function for FortiVoice Cloud PBX.
Build 864236996v7.0.22024-03-06 19:49:44
1. SMS enhancements. 2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number. 3. PBX authentication support for voice-chat integration. 4. Fixed FortiFone app crash issue when trying to access the directory.
Build 861232246v7.0.12023-11-04 02:19:04
1. Added PBX business contact support
Build 858963272v7.0.02023-08-10 20:03:43
1. Allow mobile soft client to use internal DNS server. 2. Solved iPhone user failed to make call with FortiVoice cloud PBX over the cellular network issue. 3. Provide the basic chat feature support.
Build 853625433v3.0.192022-11-30 16:00:26
1. Enabled UDP keep-alive on the signalling path with Cloud PBX.
Build 846760594v3.0.182022-02-15 14:31:13
1. Voicemail API support for monitoring the voicemails of other extensions. 2. Solved an authenticate failed case after prolonged periods of inactivity. 3. Added iPad support.
Build 842959860v3.0.172021-07-30 23:36:36
1. French language is supported. 2. FortiFone softclient provides diagnostic UDP jumbo frame detection. For a FortiVoice Cloud account, if the UDP jumbo frame detection fails, the mobile softclient will switch from UDP to TCP automatically. 3. FortiVoice Cloud diagnostic log uploading function is supported. 4. Fixed FortiFone softclient fails to register with DNS issue. 5. Fixed FortiFone softclient making call issue when using LTE IPv6.
Build 842611934v3.0.162021-06-14 12:50:48
1. Fixed a random iPhone incoming/outgoing call failure caused by DNS server.
Build 842103554v3.0.152021-05-07 20:33:26
1. Provided backup SIP proxy and backup WEB server support in FortiVoice cloud environment. 2. Provided diagnostic function for FortiVoice cloud account. 3. Applied cloud service certificate and client certificate check. 4. Solved some crash issues in the last release.
Build 839421885v3.0.142020-12-01 16:25:24
1. Resolved crashing issues around iOS 14. 2. Fixed a call log callback issue if the call is a forwarded call.
Build 838441672v3.0.132020-10-31 02:07:47
• 48 hour grace period added to continue SIP functionality if HTTP login has failed. • Fixed an answering incoming call crash issue. • Fixed a no audio issue.
Build 837820776v3.0.122020-09-17 20:39:55
• Deep link support for FortiVoice with version 6.4 installed. • DNS failover support. • iOS 14 support.
Build 837083094v3.0.112020-07-31 20:20:13
• Fixed a contact directory crash issue when connecting to a FortiVoice running version 5.3. • Fixed an adding personal contact bug when connected to FortiVoice running version 5.3.
Build 837004302v3.0.102020-07-26 16:01:02
• Personal contacts automatically uploaded to FortiVoice User Portal. • Avatar support. Feature requires FortiVoice to have software version 6.4.0. • Audio quality indicator displayed when low quality is detected. • Opus audio codec is supported. • Long press * for a 2 second pause ( , ) while dialing. • Support "+" while dialing international number.
Build 836298140v3.0.92020-06-06 16:25:57
• Enable multiple accounts. • Ability to revoke the softclient license. • Switch among multiple Bluetooth devices in a call. • Fixed Intermittent no audio issue with car Bluetooth after the incoming call is answered. • Fixed conference call hold bug. • Enhanced missed call and voicemail notification.
Build 835637902v3.0.82020-04-22 10:59:38
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1. • History and Contact displays total entries in each section. • Update QR code autoprovision settings if PBX HTTPS port has been changed. • Support number copy from contacts and call history. • Fixed "Add to Favorite" bug. • Automatically release previous softclient license after the app is deleted and reinstalled.
Build 835560512v3.0.72020-04-18 13:25:31
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1. • History and Contact displays total entries in each section. • Update QR code autoprovision settings if PBX HTTPS port has been changed. • Support number copy from contacts and call history. • Fixed "Add to Favorite" bug. • Automatically release previous softclient license after the app is deleted and reinstalled.
Build 835228784v3.0.62020-03-23 23:31:58
• Voicemail shortcut added to History entries that have left voicemail. • DND, Missed Call and Voicemail notifications added. • Automatic formatting of number while dialing. • Diagnostic functions available during login failure. • Enhanced incoming call handling.

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 172 of 175 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree212.07.0.10
CA en-CAFree94.67.0.10
BO es-MXFree24.08.0.0
GR en-GBFree21.07.0.10
BR pt-BRFree12.08.0.0
CR es-MXFree15.08.0.0
FR fr-FRFree15.07.0.10
GB en-GBFree11.07.0.10
GY en-GBFree14.08.0.0
IE en-GBFree11.07.0.10
NL nlFree13.07.0.10
AE en-GBFree08.0.0
AF en-GBFree08.0.0
AG en-GBFree08.0.0
AI en-GBFree08.0.0
AL en-GBFree08.0.0
AM en-GBFree08.0.0
AO en-GBFree08.0.0
AR es-MXFree08.0.0
AT de-DEFree07.0.10
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CI fr-FRFree08.0.0
CL es-MXFree08.0.0
CM fr-FRFree08.0.0
CO es-MXFree08.0.0
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HK zh-Hant-HKFree08.0.0
HN es-MXFree08.0.0
HR en-GBFree07.0.10
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ID en-GBFree08.0.0
IL en-GBFree08.0.0
IN en-GBFree08.0.0
IQ en-GBFree08.0.0
IS en-GBFree07.0.10
IT itFree07.0.10
JM en-GBFree08.0.0
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Not available in: BY, CN, RU

Change log 28 changes · ZM

releaseNotes updated
1. PBX SSO support. 2. Message forwarding support. 3. Dutch language support.
description updated
Say “Hello” with the secured FortiFone softclient and stay connected to the office, never missing an important call. With the FortiFone softclient you transform
name updated
FortiFone
Version 7.0.10 released
1. PBX SSO support. 2. Message forwarding support. 3. Dutch language support.
Version 7.0.9 released
1. Added support for PBX video calls. 2. Resolved an issue where call audio did not work over IPv6. 3. Implemented the “last seen” feature in chat.
Version 7.0.8 released
1. Allow the email login account to be able to switch PBX smoothly by fetching the configuration.
Version 7.0.7 released
1. Fixed the token refresh issue. 2. Enhanced the audio/video conference. 3. Fixed the contact search issue when creating an audio or video conference.
Version 7.0.6 released
1. Enhanced the RADIUS 2FA authentication for the on-premises PBX. 2. Auto-provisioning FortiFone FONW80B phones using Bluetooth and choosing the best intranet or extranet connection. 3. Improved the call switch function. 4. Provides compre
Version 7.0.5 released
1. On-premise PBX Radius authentication support. 2. Call switch feature with Desktop and hard phone. 3. Feedback support. 4. New account setup Optimization. 5. Add audio conference/video conference launch confirmation. 6. W80B Bluetooth aut
Version 7.0.4 released
1. Provide a new GUI for one-to-one call and the audio conference. 2. Support the basic level user company account login for the Cloud PBX.
Version 7.0.3 released
1. Support the company account login. 2. Provide the Chat and SMS function for FortiVoice Cloud PBX.
Version 7.0.2 released
1. SMS enhancements. 2. Emergency number support. When the user dials the emergency number (such as 911), FortiFone automatically redirects the call to the smartphone's native dialer to call the emergency number. 3. PBX authentication suppo
Version 7.0.1 released
1. Added PBX business contact support
Version 7.0.0 released
1. Allow mobile soft client to use internal DNS server. 2. Solved iPhone user failed to make call with FortiVoice cloud PBX over the cellular network issue. 3. Provide the basic chat feature support.
Version 3.0.19 released
1. Enabled UDP keep-alive on the signalling path with Cloud PBX.
Version 3.0.18 released
1. Voicemail API support for monitoring the voicemails of other extensions. 2. Solved an authenticate failed case after prolonged periods of inactivity. 3. Added iPad support.
Version 3.0.17 released
1. French language is supported. 2. FortiFone softclient provides diagnostic UDP jumbo frame detection. For a FortiVoice Cloud account, if the UDP jumbo frame detection fails, the mobile softclient will switch from UDP to TCP automatically.
Version 3.0.16 released
1. Fixed a random iPhone incoming/outgoing call failure caused by DNS server.
Version 3.0.15 released
1. Provided backup SIP proxy and backup WEB server support in FortiVoice cloud environment. 2. Provided diagnostic function for FortiVoice cloud account. 3. Applied cloud service certificate and client certificate check. 4. Solved some cra
Version 3.0.14 released
1. Resolved crashing issues around iOS 14. 2. Fixed a call log callback issue if the call is a forwarded call.
Version 3.0.13 released
• 48 hour grace period added to continue SIP functionality if HTTP login has failed. • Fixed an answering incoming call crash issue. • Fixed a no audio issue.
Version 3.0.12 released
• Deep link support for FortiVoice with version 6.4 installed. • DNS failover support. • iOS 14 support.
Version 3.0.11 released
• Fixed a contact directory crash issue when connecting to a FortiVoice running version 5.3. • Fixed an adding personal contact bug when connected to FortiVoice running version 5.3.
Version 3.0.10 released
• Personal contacts automatically uploaded to FortiVoice User Portal. • Avatar support. Feature requires FortiVoice to have software version 6.4.0. • Audio quality indicator displayed when low quality is detected. • Opus audio codec is supp
Version 3.0.9 released
• Enable multiple accounts. • Ability to revoke the softclient license. • Switch among multiple Bluetooth devices in a call. • Fixed Intermittent no audio issue with car Bluetooth after the incoming call is answered. • Fixed conference call
Version 3.0.8 released
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1. • History and Contact displays total entries in each section. • Update QR code autoprovision settings if PBX HTTPS port has been changed. • Support number copy from contacts and c
Version 3.0.7 released
• Enable FortiFone TLS1.2 and TLS1.3 support besides TLS1.1. • History and Contact displays total entries in each section. • Update QR code autoprovision settings if PBX HTTPS port has been changed. • Support number copy from contacts and c
Version 3.0.6 released
• Voicemail shortcut added to History entries that have left voicemail. • DND, Missed Call and Voicemail notifications added. • Automatic formatting of number while dialing. • Diagnostic functions available during login failure. • Enhanced
expanded screenshot