ScreenLogic Config

Just like their equipment, this app is also garbage.

The app is terrible, Pentair should compensate us for the waster of time…

This is probably the WORST app I have ever used. No updates in years? That’s great Pentair. Good job. The schedule broke and no longer works. Fantastic job

If you’re having a pool installed ask your pool builder to throw it in for free because the app doesn’t work unless you’re connected to the same WiFi as your system. The purpose of the remote is to control your pool when you’re not home like heating your spa when you’re on the way home. You try to get in touch with pentair support and you’re on hold for 45 minutes just so they can tell you to download the 2nd app to make changes, so you can log in remotely, why can’t it all be on one app? Then you download the configuration app and its no use. I just think with the great products they say they

The app works well for me but there is a bug on the “Setup Intelliflo” page. The app only brings up the “Priming Parameters” page for the first pump. If you have two intelliflo pumps and select Pump 2, than scroll down and select the Priming Parameters, only Pump 1 is displayed. No way to configure those for Pump 2

Is there ever going to be a better version of this app? Maybe one that has a more user friendly interface and is more intuitive?

My goodness, was this app created in the 90’s? I can’t get it to save my email address/alert selection. Come on Pentair, you are better than having a dos prompt app!

So, bought this set up and was super excited that I could now control my pool from my device. Has not turned out to be a wonderful as I had hoped. First, the wifi connection to the equipment wouldn’t work, in spite of the outdoor wifi connector being 6 feet from my router. Second, all kinds of stuff doesn’t work on the app. The time is off, the app randomly adds or takes away scheduled functions. Connection is spotty. And in case pentair hadn’t noticed, technology changes constantly. You cannot put an app out and never update it! Four years since the last update is an eternity in technology.

Poor reviews are clearly due to lack of user knowledge. I install and program all types of pool automation. ScreenLogic configuration is a game changer for me, being able to utilize a remote app is HUGE. No fees for service calls. Pool builders and electricians call me at home and I can program form the office. Difficult to grasp all the features of it unless Knowledgeable in equipment it’s designed to control and sufficient is an electrician. Once properly trained you will understand the power of the automation system and the convenience of being able to change the setting remotely.

Can’t even set the system time. This app hasn’t been updated in 3 years. That’s an eternity in tech.

To see if it was still 2021 and that time hadn’t reverse back to 1921. C’mon! Why is set-up so hard? Why is the connection so unstable? Why is the user interface so Atari-esque? Merge or joint venture with Ring or some other company with decent programmers. Get real.

Temp calibration doesn’t save settings, navigation flickers and looks terrible, not intuitive. Looks like this app was developed in the 1990’s. Pentair’s management and product teams are asleep at the wheel - wake up people, this is 2021 and your clunky app is embarrassing!

Everything I own of Pentair breaks within a year and is never covered under warranty. They treat their customers very badly.

This app is a mess. Remote connection is broken on all current gen iOS devices. In one case it messed up the config of an entire system on writing new changes. Better not to use on any live pentagram system.

Waste of money wouldn't pay extra. Doesn’t stay connected at all. Have to constantly re boot everything to keep the connection. Nothing else in hone has problems.

SL config stopped working. Have tried numerous customers, numerous times, and I cannot utilize the app. It doesn’t work locally or remotely. SL Connect working well. Sadly, this means either more expense for customer call out or for our company in waiving trip/labor charges to make a trip. Been going on for months now. Would had been very useful to have during the quarantine! Pentair, fix the app and I’ll change rating to 5 star - like it used to be! Running IOS 13.4.1

I tried on 3 separate devices to log into a clients system remotely to no avail. Spent 45 minutes on phone with tech from Pentair still no connection remotely. Local works great. ScreenLogic connect works great both local and remote. Config doesn’t recall previous connections either. Frustrating to not have this feature to diag issues without having to be onsite. Especially since that is supposed to be the reason for remote connection

I’ve been installing Pentair PSL4 for years, and this app never works! I always have to end up programming the system manually. It’s a piece of trash!!! It’s always claim the username doesn’t exist

Does not offer the range of settings the Mac app did, and worse, crashes after about 5-10 seconds. Unstable on iPhone 11 Pro or Pro Max running iOS 13.3.1. Totally unusable which is really frustrating since Mac OS is also no longer supported. Pentair are clearly walking away from supporting Apple devices which is a shame for people like me that spent thousands on Pentair automation and use Apple products - beware.

I've been getting 50 spurious emails a day from the system and the app won't let me change my email setting. Its clear this is a pool company trying to add technology without understanding how to really do it. I've had nothing but problems with my very expensive automation system. Nearly every component has been replaced. Thankfully, its been under warranty until now. As soon as i have to replace on my own, I'm going with someone else.

Anytime I try to calibrate the temperature or set deep freeze alert, or add my email the App freezes or kicks me out. Very frustrating

I’ve had this setup for about eight months, to replace the even-more-costly-remote, and all of the negative reviews are true: spotty connections, weird resets, missing data. It connects one day, and not the next. It connects from one device sometimes but not another. When it works it’s great, but since that’s so infrequent, my new habit is simply to go to the main panel rather than try to deal with the headache of trying to get it to connect.

I bought EVERYTHING from Pentair for my new pool/spa: almost everything has been breaking down, must be replaced. I had other pools before (non Pentair) and had very, very few issues. How many filter literally exploded on you? Me? Never except Pentair: the filter is rated for 50lb. My pool man comes twice a week. As soon as the pressure gets to 30, he backwashes. Despite all this, the filter split in half VERTICALLY. And of course Pentair told me to take a hike, claiming it is not a manufacturing problem. I am a Mfg engineer, of course, it is a huge design/Manufacturing issue! Leaking manual v

I used to love this app until the recent update ( t-mobile connection issue fix, I seem to remember) I could use it control my pool & features, change schedules, observe my water chemistry ( I have the intellichem) and turn the spa on on my way home from anywhere, then they updated it. Now the Home page icon is gone (still works if you know where to touch) my pool sweep schedule is gone, it’s not even in the available circuits anymore. It changed the names of schedules and features. New random features have appeared that apparently do nothing but I cannot remove. They really F’d it up.

Bought home with pentair controls, can’t get remote connect.

Works:)

Version 1.6 still crashes on iOS 11. When will this be fixed?

Please get this updated, I know you are working on it but we can’t setup our program without it!

Like the other reviewer, I am also running the latest version of OS 11 and experience crashes when selecting General Settings (despite reinstalling app and restarting iPhone).

Crashes as soon as "General Settings" is opened. Won't connect to remote system and gives no useful debug info. Running first patch of iOS 11. Tried remove and reinstall. No luck.