slowfashionshopping

I bought a DNA test, but once I received it I was required to verify my age since the app did not believe I was an adult. They were supposed to call me to verify my age but never did. I just gave up and decided to not use the DNA test at all. A month later I was charged $150 from the subscription I bought for the DNA test but never cancelled. On their website, I went to the “refund” tab to request a refund. However, I only got a partial 25% refund. I’m just very disappointed with the experience.