serenafromrome

I’ve been using Oviva since early September and the experience has been deeply frustrating. The app is basically a box-ticking exercise: the chat is never monitored, messages go unanswered, and the assigned “coach” disappeared after one phone call. The only way to get a response is by emailing support, which replies quickly but rarely fixes anything. Timelines are repeatedly wrong, actions are missed, and I’ve been left without medication because promised prescriber links didn’t arrive when they should. Even appointment times are given with no regard for availability. For a service dealing w