p//

I used this app while in Rome and it is not user friendly in regards to entering the destination. Once I was able to enter my destination and get a ride, the driver dropped me off in a horrible location. He saw I had luggage, there was a side street next to my airbnb that he could have used and he chose not to. I reached out through the app to file a complaint and its a bot with generic responses and no one follows up. Dont use this app if you have problems bc no one will follow up.