noodlegirl8

I booked a transfer between Pattaya- Bangkok. All of the Klook’s confirmation email goes to my inbox but the most important one go to my junk mail. The one which said I should be at the meeting point one hour before. I was there 15 minutes before (10 minutes earlier) than their first confirmation email that goes to my inbox. So I was marked no show and lost precious time on my holiday because of this. The customer service won’t do anything to help except to say contact the transfer company or buy a new ticket. So I went to the company’s office, and guess what? Contact Klook or buy a new ticket