nekoshiiro

Was going home in Portugal at 7am and forgot my phone on the backseat when exiting the car. Immediately called when off the uber (like 5 mins past) and the driver kept picking up and rejecting the calls!! There was no way he had picked up someone else who could’ve taken the phone, he didn’t have time. My sister and I called a bunch of times and left a ton of messages, he completely ignored us. We immediately complained to Bolt and costumer service was a nightmare. Took over a day to get back to us and then pretty much was a whole lot of nothing, there’s nothing we can do, we can’t give the lic

Super helpful, totally deserves 5*