mohammad drobi

I had a terrible experience with this app recently. I ordered glass water bottles, but the merchant delivered plastic ones while charging me 6x the standard market price because I was billed for the premium 'glass' price. When I contacted customer service to report this clear 'bait and switch,' the support agent (Mawafaq) completely ignored my request for a refund. Instead of fixing the financial error, they claimed it was just 'recorded as feedback'. This isn't just a bad experience; it is consumer fraud. The app allows merchants to sell cheap plastic at luxury prices without providing any pr